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Windows 7: Windows 7 Home Premium Updateerror 80073712

12 Feb 2015   #1
Thilqvist

Windows 7 home Premium 64bit
 
 
Windows 7 Home Premium Updateerror 80073712

Hi..
For several months I have had problems with Windows Update error 80073712

sfc /scannow is not possible and I have also tried a repair with my installation disc, without any luck
A reinstall is out of the question, som I hope you'll help me..
Attached is CBS.zip


Best regards from Denmark
Palle


My System SpecsSystem Spec
.
12 Feb 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CheckSUR shows this problem...
Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
This is not good news...

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
13 Feb 2015   #3
Thilqvist

Windows 7 home Premium 64bit
 
 

Hi..

I'm not using any filesharing services, so I uploaded the files to this folder on my website
Index of /download/files

There is a backup of components, and I uploaded it also, just in case..

Best regards
Palle
My System SpecsSystem Spec
.

13 Feb 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Is your COMPONENTS file really only 256KB??
If so, then you have major problems which can only be cured by a repair install - or perhaps a clean install.
My System SpecsSystem Spec
13 Feb 2015   #5
Thilqvist

Windows 7 home Premium 64bit
 
 

Yes.. it is only 256kb.
I have tried a repair install, but it will not run.
So I think the only way is to use my laptop as is, because the only problem that I have, is that I can't make any Windows updates.. Everything else seems to Work fine/has been working fine since I bought my laptop.

I have a older backup at Work, so I'll try to install it later, or is it possible to use the components file from it?

Best regards
Palle
My System SpecsSystem Spec
13 Feb 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It's potentially worse to have an out-of-step COMPONENTS hive, than it is to have an effectively non-existent one.
You really do need to fix this - if a repair install won't work, you're left with either a System Recovery or a clean install.
My System SpecsSystem Spec
21 Feb 2015   #7
Thilqvist

Windows 7 home Premium 64bit
 
 
Solved

Hi NoelDP

Thanks for your fast replyes and help..

Best regards
Palle
My System SpecsSystem Spec
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 Windows 7 Home Premium Updateerror 80073712




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