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Windows 7: Windows Update cannot currently check for updates

07 Mar 2015   #1
MichaelN

Windows 7 Ultimate x64
 
 
Windows Update cannot currently check for updates

I get this message when I check for updates....
"Windows Update cannot currently check for updates because the service is not running. You may need to restart your computer"

The Check for Updates option in the Windows Update window, has a red shield with a cross in it, and I get the "Windows Update cannot currently check for updates because the service is not running. You may need to restart your computer" message when I click the Check for Updates button.

Coincidentally, Search Indexing is also not working.

I don't know when this all started, but it seems that it may have started when I did a system clone of my original system HDD using AOMEI Backupper Professional Edition 2.2

The new HDD (which is the clone) all works fine as far as I can see, except for the two issues.

I have tried various Microsoft Fixits, Cmd processes as well as SFC, and started services in Services (Local), all to no avail.

Here is the CBS.log , the rest of the contents of the CBS Folder is too large to upload here, but besides CBS.log it contains:
cbs.bld
CbsPersist_20150214023348.cab dated 14/02/2015 13,856 kb
CbsPersist_20150216223327.cab dated 17/02/2015 464 kb
CbsPersist_20150219062129.cab dated 19/02/2015 10,637 kb
CbsPersist_20150225024146.cab dated 25/02/2015 488 kb
CbsPersist_20150307233935.cab dated 05/03/2015 3,270 kb
FilterList.Log dated 06/03/2015


My System SpecsSystem Spec
.
07 Mar 2015   #2
MichaelN

Windows 7 Ultimate x64
 
 

Here is the CbsPersist cab file for the same date as the cab.log file in my first post.
My System SpecsSystem Spec
08 Mar 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The SFC log shows that it managed to repair two files...
Code:
 Line 3804: 2015-03-08 10:33:37, Info                  CSI    0000035e [SR] Repairing 2 components
 Line 3805: 2015-03-08 10:33:37, Info                  CSI    0000035f [SR] Beginning Verify and Repair transaction
 Line 3808: 2015-03-08 10:33:37, Info                  CSI    00000361 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:22{11}]"dbghelp.dll" from store
 Line 3811: 2015-03-08 10:33:37, Info                  CSI    00000363 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"dbghelp.dll" from store
 Line 3822: 2015-03-08 10:33:37, Info                  CSI    00000365 [SR] Repair complete
The CBSPersist log shows a failed SP1 install - and the rollback also failed


Please download the Farbar Service Scanner from

http://www.bleepingcomputer.com/download/farbar-service-scanner/

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

My System SpecsSystem Spec
.

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 Windows Update cannot currently check for updates




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