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Windows 7: windows updates are failing

01 Mar 2015   #1
forneli

Windows 7 x64 home premium with service pack 1
 
 
windows updates are failing

I have Windows 7 x64 home edition, with service pack 1, on a Dell desktop. Windows updates have been failing for a long time now. The error code is 80070308. I have tried everything but can't seem to fix it. You're my last hope! Thanks!

forneli


My System SpecsSystem Spec
.
01 Mar 2015   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

In elevated command prompt run:
Code:
sfc/scannow
post results
My System SpecsSystem Spec
01 Mar 2015   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
.

01 Mar 2015   #4
forneli

Windows 7 x64 home premium with service pack 1
 
 

I have run the scannow and uploaded a screenshot of the results. I have also run the windows update troubleshooter and uploaded a screenshot of the results.

forneli


Attached Thumbnails
windows updates are failing-scannow-results.jpg   windows updates are failing-windows-update-troubleshooter-result.jpg  
My System SpecsSystem Spec
02 Mar 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
02 Mar 2015   #6
forneli

Windows 7 x64 home premium with service pack 1
 
 

I have uploaded the windowsupdate.log file. I can't upload the CBS.log file because it's 140 mb and won't zip down to 8 mb.


Attached Files
File Type: log WindowsUpdate.log (1.67 MB, 1 views)
My System SpecsSystem Spec
02 Mar 2015   #7
forneli

Windows 7 x64 home premium with service pack 1
 
 

Ok, I split the CBS.log file into two and will upload separately. Unfortunately I have to do this in two separate replies. Here is the first file.
My System SpecsSystem Spec
02 Mar 2015   #8
forneli

Windows 7 x64 home premium with service pack 1
 
 

Here is the second file.

Thanks for your help -- and your patience!

forneli
My System SpecsSystem Spec
02 Mar 2015   #9
forneli

Windows 7 x64 home premium with service pack 1
 
 

Sorry, I forgot to upload the CbsPersist files. This is the only one small enough to upload.

forneli
My System SpecsSystem Spec
02 Mar 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You still haven't provided the CheckSUR/SURT data the link requests.
There are a number of minor errors in the CBS data - but nothing really significant
My System SpecsSystem Spec
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