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Windows 7: Windows 7 doesn't update with Error Code 8007370B

12 Feb 2015   #11
gruenkohl

Windows 7 Home Premium 32bit
 
 

Hi Noel,

I made the safety copy of the existing COMPONETS file and put the version you provided to C:\Windows\System32\config. After reboot I created the new CheckSUR.log and CheckSUR.persist.log files attached.




Attached Files
File Type: log CheckSUR_new1.log (5.8 KB, 1 views)
File Type: log CheckSUR_new1.persist.log (61.5 KB, 0 views)
My System SpecsSystem Spec
.
12 Feb 2015   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm - not as successful as I'd hoped
Never mind - I'll work on the one I have now, and upload a new one when I can.

Back later.
My System SpecsSystem Spec
12 Feb 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK _ I managed to fix a few more...


I've uploaded a file - gklab.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

Code:
IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY "%userprofile%\desktop\gklab\COMPONENTS" C:\Windows\System32\config

.


If you get an error with any command, STOP THERE - do not reboot! - post for instructions.

Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
.

12 Feb 2015   #14
gruenkohl

Windows 7 Home Premium 32bit
 
 
Win Update is working again

Hi Noel,

I don't know why, but without using your new COMPONENTS file somehow the Windows Update Tool is working again. I updated and rebooted the system around 4 times. Everything seems to be now at the newest state.

I thank you very much for your kind help. Daddy is happy and tomorrow I can return home being sure everything with his computer ist doing well.

Today evening I will try to find out if the memory problems occured because of the memory stick or the memory slot on the main board.

Legaede, many thanks to you as well!

Best wishes
gruenkohl
My System SpecsSystem Spec
12 Feb 2015   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I think it would be useful if you ran through the full WU posting instructions again - it may well be that there are problems remaining that will need addressing in the future before the system is properly stable.
My System SpecsSystem Spec
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 Windows 7 doesn't update with Error Code 8007370B




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