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Windows 7: This update not applicable for this computer. (KB3021952)

11 Feb 2015   #1
Vonda

Widows 7 home premium 64 bit
 
 
This update not applicable for this computer. (KB3021952)

I hope I did this right:
With the automatic updates came this KB3021952 for IE 11.
I tried several times to redownload after previous attempt failed.
Then as read through some instructions, I dowloaded the SURT file.
I tried again the update and a window came up stating "This update is not applicable for this computer".
I do have indeed IE11, so I do not understand the failing of dowloading this update.
I tried to attach the CBS zip folder, but after uploading the attachment this page comes up:
This page can’t be displayed
•Make sure the web address http://www.sevenforums.com is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.
Fix connection problems

PS error code is 80072F78


My System SpecsSystem Spec
.
12 Feb 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The error from the upload is almost certainly because the file was too large - delete the older CBSPersist files from it and try again.
My System SpecsSystem Spec
12 Feb 2015   #3
Vonda

Widows 7 home premium 64 bit
 
 

Noel, Thank you for the reply.
When I checked the installed updates this morning, it showed that the IE11 security update had succeded.
Is there anything I can/should do more, or can I mark this thread as solved?


Attached Thumbnails
This update not applicable for this computer. (KB3021952)-ie11.jpg  
My System SpecsSystem Spec
.

12 Feb 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I suspect that there's something that got fixed along the way - it would be interesting to find out what, and to make sure that everything is now fixed.
Could you please post the logs as above, and I'll check them over.
My System SpecsSystem Spec
12 Feb 2015   #5
Vonda

Widows 7 home premium 64 bit
 
 

The CBS log? or just part of it?
I am curious, why would that log text file in notepad be so large?
My System SpecsSystem Spec
12 Feb 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CBS.log and the CheckSUR.log files - you'll have to copy the CBS.log to the desktop before compressing it (or you can just post the compressed CBS folder you created, after removing the older CBSPersist files)
My System SpecsSystem Spec
12 Feb 2015   #7
Vonda

Widows 7 home premium 64 bit
 
 

Even the compressed CBS folder is 64 MB and the entries are all from yesterday.
Sorry I am not very good with this.


Attached Thumbnails
This update not applicable for this computer. (KB3021952)-capture.jpg  
My System SpecsSystem Spec
12 Feb 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's OK...
Please delete from the archive/compressed folder the four oldest CBSPersist files (the four towards the top of the list above) - this should reduce the file size to about 5MB, which is well under the forum limit of 8MB
My System SpecsSystem Spec
12 Feb 2015   #9
Vonda

Widows 7 home premium 64 bit
 
 

It is still 9.3 MB


Attached Thumbnails
This update not applicable for this computer. (KB3021952)-new.jpg  
My System SpecsSystem Spec
12 Feb 2015   #10
Vonda

Widows 7 home premium 64 bit
 
 

I took one more entry off.
My System SpecsSystem Spec
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 This update not applicable for this computer. (KB3021952)




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