windows updates are failing

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  1. Posts : 29
    Windows 7 x64 home premium with service pack 1
       #1

    windows updates are failing


    I have Windows 7 x64 home edition, with service pack 1, on a Dell desktop. Windows updates have been failing for a long time now. The error code is 80070308. I have tried everything but can't seem to fix it. You're my last hope! Thanks!

    forneli
      My Computer


  2. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #2

    In elevated command prompt run:
    Code:
    sfc/scannow
    post results
      My Computer


  3. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #3
      My Computer


  4. Posts : 29
    Windows 7 x64 home premium with service pack 1
    Thread Starter
       #4

    I have run the scannow and uploaded a screenshot of the results. I have also run the windows update troubleshooter and uploaded a screenshot of the results.

    forneli
    Attached Thumbnails Attached Thumbnails windows updates are failing-scannow-results.jpg   windows updates are failing-windows-update-troubleshooter-result.jpg  
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Please follow the Windows Update Posting Instructions and post the requested data

    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

    Please also post the C:\Windows\windowsudpate.log file
      My Computer


  6. Posts : 29
    Windows 7 x64 home premium with service pack 1
    Thread Starter
       #6

    I have uploaded the windowsupdate.log file. I can't upload the CBS.log file because it's 140 mb and won't zip down to 8 mb.
    windows updates are failing Attached Files
      My Computer


  7. Posts : 29
    Windows 7 x64 home premium with service pack 1
    Thread Starter
       #7

    Ok, I split the CBS.log file into two and will upload separately. Unfortunately I have to do this in two separate replies. Here is the first file.
      My Computer


  8. Posts : 29
    Windows 7 x64 home premium with service pack 1
    Thread Starter
       #8

    Here is the second file.

    Thanks for your help -- and your patience!

    forneli
      My Computer


  9. Posts : 29
    Windows 7 x64 home premium with service pack 1
    Thread Starter
       #9

    Sorry, I forgot to upload the CbsPersist files. This is the only one small enough to upload.

    forneli
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    You still haven't provided the CheckSUR/SURT data the link requests.
    There are a number of minor errors in the CBS data - but nothing really significant
      My Computer


 
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