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Windows 7: Windows Update Error 80070490

04 Mar 2015   #11
Loray

Windows 7 Home Premium 64bit
 
 

I thought I'd give an update to me trying to open Temp folder. I have tried most of the day to change permissions to gain access, and I have noticed when I hold mouse over "Temp" folder it is saying it is empty. I am fairly sure I am looking in the correct place. I have gone to C: Drive, then to "Windows", then down to "Temp" folder. I must apologise for my ignorance in these matters and hope you can be patient with me. Your download worked perfectly and the Iryaa file does contain the two folders - (Manifests, and Packages)


My System SpecsSystem Spec
.
05 Mar 2015   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Let's have a close look at your problems....
Open an Elevated Command Prompt, and run the following commands.

ICACLS C:\Windows\Temp
DIR C:\Windows\*.* /AL /S

the second one should take a minute or two to complete - wait until the prompt returns, then post the results.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
05 Mar 2015   #13
Loray

Windows 7 Home Premium 64bit
 
 

Thank you so much once again - you are amazing. I have pasted below - hope all OKMicrosoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS C:\Windows\Temp
C:\Windows\Temp BUILTIN\UsersCI)(S,WD,AD,X)
BUILTIN\AdministratorsF)
BUILTIN\AdministratorsOI)(CI)(IO)(F)
NT AUTHORITY\SYSTEMF)
NT AUTHORITY\SYSTEMOI)(CI)(IO)(F)
CREATOR OWNEROI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>DIR C:\Windows\*.* /AL /S
Volume in drive C has no label.
Volume Serial Number is 7CE4-755B
File Not Found

C:\Windows\system32>
C:\Windows\system32>
My System SpecsSystem Spec
.

05 Mar 2015   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmm - that looks normal enough

I should have added the following lines to make sure...

ICACLS C:\Windows\Temp\CheckSUR\Servicing
DIR C:\Windows\Temp\CheckSUR\Servicing

Please run those, and we'll see what we can see...
My System SpecsSystem Spec
05 Mar 2015   #15
Loray

Windows 7 Home Premium 64bit
 
 

Here we go:

IICACLS C:\Windows\Temp\CheckSUR\Servicing
DIR C:\Windows\Temp\CheckSUR\Servicing
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS C:\Windows\Temp\CheckSUR\Servicing
C:\Windows\Temp\CheckSUR\Servicing BUILTIN\UsersI)(CI)(S,WD,AD,X)
BUILTIN\AdministratorsI)(OI)(CI)(F)
NT AUTHORITY\SYSTEMI)(OI)(CI)(F)
CREATOR OWNERI)(OI)(CI)(IO)(F)
Lorayne-PC\LorayneI)(OI)(CI)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>DIR C:\Windows\Temp\CheckSUR\Servicing
Volume in drive C has no label.
Volume Serial Number is 7CE4-755B

Directory of C:\Windows\Temp\CheckSUR\Servicing

13/02/2015 04:16 PM <DIR> .
13/02/2015 04:16 PM <DIR> ..
13/02/2015 04:16 PM <DIR> Packages
0 File(s) 0 bytes
3 Dir(s) 436,151,091,200 bytes free

C:\Windows\system32>
My System SpecsSystem Spec
05 Mar 2015   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That also looks fine to me - although I might have expected a Manifests folder in the last response.
I'll come back tomorrow with a possible work-through to get the proper files in the right place
My System SpecsSystem Spec
07 Mar 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Save/move/copy the extracted lryaa folder to your desktop.

then open an Elevated Command Prompt, and run the following commands:

XCOPY "%userprofile%\desktop\lryaa" C:\windows\temp\checksur\servicing /y /i /s /v /h
DIR C:\Windows\temp\checksur\servicing

post the results...

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Once that's done, run the CheckSUR tool again, and post the new C:\Windows\Logs\CBS\CeckSUR.log file.
My System SpecsSystem Spec
07 Mar 2015   #18
Loray

Windows 7 Home Premium 64bit
 
 

Thank you so much once again - you really are the best! I hope I have done all you want in the correct way and you have had a chance to spend some time in a pub in Wales.
I just posted what is directly below this writing from command prompt, and as CheckSur is running noticed the whole comand hasn't been posted (there was more than what is posted here). I hope I haven't mucked it up. I will post CheckSur once it has completed and do the whole thing over again and post again. I hope all will be what you wanted in the long run.

XCOPY "%userprofile%\desktop\lryaa" C:\windows\temp\checksur\servicing /y /i /s /v /h*
*DIR C:\Windows\temp\checksur\servicing*


Attached Files
File Type: log CheckSUR.log (27.0 KB, 1 views)
My System SpecsSystem Spec
07 Mar 2015   #19
Loray

Windows 7 Home Premium 64bit
 
 

That's better, this is what it read last time. I will now run CheckSur again then attach

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>*XCOPY "%userprofile%\desktop\lryaa" C:\windows\temp\checks
ur\servicing /y /i /s /v /h*
'*XCOPY' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>*DIR C:\Windows\temp\checksur\servicing*
'*DIR' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>
C:\Windows\system32>^V


Attached Files
File Type: log CheckSUR.log (27.0 KB, 3 views)
My System SpecsSystem Spec
08 Mar 2015   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There should not be an Asterisk * at the start or end of any line of command - you probably copied the commands from a non-HTML emailer (Agent?) rather than from the browser. As a result both commands failed.

please try again.
My System SpecsSystem Spec
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