System Readiness Update not installing.

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  1. Posts : 16
    Windows 7 Home Premium 64 bit.
       #1

    System Readiness Update not installing.


    Hello guys, i stared installing the System Readiness Update and it was almost done but got stuck for about 20 minutes, and then i click cancelled and because i didnt have pateints i went to task manager and closed it from there, now when i open it, it starts off normal and says.

    Initializing installation... done!
    Installing Hotfix for Windows (KB947821) (update 1 of 1)...

    But literally the bar is not moving at all for almost 20 minutes now.



    I dont know how to get it to move, i would really appreciate it if you guys help.
      My Computer


  2. NoN
    Posts : 4,166
    Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
       #2

    That's normal...it does take quite an amount of time to run (its a huge file to cache)...you'll see in the .log when finished how many time it tooks... let it run...then in a sudden it will finishing the job.
      My Computer


  3. Posts : 16
    Windows 7 Home Premium 64 bit.
    Thread Starter
       #3

    NoN said:
    That's normal...it does take quite an amount of time to run (its a huge file to cache)...you'll see in the .log when finished how many time it tooks... let it run...then in a sudden it will finishing the job.
    Are you sure man? Because the first time i did it, it went quick and then stopped at the end, this time its not going at all.
      My Computer


  4. NoN
    Posts : 4,166
    Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
       #4

    I just ran the SURT tool...it took nearly 16 minutes (947 seconds) to finish checking the files.
    Attached Thumbnails Attached Thumbnails System Readiness Update not installing.-capture.png  
      My Computer


  5. Posts : 16
    Windows 7 Home Premium 64 bit.
    Thread Starter
       #5

    NoN said:
    I just ran the SURT tool...it took nearly 16 minutes (947 seconds) to finish checking the files.
    I came back to my comp and it said installation complete, but i didn't see any log, it just said close, weird.

    Im trying it again.
      My Computer


  6. NoN
    Posts : 4,166
    Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
       #6

    The log is in C:\Windows\Logs\CBS\CheckSUR.persist.log...
      My Computer


  7. Posts : 16
    Windows 7 Home Premium 64 bit.
    Thread Starter
       #7

    NoN said:
    The log is in C:\Windows\Logs\CBS\CheckSUR.persist.log...
    It says access denied, when i click on the txt file.
      My Computer


  8. NoN
    Posts : 4,166
    Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
       #8

    Authenticity said:
    NoN said:
    The log is in C:\Windows\Logs\CBS\CheckSUR.persist.log...
    It says access denied, when i click on the txt file.
    Try a copy/paste in your documents. Does the one above (CheckSUR.log) also does denied access?
      My Computer


  9. Posts : 16
    Windows 7 Home Premium 64 bit.
    Thread Starter
       #9

    NoN said:
    Authenticity said:
    NoN said:
    The log is in C:\Windows\Logs\CBS\CheckSUR.persist.log...
    It says access denied, when i click on the txt file.
    Try a copy/paste in your documents. Does the one above (CheckSUR.log) also does denied access?
    when i try to take ownership it doesnt allow for some reason although i am administrator.

    EDIT: I got permission now.
      My Computer


  10. Posts : 16
    Windows 7 Home Premium 64 bit.
    Thread Starter
       #10

    NoN said:
    Authenticity said:
    NoN said:
    The log is in C:\Windows\Logs\CBS\CheckSUR.persist.log...
    It says access denied, when i click on the txt file.
    Try a copy/paste in your documents. Does the one above (CheckSUR.log) also does denied access?
    The files got deleted, so im doing the SURT again, the only reason why im doing this is because when i try to update winows i get the error, 80070002, do you think you can help i tried almost everything.
      My Computer


 
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