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Windows 7 doesn't update with Error Code 8007370B
Hi,
2 weeks ago my dad reported me a Windows Update problem showing Code 8007370B. He is using Windows 7 Home Professional 32 bit system with SP1. He used the CheckSUR-Software producing the 2 file "checkSUR.log" & "CheckSUR.persist.log" with are attached.
Now I am visiting my parents and of course want to fix this problem.
I started "Sfc /scannow" which produced CBS.log, which I attached in zipped form.
From the checkSUR.log I see that "Package_for_KB2973112~31bf3856ad364e35~x86~~6.1.1.0.cat" is missing. Somewhere I read I have to find that file and put it into "%windir%\Temp\CheckSUR\servicing\packages", right? But I didn't succeed finding the missing file.
Can anyone help?
gk