Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: SFC /Scannow will not run due to Windows Resource Protection.

24 Feb 2015   #1
Arkham862

Windows 7 Home Premium 32bit
 
 
SFC /Scannow will not run due to Windows Resource Protection.

First off Hello I'm new on here nice to meet ya.

I'm running windows 7 32bit, I just now begun noticing problems with my computer when the windows update service kept displaying the same updates and never would search for new updates, so I ended up forcing it to search and I got the the dreaded 80073712 error code, Done some searching on the Microsoft website tried their fix it stuff which normally does work, this time nothing worked. I tried the System Update Readiness Tool it didn't fix anything, so tried to run a sfc scan through command prompt as admin and I got the "Windows Resource Protection could not perform the requested operation before the scan even started.

Somebody on another forum was helping me and after sending them the cbs.txt file and other files it was determined that my COMPONENTS hive is either corrupt or damn near empty. I stumbled upon a thread titled "Empty COMPONENTS hive" where a member here called NoelDP was helping this other member substitute or rebuild his COMPONENTS hive and I was really hoping he could possibly assist me in hopefully doing the same thing or finding another solution.

I have attached the cbs.txt file for you, please let me know if you require anything else. Thank you!


My System SpecsSystem Spec
.
25 Feb 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Well you posted in the wrong place but I will find Noel for you.
He is normally very busy so just hang in there.
My System SpecsSystem Spec
25 Feb 2015   #3
Arkham862

Windows 7 Home Premium 32bit
 
 

Sorry I wasn't aware that I had posted this in the wrong thread, I figured since the problem was preventing me from using windows update that this would be a good place to start, and thank you, for passing word to him, but if you want to help me instead I will not say no
My System SpecsSystem Spec
.

25 Feb 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The indications are certainly that there is corruption in the hive...

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

Please also open an Elevated Command Prompt, and run the following command:
DIR C:\Windows\System32\config\COMPONENTS.*

post the results

Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your OneDrive Public folder so I can take a look - post a link in your reply.
My System SpecsSystem Spec
25 Feb 2015   #5
Arkham862

Windows 7 Home Premium 32bit
 
 

Here is the link to the componets file you requested.
Microsoft services

and here are the results you asked for as well.

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>DIR C:\Windows\System32\config\COMPONENTS
 Volume in drive C is COMPAQ
 Volume Serial Number is 6E75-50A0

 Directory of C:\Windows\System32\config

02/23/2015  07:18 PM           262,144 components
               1 File(s)        262,144 bytes
               0 Dir(s)  89,756,147,712 bytes free

C:\Windows\system32>
Here is the link to both the checksur and checksur.persist.log file you requested

Microsoft services
My System SpecsSystem Spec
25 Feb 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry - you appear to have misread the command I posted.... ('ll take to opportunity to amend it slightly anyhow...)


DIR C:\Windows\System32\config\COMPONENTS.* /S

Please run this one and post the results.
My System SpecsSystem Spec
26 Feb 2015   #7
Arkham862

Windows 7 Home Premium 32bit
 
 

Here you go.

Quote:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DIR C:\Windows\System32\config\COMPONENTS.* /S
Volume in drive C is COMPAQ
Volume Serial Number is 6E75-50A0

Directory of C:\Windows\System32\config

02/23/2015 07:18 PM 262,144 components
1 File(s) 262,144 bytes

Total Files Listed:
1 File(s) 262,144 bytes
0 Dir(s) 151,597,023,232 bytes free

C:\Windows\system32>
My System SpecsSystem Spec
27 Feb 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I was afraid of that - unless you have a System Restore point with a functional COMPONENTS hive, you're going to have to do a repair install, or even a clean install, to get back to a fully-functional system.

There's no clues there either as to how long this problem has existed - do you know? When was the last time updates installed?
My System SpecsSystem Spec
27 Feb 2015   #9
Arkham862

Windows 7 Home Premium 32bit
 
 

Unfortunately I do not have a restore point with a functional COMPONENTS hive. I have No issues trying a repair install if you think it will rebuild my hive.
My System SpecsSystem Spec
27 Feb 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It should work - see the instructions here... Repair Install
My System SpecsSystem Spec
Reply

 SFC /Scannow will not run due to Windows Resource Protection.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
sfc /scannow gives Windows Resource Protection could not perform
I am trying to solve a problem and have used sfc /verifyonly as using sfc /scannow results in a message after about 9% Windows Resource Protection could not perform the required operation. I have downloaded the sfcdetails.txt as described but apart from numerous Beginning Verify and Repair...
Performance & Maintenance
sfc /SCANNOW not working (Windows Resource Protection Corupted!
Recently my Windows 7 was infected by a bad-ass virus. It destroyed almost all of the Windows Services and corrupted many other System Variables. I then installed ComboFix and it deleted the virus but most the services still don't work properly and i have tried sfc /SCANNOW in all the possible...
Performance & Maintenance
SFC /scannow Windows Resource Protection could not start the repair se
Hello All, I've been digging around the site for a view days trying to solve this problem. Earlier this week my computer would not reach log in screen. It started with a series of BSOD related to BlueCoat K9 and AVG. I entered safe mood and removed AVG and the system was able to reach log in but...
Performance & Maintenance
SFC/SCANNOW windows resource protection found corrupt files but was
unable to correct some of them. Hey, i get a windows error randomly when i search my folders. To my knowledge the errors started happening about a week ago when my comp shut off by accident. The folder crashes then it says windows is searching for a solution, then it restarts and no solution is...
General Discussion
sfc /scannow & windows resource protection
Hello, When running sfc /scannow, it stops at 7% and displays the following message: "windows resource protection could not perform the requested operation". The sfcdetails.txt file shows the following errors prior to stopping. How do I fix this? Thanks in advance for your help.
Backup and Restore
sfc scannow error "windows resource protection could not perform . . .
Specs: Win7 home prem 64 bit Running sfc /scannow as administrator. scannow stops at 64% EVERY time. I've run chkdsk. . no errors. Have not run in safe mode. Never had to before. First received: err msg from "window command processor" Then received err msg "Windows resource protection...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:13.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App