Windows Update 80070490 and non-KB items in CheckSUR.log

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  1. mikewse
    Posts : 13
    Windows 7 x64
       New #1

    Windows Update 80070490 and non-KB items in CheckSUR.log


    Experiencing the 80070490 error on Windows 7 Professional, I have followed the instructions on http://support.microsoft.com/kb/947821 and run the System Update Readiness Tool.

    CheckSUR.log contains the following:

    Code:
     
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-02-18 18:35
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Payload File Missing 0x00000000 rasctrs.ini amd64_microsoft-windows-rasctrs.resources_31bf3856ad364e35_6.1.7600.16385_sv-se_013f700a3fef0220 
(f) CSI Payload File Missing 0x00000000 _ServiceModelEndpointPerfCounters.ini amd64_wcf-m_svc_mod_end_perf_ini_31bf3856ad364e35_6.1.7600.16385_none_26b27bcaa70f123f 
(f) CSI Payload File Missing 0x00000000 _ServiceModelEndpointPerfCounters.h amd64_wcf-m_svc_mod_end_perf_h_31bf3856ad364e35_6.1.7600.16385_none_819e8545cdbf46af 
(f) CSI Payload File Corrupt 0x00000000 CbsCore.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5 
Summary:
Seconds executed: 1103
 Found 4 errors
  CSI Payload File Missing Total count: 3
  CSI Payload File Corrupt Total count: 1
    The missing/corrupted files are not part of any KB downloads. How can I (re)install the correct packages?
    Thanks
    Mike
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Please follow the Windows Update Posting Instructions and post the requested data

    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

    Please also post the C:\Windows\windowsudpate.log file
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  4. mikewse
    Posts : 13
    Windows 7 x64
    Thread Starter
       New #3

    Thanks, and sorry about the omission! I'm now back at the problematic computer after travelling last two days. I have attached CBS.zip (had to remove a few CABs) and the log file.
    Windows Update 80070490 and non-KB items in CheckSUR.log Attached Files
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    Here's the error-list from SFC...
    Code:
     Line 19571: 2015-02-21 09:46:53, Info                  CSI    00000368 [SR] Repairing 8 components
 Line 19572: 2015-02-21 09:46:53, Info                  CSI    00000369 [SR] Beginning Verify and Repair transaction
 Line 19575: 2015-02-21 09:46:54, Info                  CSI    0000036b [SR] Cannot repair member file [l:24{12}]"atiumd64.dll" of atiilhag.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 19578: 2015-02-21 09:46:54, Info                  CSI    0000036d [SR] Cannot repair member file [l:20{10}]"dfrgui.exe" of Microsoft-Windows-Defrag-AdminUI, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 19581: 2015-02-21 09:46:54, Info                  CSI    0000036f [SR] Cannot repair member file [l:14{7}]"wet.dll" of Microsoft-Windows-MigrationWizardApplication, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 19584: 2015-02-21 09:46:55, Info                  CSI    00000371 [SR] Cannot repair member file [l:26{13}]"netcenter.dll" of Microsoft-Windows-NetworkCenter, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 19585: 2015-02-21 09:46:55, Info                  CSI    00000372 [SR] Cannot repair member file [l:22{11}]"rasctrs.ini" of Microsoft-Windows-Rasctrs.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"sv-SE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 19586: 2015-02-21 09:46:55, Info                  CSI    00000373 [SR] Cannot repair member file [l:70{35}]"_ServiceModelEndpointPerfCounters.h" of WCF-M_SVC_MOD_END_PERF_H, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 19587: 2015-02-21 09:46:55, Info                  CSI    00000374 [SR] Cannot repair member file [l:74{37}]"_ServiceModelEndpointPerfCounters.ini" of WCF-M_SVC_MOD_END_PERF_INI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 19590: 2015-02-21 09:46:55, Info                  CSI    00000376 [SR] Cannot repair member file [l:48{24}]"FirewallControlPanel.dll" of Networking-MPSSVC, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    As you can see, it's a little different to the one produced by CheckSUR!

    I'll post a fix protocol later.
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    I've uploaded a file - mwsaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\mwsaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\mwsaa
    or
    DIR E:\mwsaa



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\mwsaa <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
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  8. mikewse
    Posts : 13
    Windows 7 x64
    Thread Starter
       New #6

    Very interesting, thanks!
    All is fine up to the repair login in your guide. This is a domain-joined laptop and I am local admin only when logged in to my domain account, but this account is not available on the repair login screen. Is there any other way I can get into the right kind of command prompt? (safe mode etc)
    Best regards
    Mike
      My Computer
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #7

    Not really - the only other way to do it would be to give yourself permissions to the folders concerned, copy the files in, then remove the new permissions.
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  11. mikewse
    Posts : 13
    Windows 7 x64
    Thread Starter
       New #8

    So if adding the necessary permissions, will it work to perform this copying from a normal or safe mode startup, or is it imperative that the computer is booted in repair mode?
    (The repair login shows a dropdown with only account which I think was set up by the person doing the install but who has now left the company)
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  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #9

    You can do it all in normal mode... plesse mske sutre that you get the permissions right at the end.
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  13. mikewse
    Posts : 13
    Windows 7 x64
    Thread Starter
       New #10

    I've been struggling with adding enough permissions to the winsxs folder while trying not to do too much harm. It seems many guides recommend taking ownership of the winsxs folder and subfolders. Do you know if this is needed or is there a leaner way through this? Ideally I would just like to assign some permissions to c:\, c:\windows, c:\windows\winsxs and appropriate subfolders from an elevated command prompt...
      My Computer
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