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Windows 7: Updates failing error 800B0100

12 Mar 2015   #1
nocturnal13

Windows 7 64 bit
 
 
Updates failing error 800B0100

Hello,

I've been trying to fix the error, but need some help.

I tried following Microsoft's instruction on replacing the corrupt files, etc. but having a tough time. I have another computer that I can copy the files from, but I'm not even sure where and what files.

I ran the system update readiness tool, and included the log file.

Thank you!




Attached Files
File Type: log CheckSUR.log (1.0 KB, 1 views)
My System SpecsSystem Spec
.
13 Mar 2015   #2
Irene

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
13 Mar 2015   #3
nocturnal13

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Irene View Post
Thank you for the reply.

I checked those links, and didn't help much. I followed the instructions here, but I wasn't able to fix the problem. I'm not sure if I did everything correct though. http://support.microsoft.com/en-us/kb/947821

I also found another Microsoft page that talked about getting the cat and mum files from another coputer, but I wasn't sure what to do...
My System SpecsSystem Spec
.

16 Mar 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CheckSUR log is incomplete, which implies that it crashed due to file corruption.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
16 Mar 2015   #5
nocturnal13

Windows 7 64 bit
 
 

Hi Noel,

Thank you for your help.

Here's the file you requested. Please let me know if I need to provide any more info.

Regards.

https://www.dropbox.com/s/5wy42noa49...NENTS.zip?dl=0
My System SpecsSystem Spec
21 Mar 2015   #6
nocturnal13

Windows 7 64 bit
 
 

Just checking in. Thanks!
My System SpecsSystem Spec
25 Mar 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry for the delay - life has been a little hectic recently!

I can't see any obvious corruption in there - perhaps the problem was a one-off, or the scan was cancelled?

Please run the CheckSUR tool again, and make sure you leave it to run to completion (it can take 2-3 hours).

post the new CheckSUR.log file.
My System SpecsSystem Spec
25 Mar 2015   #8
nocturnal13

Windows 7 64 bit
 
 

No problem. I appreciate your help on this. I'll run it again, and post it tomorrow. Thank you!
My System SpecsSystem Spec
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 Updates failing error 800B0100




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