Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Trouble downloading the new Windows Updates, code 80073712

11 Feb 2015   #1
jr2136

Windows 7 Home Premium x64
 
 
Trouble downloading the new Windows Updates, code 80073712

Windows 7 Home Premium 64 bit

I ran the SFC /SCANNOW command, and says that there were corrupt files and couldn't repair them.

I also ran the System Update Readiness Tool before doing this step.

I've attached the CBS .rar file. Thanks for your help!

https://onedrive.live.com/redir?resi...5890C50C%21106

I can't add attachments so I put it on One Drive.


My System SpecsSystem Spec
.
12 Feb 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the summary from your CheckSUR.log...
Code:
Seconds executed: 4134
 Found 458 errors
  CSI Manifest Missing Total count: 349
  CSI Payload File Missing Total count: 26
  CBS MUM Missing Total count: 82
  CBS Catalog Missing Total count: 1
There is considerable corruption there - and I suspect that even if we were to fix it, there would still be more corruption elsewhere.

I think your best option is a repair install of Windows.
My System SpecsSystem Spec
12 Feb 2015   #3
jr2136

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Here's the summary from your CheckSUR.log...
Code:
Seconds executed: 4134
 Found 458 errors
  CSI Manifest Missing Total count: 349
  CSI Payload File Missing Total count: 26
  CBS MUM Missing Total count: 82
  CBS Catalog Missing Total count: 1
There is considerable corruption there - and I suspect that even if we were to fix it, there would still be more corruption elsewhere.

I think your best option is a repair install of Windows.
Thanks for the advice. Digital River no longer has the isos for the reinstalls. Is there an safe alternative that can be used? I have my product key. Thanks.
My System SpecsSystem Spec
.

12 Feb 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Unfortunately, I know of none at present - the MS option is flaky at best, and doesn't work with OEM Keys anyhow
Do you know anyone with a legit Windows Home Premium disk (or ISO file)??
My System SpecsSystem Spec
12 Feb 2015   #5
jr2136

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Unfortunately, I know of none at present - the MS option is flaky at best, and doesn't work with OEM Keys anyhow
Do you know anyone with a legit Windows Home Premium disk (or ISO file)??
Unfortunately no. However, my school allows me to get a free upgrade to Windows 8 which gives me the .iso for that one. Would that help the situation at all or will only a W7 .iso fix the situation?
My System SpecsSystem Spec
12 Feb 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Any chance your school's IT department has the ISO for Win7 lying around?
Upgrading to Windows 8 may be an option - but it may also break things completely. First check with the compatibility tester to see if you need drivers, or to uninstall interfering programs. http://go.microsoft.com/fwlink/p/?linkid=261871
My System SpecsSystem Spec
12 Feb 2015   #7
jr2136

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Any chance your school's IT department has the ISO for Win7 lying around?
Upgrading to Windows 8 may be an option - but it may also break things completely. First check with the compatibility tester to see if you need drivers, or to uninstall interfering programs. http://go.microsoft.com/fwlink/p/?linkid=261871
The tester is only showing some minor incompatibilities. I'll look into the .iso for Win7 and see if it's available. Thanks.
My System SpecsSystem Spec
12 Feb 2015   #8
jr2136

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Any chance your school's IT department has the ISO for Win7 lying around?
Upgrading to Windows 8 may be an option - but it may also break things completely. First check with the compatibility tester to see if you need drivers, or to uninstall interfering programs. http://go.microsoft.com/fwlink/p/?linkid=261871
I was able to find the .iso and all of my Updates were successful. Thanks so much for the help!
My System SpecsSystem Spec
12 Feb 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great!
well done, and good luck
My System SpecsSystem Spec
Reply

 Trouble downloading the new Windows Updates, code 80073712




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows update error code 80073712
Hi, I've had this update issue going on for few weeks: Code 80073712. Log files are attached. Thank you. Kind regards,
Windows Updates & Activation
Windows Update Error Code 80073712
Hello to all. This is my first thread here in SevenForums. I have three updates that aren't installing. All of them report to as error code 80073712 PS don't suggest anything like repair install or a reinstall of Windows. This PC doesn't belong to me. System Restore is turned off and no...
Windows Updates & Activation
Windows Update Fail - code 80073712
After factory resetting my laptop I had to start again with the windows updates. After installing many of them the past 2-3 days, I now get a fail message with these specific five. Updates that fail with Code 80073712: ...
Windows Updates & Activation
Important updates not downloading (code 80070B9)
I have tried downloading 2 important security updates (KB2446710 & KB2478662) and get the following error message Code 80070BC9. I have tried rebooting in clean boot mode but still have the same message, can anyone help. Thanks
Windows Updates & Activation
Anyone have trouble downloading today's 1-15 updates?
Here's the trouble I had with 3 of the updates. Had to go into safe mode just to go into control panel and view update history to fine the culprits. Did a restore in order to get laptop to open in order to post these problems. Dennis Security Update for Windows 7 for x64-based Systems...
Windows Updates & Activation
Window's updates errors, code 80073712 and code 9c47
I seem to be having an issue with windows updates installing, im stuck at 14 important updates, and it says some updates were not installed, and gives me error code 80073712 and code 9c47.
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:38.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App