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Windows 7: Windows Update: error 800736B3

27 Feb 2015   #1
frenky378

Windows 7 Home Premium 64-bit SP1
 
 
Windows Update: error 800736B3

Hi
I have problems with Windows Update, it does not install updates.
I have run SURT and SFC Scan.
Logs enclosed.

Many thanks for your help!


My System SpecsSystem Spec
.
27 Feb 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This is the only error in the SFC scan...
Code:
 Line 3507: 2015-02-27 11:22:03, Info                  CSI    00000310 [SR] Repairing 1 components
 Line 3508: 2015-02-27 11:22:03, Info                  CSI    00000311 [SR] Beginning Verify and Repair transaction
 Line 3511: 2015-02-27 11:22:03, Info                  CSI    00000313 [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3514: 2015-02-27 11:22:04, Info                  CSI    00000315 [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3515: 2015-02-27 11:22:04, Info                  CSI    00000316 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
 Line 3520: 2015-02-27 11:22:04, Info                  CSI    00000319 [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\IME\IMESC5\DICTS"\[l:22{11}]"PINTLGB.IMD"; source file in store is also corrupted
 Line 3533: 2015-02-27 11:22:05, Info                  CSI    0000031b [SR] Repair complete
I'll post a fix protocol later.
My System SpecsSystem Spec
27 Feb 2015   #3
frenky378

Windows 7 Home Premium 64-bit SP1
 
 

Thank you, Noel!
My System SpecsSystem Spec
.

02 Mar 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - 378aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\378aa
hit the enter key - if you get a 'Not Found' error try
DIR D:\378aa
or
DIR E:\378aa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\378aa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
03 Mar 2015   #5
frenky378

Windows 7 Home Premium 64-bit SP1
 
 

Hi Noel,

I have done what you suggested.
Here is the new log:
My System SpecsSystem Spec
10 Mar 2015   #6
frenky378

Windows 7 Home Premium 64-bit SP1
 
 

I still cannot install the updates...
My System SpecsSystem Spec
Reply

 Windows Update: error 800736B3




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