Windows Update Error 80070490

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  1. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #31

    We're getting there - here's the latest list from SFC...
    Code:
     Line 7096: 2015-03-09 09:17:41, Info                  CSI    00000377 [SR] Repairing 5 components
 Line 7097: 2015-03-09 09:17:41, Info                  CSI    00000378 [SR] Beginning Verify and Repair transaction
 Line 7098: 2015-03-09 09:17:41, Info                  CSI    00000379 [SR] Cannot repair member file [l:20{10}]"nlasvc.dll" of Microsoft-Windows-NlaSvc, Version = 6.1.7601.18685, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 7099: 2015-03-09 09:17:41, Info                  CSI    0000037a [SR] Cannot repair member file [l:22{11}]"profsvc.dll" of Microsoft-Windows-Profsvc, Version = 6.1.7601.18706, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 7100: 2015-03-09 09:17:41, Info                  CSI    0000037b [SR] Cannot repair member file [l:24{12}]"TSWbPrxy.exe" of Microsoft-Windows-TerminalServices-WebProxy, Version = 7.2.7601.18699, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 7101: 2015-03-09 09:17:41, Info                  CSI    0000037c [SR] Cannot repair member file [l:20{10}]"mrxdav.sys" of Microsoft-Windows-WebDAVRedir-MrxDAV, Version = 6.1.7601.18706, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 7102: 2015-03-09 09:17:41, Info                  CSI    0000037d [SR] Cannot repair member file [l:20{10}]"nlaapi.dll" of Microsoft-Windows-NlaSvc, Version = 6.1.7601.18685, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    I'll post another fix later.
      My Computer
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #32

    ...and here's the list from the CheckSUR log...
    Code:
    Checking Component Store
(f) CSI Payload File Missing 0x00000000 TSWbPrxy.exe amd64_microsoft-windows-t..alservices-webproxy_31bf3856ad364e35_7.2.7601.18699_none_48eb670298dd80e7 
(f) CSI Payload File Missing 0x00000000 mrxdav.sys amd64_microsoft-windows-webdavredir-mrxdav_31bf3856ad364e35_6.1.7601.18706_none_72dda82adc515987 
(f) CSI Payload File Missing 0x00000000 profsvc.dll amd64_microsoft-windows-profsvc_31bf3856ad364e35_6.1.7601.18706_none_59e41a604942c096 
(f) CSI Payload File Missing 0x00000000 ntoskrnl.exe x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18700_none_6e3e87541260be15 
(f) CSI Payload File Missing 0x00000000 ntkrnlpa.exe x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18700_none_6e3e87541260be15 
(f) CSI Payload File Missing 0x00000000 nlasvc.dll amd64_microsoft-windows-nlasvc_31bf3856ad364e35_6.1.7601.18685_none_c561372a21c1c35c 
(f) CSI Payload File Missing 0x00000000 nlaapi.dll wow64_microsoft-windows-nlasvc_31bf3856ad364e35_6.1.7601.18685_none_cfb5e17c56228557 
(f) CSI Payload File Missing 0x00000000 ncsi.dll wow64_microsoft-windows-nlasvc_31bf3856ad364e35_6.1.7601.18685_none_cfb5e17c56228557 
(f) CSI Payload File Missing 0x00000000 srcore.dll amd64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.18700_none_a50c911ec9da1b0c 
(f) CSI Payload File Missing 0x00000000 rstrui.exe amd64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.18700_none_a50c911ec9da1b0c 
(f) CSI Payload File Missing 0x00000000 srclient.dll amd64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.18700_none_a50c911ec9da1b0c 
(f) CSI Payload File Missing 0x00000000 srclient.dll wow64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.18700_none_af613b70fe3add07 
(f) CSI Payload File Missing 0x00000000 ntoskrnl.exe amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18700_none_ca5d22d7cabe2f4b 
(f) CSI Payload File Missing 0x00000000 nlasvc.dll amd64_microsoft-windows-nlasvc_31bf3856ad364e35_6.1.7601.22893_none_c5de055b3ae94990 
(f) CSI Payload File Missing 0x00000000 nlaapi.dll amd64_microsoft-windows-nlasvc_31bf3856ad364e35_6.1.7601.22893_none_c5de055b3ae94990 
(f) CSI Payload File Missing 0x00000000 ncsi.dll amd64_microsoft-windows-nlasvc_31bf3856ad364e35_6.1.7601.22893_none_c5de055b3ae94990 
(f) CSI Payload File Missing 0x00000000 WebClnt.dll x86_microsoft-windows-webdavredir-webclient_31bf3856ad364e35_6.1.7601.22913_none_57b5bf132b125415 
(f) CSI Payload File Missing 0x00000000 ntoskrnl.exe x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_6ed028552b7725be 
(f) CSI Payload File Missing 0x00000000 ntkrnlpa.exe x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_6ed028552b7725be 
(f) CSI Payload File Missing 0x00000000 profsvc.dll amd64_microsoft-windows-profsvc_31bf3856ad364e35_6.1.7601.22913_none_5a5fe847626b2d73 
(f) CSI Payload File Missing 0x00000000 profprov.dll amd64_microsoft-windows-profsvc_31bf3856ad364e35_6.1.7601.22913_none_5a5fe847626b2d73 
(f) CSI Payload File Missing 0x00000000 ntoskrnl.exe amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4 
(f) CSI Payload File Missing 0x00000000 davclnt.dll amd64_microsoft-windows-webdavredir-davclient_31bf3856ad364e35_6.1.7601.22913_none_f27bfa1981fd5c4e 
(f) CSI Payload File Missing 0x00000000 WebClnt.dll amd64_microsoft-windows-webdavredir-webclient_31bf3856ad364e35_6.1.7601.22913_none_b3d45a96e36fc54b 
(f) CSI Payload File Missing 0x00000000 appid-ppdlic.xrm-ms amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22908_none_b60a7283e1d8d092 
(f) CSI Payload File Missing 0x00000000 davclnt.dll x86_microsoft-windows-webdavredir-davclient_31bf3856ad364e35_6.1.7601.22913_none_965d5e95c99feb18 
(f) CSI Payload File Missing 0x00000000 mrxdav.sys amd64_microsoft-windows-webdavredir-mrxdav_31bf3856ad364e35_6.1.7601.22913_none_73597611f579c664 
(f) CSI Payload File Missing 0x00000000 nlaapi.dll wow64_microsoft-windows-nlasvc_31bf3856ad364e35_6.1.7601.22893_none_d032afad6f4a0b8b 
(f) CSI Payload File Missing 0x00000000 ncsi.dll wow64_microsoft-windows-nlasvc_31bf3856ad364e35_6.1.7601.22893_none_d032afad6f4a0b8b 
(f) CSI Payload File Missing 0x00000000 TSWbPrxy.exe amd64_microsoft-windows-t..alservices-webproxy_31bf3856ad364e35_7.2.7601.22907_none_49d45651b1b3ecd8
      My Computer
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  4. Loray
    Posts : 32
    Windows 7 Home Premium 64bit
    Thread Starter
       New #33

    Oh Wow! There is a lot there (not that I know what I'm talking about)!

    Thank you so much you ........... are too good to be true!
      My Computer
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #34

    I haven't tried doing it this way before - but it shouldn't cause problems if it fails...


    I've uploaded a file - lryac.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder lryac in the same place.
    Open this folder - there should be one folder inside it (winsxs)

    Open an Elevated Command Prompt, and run the following command...

    XCOPY "%userprofile%\desktop\lryac" C:\windows\temp\checksur\servicing /y /i /s /v /h


    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer
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  7. Loray
    Posts : 32
    Windows 7 Home Premium 64bit
    Thread Starter
       New #35

    NoelDP, I'm sorry but I can't see your new iryac file in your OneDrive - would you mind checking again for me please.
      My Computer
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  8. Loray
    Posts : 32
    Windows 7 Home Premium 64bit
    Thread Starter
       New #36

    Got it! Thank you!
      My Computer
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  10. Loray
    Posts : 32
    Windows 7 Home Premium 64bit
    Thread Starter
       New #37

    I've attached all as requested - Fingers crossed! Thank you!

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>XCOPY "%userprofile%\desktop\lryac" C:\windows\temp\checksur
    \servicing /y /i /s /v /h
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-appid_31bf3856ad36
    4e35_6.1.7601.22908_none_b60a7283e1d8d092\appid-ppdlic.xrm-ms
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-appid_31bf3856ad36
    4e35_6.1.7601.22908_none_b60a7283e1d8d092\appid.sys
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-appid_31bf3856ad36
    4e35_6.1.7601.22908_none_b60a7283e1d8d092\appidapi.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-appid_31bf3856ad36
    4e35_6.1.7601.22908_none_b60a7283e1d8d092\appidcertstorecheck.exe
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-appid_31bf3856ad36
    4e35_6.1.7601.22908_none_b60a7283e1d8d092\appidpolicyconverter.exe
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-appid_31bf3856ad36
    4e35_6.1.7601.22908_none_b60a7283e1d8d092\appidsvc.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-nlasvc_31bf3856ad3
    64e35_6.1.7601.18685_none_c561372a21c1c35c\ncsi.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-nlasvc_31bf3856ad3
    64e35_6.1.7601.18685_none_c561372a21c1c35c\nlaapi.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-nlasvc_31bf3856ad3
    64e35_6.1.7601.18685_none_c561372a21c1c35c\nlasvc.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-nlasvc_31bf3856ad3
    64e35_6.1.7601.18685_none_c561372a21c1c35c\NlaSvc.ptxml
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-nlasvc_31bf3856ad3
    64e35_6.1.7601.22893_none_c5de055b3ae94990\ncsi.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-nlasvc_31bf3856ad3
    64e35_6.1.7601.22893_none_c5de055b3ae94990\nlaapi.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-nlasvc_31bf3856ad3
    64e35_6.1.7601.22893_none_c5de055b3ae94990\nlasvc.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-nlasvc_31bf3856ad3
    64e35_6.1.7601.22893_none_c5de055b3ae94990\NlaSvc.ptxml
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-os-kernel_31bf3856
    ad364e35_6.1.7601.18700_none_ca5d22d7cabe2f4b\ntoskrnl.exe
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-os-kernel_31bf3856
    ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4\ntoskrnl.exe
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-profsvc_31bf3856ad
    364e35_6.1.7601.18706_none_59e41a604942c096\profprov.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-profsvc_31bf3856ad
    364e35_6.1.7601.18706_none_59e41a604942c096\profsvc.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-profsvc_31bf3856ad
    364e35_6.1.7601.18706_none_59e41a604942c096\profsvc.ptxml
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-profsvc_31bf3856ad
    364e35_6.1.7601.18706_none_59e41a604942c096\UserProfileWmiProvider.mof
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-profsvc_31bf3856ad
    364e35_6.1.7601.22913_none_5a5fe847626b2d73\profprov.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-profsvc_31bf3856ad
    364e35_6.1.7601.22913_none_5a5fe847626b2d73\profsvc.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-profsvc_31bf3856ad
    364e35_6.1.7601.22913_none_5a5fe847626b2d73\profsvc.ptxml
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-profsvc_31bf3856ad
    364e35_6.1.7601.22913_none_5a5fe847626b2d73\UserProfileWmiProvider.mof
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-systemrestore-main
    _31bf3856ad364e35_6.1.7601.18700_none_a50c911ec9da1b0c\rstrui.exe
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-systemrestore-main
    _31bf3856ad364e35_6.1.7601.18700_none_a50c911ec9da1b0c\srclient.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-systemrestore-main
    _31bf3856ad364e35_6.1.7601.18700_none_a50c911ec9da1b0c\srcore.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-t..alservices-webp
    roxy_31bf3856ad364e35_7.2.7601.18699_none_48eb670298dd80e7\TSWbPrxy.exe
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-t..alservices-webp
    roxy_31bf3856ad364e35_7.2.7601.22907_none_49d45651b1b3ecd8\TSWbPrxy.exe
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-webdavredir-davcli
    ent_31bf3856ad364e35_6.1.7601.22913_none_f27bfa1981fd5c4e\davclnt.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-webdavredir-mrxdav
    _31bf3856ad364e35_6.1.7601.18706_none_72dda82adc515987\mrxdav.sys
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-webdavredir-mrxdav
    _31bf3856ad364e35_6.1.7601.22913_none_73597611f579c664\mrxdav.sys
    C:\Users\Lorayne\desktop\lryac\winsxs\amd64_microsoft-windows-webdavredir-webcli
    ent_31bf3856ad364e35_6.1.7601.22913_none_b3d45a96e36fc54b\WebClnt.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\wow64_microsoft-windows-nlasvc_31bf3856ad3
    64e35_6.1.7601.18685_none_cfb5e17c56228557\ncsi.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\wow64_microsoft-windows-nlasvc_31bf3856ad3
    64e35_6.1.7601.18685_none_cfb5e17c56228557\nlaapi.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\wow64_microsoft-windows-nlasvc_31bf3856ad3
    64e35_6.1.7601.18685_none_cfb5e17c56228557\wow64_nlasvc.ptxml
    C:\Users\Lorayne\desktop\lryac\winsxs\wow64_microsoft-windows-nlasvc_31bf3856ad3
    64e35_6.1.7601.22893_none_d032afad6f4a0b8b\ncsi.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\wow64_microsoft-windows-nlasvc_31bf3856ad3
    64e35_6.1.7601.22893_none_d032afad6f4a0b8b\nlaapi.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\wow64_microsoft-windows-nlasvc_31bf3856ad3
    64e35_6.1.7601.22893_none_d032afad6f4a0b8b\wow64_nlasvc.ptxml
    C:\Users\Lorayne\desktop\lryac\winsxs\wow64_microsoft-windows-systemrestore-main
    _31bf3856ad364e35_6.1.7601.18700_none_af613b70fe3add07\srclient.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\x86_microsoft-windows-os-kernel_31bf3856ad
    364e35_6.1.7601.18700_none_6e3e87541260be15\ntkrnlpa.exe
    C:\Users\Lorayne\desktop\lryac\winsxs\x86_microsoft-windows-os-kernel_31bf3856ad
    364e35_6.1.7601.18700_none_6e3e87541260be15\ntoskrnl.exe
    C:\Users\Lorayne\desktop\lryac\winsxs\x86_microsoft-windows-os-kernel_31bf3856ad
    364e35_6.1.7601.22908_none_6ed028552b7725be\ntkrnlpa.exe
    C:\Users\Lorayne\desktop\lryac\winsxs\x86_microsoft-windows-os-kernel_31bf3856ad
    364e35_6.1.7601.22908_none_6ed028552b7725be\ntoskrnl.exe
    C:\Users\Lorayne\desktop\lryac\winsxs\x86_microsoft-windows-webdavredir-davclien
    t_31bf3856ad364e35_6.1.7601.22913_none_965d5e95c99feb18\davclnt.dll
    C:\Users\Lorayne\desktop\lryac\winsxs\x86_microsoft-windows-webdavredir-webclien
    t_31bf3856ad364e35_6.1.7601.22913_none_57b5bf132b125415\WebClnt.dll
    46 File(s) copied

    C:\Windows\system32>
    Windows Update Error 80070490 Attached Files
      My Computer
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #38

    OK - that didn't work, so we'll go back to the old way of fixing this type of problem.
    Please delete the lryab and lryac folders from your desktop - I'll post a new fix later on today.
      My Computer
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  12. Loray
    Posts : 32
    Windows 7 Home Premium 64bit
    Thread Starter
       New #39

    OK ...... I have deleted them - Thank you for trying
      My Computer
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #40

    Not a problem - fixing WU is a continual learning process (at least, for me it is!)


    ... to much going on tonight - I'll have to get back to you tomorrow.
      My Computer
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