Windows 7: 800B0100: Windows Encountered an unknown error HP p6-2022uk

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  1. Posts : 8
    Windows 7 Home Premium 64 bit
       #1

    Windows 7: 800B0100: Windows Encountered an unknown error HP p6-2022uk


    Hey guys, first post on this forum! I've seen so many helpful people on these so fingers crossed I can get my problem sorted.

    Basically, my HP Desktop P6-2022uk hasn't been able to search for (and hence download) updates, and I'm getting the error code 800B0100 which I'm more than familiar with. This has been doing it for a year and a half, give or take a month or 2.

    I've ran the Download System Update Readiness Tool for Windows 7 but it doesn't help.

    I also ran the "sfc /scannow" and got "Windows Resource Protection did not find any integrity violations" at the end.

    Massive thanks in advance, I really appreciate the help!
    Last edited by JB1996; 16 Feb 2015 at 20:03.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    PLease post the data requested... Windows Update Posting Instructions
      My Computer


  3. Posts : 8
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    https://www.dropbox.com/sh/4sb7n2lot...gGnOyBqIa?dl=0

    Here's the link to my Dropbox consisting of Update log and CheckSUR.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Here's the list of errors that CheckSUR found and couldn't fix...
    Code:
    Unavailable repair files:
     winsxs\manifests\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_5fe7b2baacf3da43.manifest
     winsxs\manifests\amd64_microsoft-windows-w..lient-aux.resources_31bf3856ad364e35_7.6.7600.256_en-us_d596e12800d25b42.manifest
     winsxs\manifests\x86_microsoft-windows-w..lient-aux.resources_31bf3856ad364e35_7.6.7600.256_en-us_797845a44874ea0c.manifest
     winsxs\manifests\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_bc064e3e65514b79.manifest
     servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.256.mum
     servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
     servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
     servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.cat
     servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.cat
     servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
     servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
     servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat
     servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.256.cat
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.256.cat
    I'll post a fix protocol later.
      My Computer


  5. Posts : 8
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    Brilliant, thanks a lot!
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    I've uploaded a file - jb6aa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder jb6aa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  7. Posts : 8
    Windows 7 Home Premium 64 bit
    Thread Starter
       #7

    Hi Noel, jb6aa doesn't seem to be showing up on that OneDrive page, the closest one there is jbhaa, could it be that? Thanks again!
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Nope - I'm having connectivity problems this evening, so it may be taking some time to upload. Please wait for jb6aa.zip to become available.
      My Computer


  9. Posts : 8
    Windows 7 Home Premium 64 bit
    Thread Starter
       #9

    That's it there, shall get everything copied over and re-checked.
      My Computer


  10. Posts : 8
    Windows 7 Home Premium 64 bit
    Thread Starter
       #10

    https://www.dropbox.com/sh/whsk0nnq0...Qsu9Z2Ska?dl=0

    The new CheckSUR files should be available here.
      My Computer


 
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