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Windows 7: Windows Updates and WIndows Defender not working

24 Feb 2015   #1
poisonive

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Windows Updates and WIndows Defender not working

I have an HP Pavilion dm3 working with Windows 7 Home Premium 64bit. It says that there are 31 updates available but when I install them they all failed and it asks me to restart the computer which I do but it stays the same and now the windows defender and microsoft security essentials won't turn on. Actually it deleted microsoft security essentials and won't let me install it again because it says some component is missing. Please help me. I don't know what else to do.

By the way, since these problems started my connection to the internet keeps appearing as limited connection...can this be related?

Thanks in advance!


My System SpecsSystem Spec
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24 Feb 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

You need to follow instruction and complete this tutorial so are experts can help you.
Bu tom982

Windows Update Posting Instructions

When MSE is installed it will turn off Defender. That is the way it is designed and that is normal.
My System SpecsSystem Spec
24 Feb 2015   #3
poisonive

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

oh. oops thanks. im running the system update readiness tool now and the windows updates so i can see the error codes
i ran the SFC Scan and it said the following:


Attached Images
Windows Updates and WIndows Defender not working-sfc-scan.jpg 
My System SpecsSystem Spec
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24 Feb 2015   #4
poisonive

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

when i tried to install them these error codes appeared


Attached Images
Windows Updates and WIndows Defender not working-updates.jpg 
My System SpecsSystem Spec
25 Feb 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Wr need the requested files uploaded, please!
My System SpecsSystem Spec
25 Feb 2015   #6
poisonive

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

im trying to upload the zip file since last night but it just stays on "uploading file - please wait" apparently it is too big 22.0 MB and the system update readiness tool stays like this:


Attached Images
Windows Updates and WIndows Defender not working-surt.jpg 
My System SpecsSystem Spec
25 Feb 2015   #7
poisonive

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

here is the CBS.zip let me know if there is something else and sorry for not being able to post it earlier
My System SpecsSystem Spec
26 Feb 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

We also need the CheckSUR.log file from the CBS folder on your machine
My System SpecsSystem Spec
26 Feb 2015   #9
poisonive

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

this????
the other says persist


Attached Files
File Type: zip CheckSUR.zip (965 Bytes, 2 views)
My System SpecsSystem Spec
26 Feb 2015   #10
poisonive

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Now it won't even connect to the wireless printer or the internet. First it connected to the internet but it always said limited connection now not even that.
My System SpecsSystem Spec
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 Windows Updates and WIndows Defender not working




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