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Windows 7: 80070002 error code when trying to update windows 7 64-bit

07 Mar 2015   #1
jackhandsome

windows 7 ultimate 64-bit
 
 
80070002 error code when trying to update windows 7 64-bit

I have about a 3 year old Win 7 64-bit computer. It has had Windows update issues for quite some time and always been a bit quirky. I just started reading about the error code and have done all of the appropriate response fixes from Microsoft. Let me preface this by saying I have always had issues with the memory which I am installing new chips hopefully today. Until then I was wondering if someone could have a look at the simple text that SFCFix came up with. It will be below. I also cannot run the scf /scannow command in windows or safe mode due to the usual system protection thing. I thought maybe if I posted the SFCFix log maybe someone will recognize it as being something that someone has seen. I am also attaching the CBS log. Thank you in advance.


SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-07 13:50:59.827
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_mdmmc28ų.inf_31sf3856ad264e35_6n1.7600.q6 385_no?e_4812c`d1f5383 34
WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsogt-windo§s-b..io.data-cm“linetoo}_31bf38ō6ad364eć5_6.1.7601.17514_none_e6510234bbcb2a8c



SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 15
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-03-07 13:54:20.849
----------------------EOF-----------------------


My System SpecsSystem Spec
.
08 Mar 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You have bitflips in the registry - possibly the result of problems with RAM.
I suggest testing with MemTest86+ first to check that out.


I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
08 Mar 2015   #3
jackhandsome

windows 7 ultimate 64-bit
 
 

I replaced the memory yesterday and I will get that zipped components directory to you soon when I get up to the business where the computer is. Thank you for your help.
My System SpecsSystem Spec
.

08 Mar 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Test the new RAM anyhow... some errors are the result of motherboard problems.
My System SpecsSystem Spec
08 Mar 2015   #5
jackhandsome

windows 7 ultimate 64-bit
 
 

Ok I will do. In the mean time I have uploaded the zipped components file to dropbox. Please let me know if you cannot access it and I will use something else. Thank you.

https://www.dropbox.com/s/uvjsiyftik...NENTS.zip?dl=0
My System SpecsSystem Spec
10 Mar 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's fine - haven't had a chance to look at it yet
My System SpecsSystem Spec
10 Mar 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

... finally had a chance to look at it - and it's not good news.
There is massive corruption present - probably caused by faulty RAM.
I doubt that the corruption is confined only to the COMPONENTS hive, so I think your best option is a repair install - or a clean install.
My System SpecsSystem Spec
10 Mar 2015   #8
jackhandsome

windows 7 ultimate 64-bit
 
 

Yea, clean install it is. I had a feeling from the beginning that was going to be needed. Thank you for looking into it. I appreciate your time.
My System SpecsSystem Spec
11 Mar 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Good luck with it!
My System SpecsSystem Spec
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 80070002 error code when trying to update windows 7 64-bit




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