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Windows 7: Can anybody help me solve 0x8004fe21 error

11 Mar 2015   #21
paulb2010

Windows 7 Home Premium SP1 64bit
 
 

i'll have a nosey, but think I checked that one.....


My System SpecsSystem Spec
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11 Mar 2015   #22
paulb2010

Windows 7 Home Premium SP1 64bit
 
 

No only this side of Christmas unfortunately.
My System SpecsSystem Spec
11 Mar 2015   #23
paulb2010

Windows 7 Home Premium SP1 64bit
 
 

new error code popped up if its any help:
Can anybody help me solve 0x8004fe21 error-imag0916.jpg


Attached Thumbnails
Can anybody help me solve 0x8004fe21 error-imag0915.jpg  
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12 Mar 2015   #24
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmm - the new error could explain the other...
try the instructions here...
Windows Update error 80246005 - Windows Help
My System SpecsSystem Spec
13 Mar 2015   #25
paulb2010

Windows 7 Home Premium SP1 64bit
 
 

....so, tried that set of instructions you supplied which seemed to be successful I suppose, in that on updating, that second error code didn't resurface. All updates failed as usual though, so I googled the remaining error code (800706F7) on Microsoft, which led me to instructions to do a "chkdsk c:/r" procedure, then the familiar sfs scannow procedure, to which I have attached the cbs log details which includes two latest cbs persist files. Remaining cbs persist files to follow. If any of this brings any new info please let me know. In the meantime, I have the next set of instructions to follow which is to do with the rapid storage tech drivers (again.. think you covered that one!)
Attachment 352574
My System SpecsSystem Spec
16 Mar 2015   #26
paulb2010

Windows 7 Home Premium SP1 64bit
 
 

Have you run out of ideas on on this one?
My System SpecsSystem Spec
03 Apr 2015   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry - I got heavily backlogged
The are some interesting error codes in the logs - notably 0x80070013, which implies that some files have a read-only status when they shouldn't have.

Let's try a blanket reset of the Windows folder...


Open Windows Explorer (Computer)

Navigate to the C:\Windows folder and right-click on it
select Properties
Clear the 'blob' from the 'Read-only (Only applies to files in folder)' box by clicking on it until it's plain white.
Click on Apply.
Make sure that the radio button for 'Apply changes to this folder, subfolders and files' is set, and click OK.
Accept the Administrator prompt. After a couple of seconds, you'll be told there is an error - click on the 'Ignore all' button.
Wait for it to finish - it could take a couple of minutes.
OK out, and exit Windows Explorer.
Reboot twice, then try Windows Update again.
My System SpecsSystem Spec
03 Apr 2015   #28
paulb2010

Windows 7 Home Premium SP1 64bit
 
 

Hi noel. Thanks for getting back to me. So i tried the reset instructions, all went well, two reboots to finish, but same windows update failure unfortunately, 800706F7. Any suggestions from here on?
My System SpecsSystem Spec
05 Apr 2015   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Let's have a look at the Event logs...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.
My System SpecsSystem Spec
05 Apr 2015   #30
paulb2010

Windows 7 Home Premium SP1 64bit
 
 

Here goes, hope done correctly:
Attachment 355191
Attachment 355192
My System SpecsSystem Spec
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 Can anybody help me solve 0x8004fe21 error




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