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Windows 7: Win 7 home premium sucessfully installs the same updates repeatedly

08 Mar 2015   #11
dough

windows 7 64 bit
 
 

The same thing still happens. I tried uninstalling the first three updates of my last post, which worked, and then running windows update again. I was presented with the same updates as always plus KB3021952 (which win update says is a patch for IE9). I then tried just installing the 5 repeating updates but the result was the same, they install successfully and then want to be downloaded and installed again.

I also tried uninstalling sp1 from the command line, but it error saying it is not installed. So I then downloaded SP1 iso from microsoft and tried to install sp1 but it just errors out with an error box that contains no error code and just says I need to restart the computer and try again. Very frustrating.




Attached Files
File Type: log WindowsUpdate.log (1.09 MB, 2 views)
My System SpecsSystem Spec
.
08 Mar 2015   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The errors in the update log all tend to support the idea of corruption somewhere in the update system itself - let's start with the least aggressive remedy, and work up...

Please run the following commands in an Elevated Command Prompt

NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC


once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another Check for Updates - Attempt to install only the oldest available update, then either post the new error message and KB number, or attempt the rest of the updates.

My System SpecsSystem Spec
08 Mar 2015   #13
dough

windows 7 64 bit
 
 

Ok, will do! I'm going to let the computer sit for a while while we have breakfast and get the day going.

What would you suggest as the best method of determining which update of those offered is the oldest?


Attached Images
Win 7 home premium sucessfully installs the same updates repeatedly-catroot.jpg 
My System SpecsSystem Spec
.

08 Mar 2015   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Simply cycle through the listing and check the release date in the description pane.
My System SpecsSystem Spec
08 Mar 2015   #15
dough

windows 7 64 bit
 
 

Ok, I gave it about two hours and then I ran Windows update. I've attached a screen shot of the updates presented. The oldest was KB2872339, released 9-10-2013.

I'm going to install only KB2872339 and then I'll post the results.


Attached Thumbnails
Win 7 home premium sucessfully installs the same updates repeatedly-undates-offered.jpg  
Attached Images
Win 7 home premium sucessfully installs the same updates repeatedly-oldest-update.jpg 
My System SpecsSystem Spec
08 Mar 2015   #16
dough

windows 7 64 bit
 
 

The results were the same: The old update installed successfully without error. running windows update again causes the "successfully" installed update to be presented again, as if it had never been installed.

I have attached the windows update log

If anyone knows how I can determine the order the pics show up in the post please let me know so I can make my posts easier to follow. Other wise, the correct order to view the pics as they currently appear in the post is: first, third, fourth, second.

Thanks,
Doug


Attached Thumbnails
Win 7 home premium sucessfully installs the same updates repeatedly-pic-1-undates-offered.jpg   Win 7 home premium sucessfully installs the same updates repeatedly-pic-4-details-updates-offered-again.jpg  
Attached Images
Win 7 home premium sucessfully installs the same updates repeatedly-pic-2-update-sucessfully-installed.jpg Win 7 home premium sucessfully installs the same updates repeatedly-pic-3-updates-offered-again.jpg 
Attached Files
File Type: log WindowsUpdate.log (1.15 MB, 2 views)
My System SpecsSystem Spec
27 Nov 2015   #17
dough

windows 7 64 bit
 
 

I was finally able to repair my laptop by doing a non destructive reinstall of windows 7. The instructions on how to do this are here:
https://www.winhelp.us/non-destructi...windows-7.html

I backed up my hard drive prior to the procedure, but ultimately it worked great. I now receive updates and they install only once and I did not have to reinstall any of my user programs.
My System SpecsSystem Spec
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