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Windows 7: Help with Windows updates not installing - re Service Pack 1

01 Mar 2015   #21
Neil2305

Windows 7 32 bit
 
 

Any suggestions regarding how to resolve this update problem? The computer also 'freezes/crashes' from time to time...


My System SpecsSystem Spec
.
03 Mar 2015   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Try this - do a Clean Boot, and attempt to install SP1 using the standalone installer.
How to perform a clean boot in Windows
My System SpecsSystem Spec
03 Mar 2015   #23
Neil2305

Windows 7 32 bit
 
 

Hi, sorry it didn't work. "System error prevented the service from installing etc...."
My System SpecsSystem Spec
.

04 Mar 2015   #24
Neil2305

Windows 7 32 bit
 
 

We have also had the IIS 7.5 unable to install on the same computer...
My System SpecsSystem Spec
03 May 2015   #25
Neil2305

Windows 7 32 bit
 
 

Anyone able to help with this 'ongoing' problem? error code 8024200D
My System SpecsSystem Spec
03 May 2015   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ah - sorry about that! you must have fallen off my watchlist!

Since it's been so long, we'd better have a complete new set of files....

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
03 May 2015   #27
Neil2305

Windows 7 32 bit
 
 

Hi - thanks,

in log cbs file right-click etc

when trying to send compressed file to desktop I get the message "File not found or no read permission..."

I do get the check sur if that is of any use?


Attached Files
File Type: log CheckSUR.log (395 Bytes, 1 views)
My System SpecsSystem Spec
03 May 2015   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That log is part of what I needed - and it's clear.
I still need the CBS.log and the latest CBSPersist file.
You'll need to COPY the CBS.log file to the desktop, before compressing the copy for upload.
My System SpecsSystem Spec
03 May 2015   #29
Neil2305

Windows 7 32 bit
 
 

For some reason it won't let us copy it to the desktop... comes up with that message...
My System SpecsSystem Spec
03 May 2015   #30
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Noel does this matter on a system with Home Premium?

From post #24

Quote:
We have also had the IIS 7.5 unable to install on the same computer...

https://technet.microsoft.com/en-us/.../cc725762.aspx
My System SpecsSystem Spec
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 Help with Windows updates not installing - re Service Pack 1




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