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Windows 7: Windows Update error code 800B0100

28 Feb 2015   #1
Merronsk

Windows 7 Professional x64
 
 
Windows Update error code 800B0100

Hello SevenForums, the last couple of weeks I have had problems installing 2 Security Updates, published 10-2-2015. They are the following:
- Security Update for Windows 7 for x64-based Systems (KB3004375)
- Security Update for Windows 7 for x64-based Systems (KB3031432)

I have tried to install them several times since they was released, but every time I get the same Error Code: 800B0100.


Windows Update error code 800B0100-error-code.jpg


I have followed the steps from your "Windows Update Posting Instructions", and I have attached the logs to the thread as well.
Attachment 351107

Thank you in advance :)




My System SpecsSystem Spec
.
01 Mar 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the problem-list from CheckSUR...
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-b..os-loader.resources_31bf3856ad364e35_6.1.7601.22921_en-us_d53a7a6013cbe180.manifest
 winsxs\manifests\amd64_microsoft-windows-b..t-windows.resources_31bf3856ad364e35_6.1.7601.22921_en-us_7b1eb90e5ff15563.manifest
 winsxs\manifests\wow64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.22921_none_afd63a941767cb31.manifest
 winsxs\manifests\amd64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.22921_none_a5819041e3070936.manifest
 winsxs\manifests\amd64_microsoft-windows-c..integrity.resources_31bf3856ad364e35_6.1.7601.22921_en-us_57d640fb7d2291ba.manifest
 winsxs\manifests\amd64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22921_none_0adc685748f9aac7.manifest
 winsxs\manifests\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22921_none_153112a97d5a6cc2.manifest
 winsxs\manifests\amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22921_none_2828f75fd525acd6.manifest
 winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22921_none_cad221fae3eb1d75.manifest
 winsxs\manifests\wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22921_none_327da1b209866ed1.manifest
 winsxs\manifests\amd64_microsoft-windows-codeintegrity_31bf3856ad364e35_6.1.7601.22921_none_ff19b1983487ef53.manifest
 winsxs\manifests\amd64_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7601.22921_none_b9c87a8c9c6eeb55.manifest
 winsxs\manifests\amd64_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.1.7601.22921_none_c7da5784bc92a926.manifest
 winsxs\manifests\wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22921_none_c0427af81650190e.manifest
 winsxs\manifests\x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22921_none_6eb386772b8dac3f.manifest
 winsxs\manifests\amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22921_none_b5edd0a5e1ef5713.manifest
 winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18715_none_ca57545dcac1c9ef.manifest
 winsxs\manifests\x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18715_none_6e38b8da126458b9.manifest
 winsxs\manifests\amd64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.18715_none_a506c2a4c9ddb5b0.manifest
 winsxs\manifests\wow64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.18715_none_af5b6cf6fe3e77ab.manifest
 servicing\packages\Package_29_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_29_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_30_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_30_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_31_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_31_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_32_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_32_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_33_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_33_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_56_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_56_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_57_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_57_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_58_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_58_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3031432_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3031432_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0.mum
I'll post a fix protocol later.
My System SpecsSystem Spec
01 Mar 2015   #3
Merronsk

Windows 7 Professional x64
 
 

Okay, thank you.
My System SpecsSystem Spec
.

02 Mar 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - mskaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder mskaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
02 Mar 2015   #5
Merronsk

Windows 7 Professional x64
 
 

Hello again NoelDP, thank you for the solution, it worked just fine and I have successfully installed the two updates now..
Here are the requested log files, if you wanna read them anyway - CheckSURLogs.rar

Thank you again NoelDP!


My System SpecsSystem Spec
02 Mar 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great! glad it worked for you.
Good luck.
My System SpecsSystem Spec
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