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Windows 7: Windows 7 Update Fail, Error 80073712

16 Mar 2015   #21
Rahmani

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post

The command you actually ran appears to be CHKDSK - and not SFC.
Please follow ALL the instructions here...

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
Sorry for the confusion, but I didn't say it was SFC, I mentioned it was the CHKDSK running by reboot.

I guess my first post fulfilled the rules of posting. Should I collect the latest changes and update my first post??


Windowsupdate.log attached,




Attached Files
File Type: log WindowsUpdate.log (1.17 MB, 1 views)
My System SpecsSystem Spec
.
16 Mar 2015   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This seems to be the critical error - a lot of the later ones are either similar or derivative.
I would suggest a full reset of Windows Update as first action
Code:
2015-03-16 19:32:43:054 1260 9bc DnldMgr   * BITS job initialized, JobId = {643D42F4-280C-42F2-AAF3-CDF3C9836702}
2015-03-16 19:32:43:093 1260 9bc DnldMgr FATAL: DM:CBitsJob::AddFile: AddFile failed with 0x8007010b.
2015-03-16 19:32:43:132 1260 9bc DnldMgr FATAL: DM:CAgentDownloadManager::DownloadUpdate: pDownloadJob->Init failed with 0x8007010b.
Windows Update - Reset

Once complete, do a new Check for updates and then attempt to install only the oldest found update - what happens?
My System SpecsSystem Spec
16 Mar 2015   #23
Rahmani

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
This seems to be the critical error - a lot of the later ones are either similar or derivative.
I would suggest a full reset of Windows Update as first action
Code:
2015-03-16 19:32:43:054 1260 9bc DnldMgr   * BITS job initialized, JobId = {643D42F4-280C-42F2-AAF3-CDF3C9836702}
2015-03-16 19:32:43:093 1260 9bc DnldMgr FATAL: DM:CBitsJob::AddFile: AddFile failed with 0x8007010b.
2015-03-16 19:32:43:132 1260 9bc DnldMgr FATAL: DM:CAgentDownloadManager::DownloadUpdate: pDownloadJob->Init failed with 0x8007010b.
Windows Update - Reset

Once complete, do a new Check for updates and then attempt to install only the oldest found update - what happens?
Tried to run file multiple times (admin and normal) it gets stuck:



One more thing, I tried to back up my files.. The back up failed saying it couldn't back up because the C:/<path> is corrupted..
My System SpecsSystem Spec
.

17 Mar 2015   #24
Rahmani

Windows 7 ultimate x64
 
 

Update: I've been able to install windows 8 Pro on an external HD partition (used Partition Assistant Windows to go feature). I tried to run chkdsk for my internal drive and success! It looks like it's going to take lots of time.

Will update soon, I'm expecting chkdsk to detect corruptions and fix them, then trying to update/back-up windows 7 should be working just fine.

Thanks a lot in advance, Laith & NoelDP, for your replies.

Edit: The results for chkdsk:

Code:
E:\>chkdsk /f E:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process.  Chkdsk may run if this volume is dismounted first.
ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID.
Would you like to force a dismount on this volume? (Y/N) Y
Volume dismounted.  All opened handles to this volume are now invalid.
Volume label is Windows7_OS.

CHKDSK is verifying files (stage 1 of 3)...
  827904 file records processed.
File verification completed.
  2533 large file records processed.
  0 bad file records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
  1036024 index entries processed.
Index verification completed.
  0 unindexed files scanned.
  0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
Repairing the security file record segment.
Security descriptor verification completed.
  104061 data files processed.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.

Windows has made corrections to the file system.
No further action is required.

 440993791 KB total disk space.
 408398536 KB in 719776 files.
    342592 KB in 104062 indexes.
         8 KB in bad sectors.
    908775 KB in use by the system.
     65536 KB occupied by the log file.
  31343880 KB available on disk.

      4096 bytes in each allocation unit.
 110248447 total allocation units on disk.
   7835970 allocation units available on disk.

E:\>
My System SpecsSystem Spec
18 Mar 2015   #25
Laith

Windows 10 Professional x64
 
 

So is it fixed now?
My System SpecsSystem Spec
18 Mar 2015   #26
Rahmani

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by Laith View Post
So is it fixed now?
Nope, it didn't, yet*. I also ran SFC /scannow, no violations. Now running chkdsk /r, hope it works.
My System SpecsSystem Spec
18 Mar 2015   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The fact that the earlier CHKDSK showed bad sectors tends to indicate that the disk may be failing.
I would back it up before attempting anything else!
My System SpecsSystem Spec
18 Mar 2015   #28
Rahmani

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
The fact that the earlier CHKDSK showed bad sectors tends to indicate that the disk may be failing.
I would back it up before attempting anything else!
I tried, but the backup failed to backup some files. Is there anything I can do? Should I just copy and paste? any recommended tools?



Edit:

Code:
C:\Windows\system32>E:

E:\>chkdsk /f/r E:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process.  Chkdsk may run if this volume is dismounted first.
ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID.
Would you like to force a dismount on this volume? (Y/N) Y
Volume dismounted.  All opened handles to this volume are now invalid.
Volume label is Windows7_OS.

CHKDSK is verifying files (stage 1 of 5)...
  829184 file records processed.
File verification completed.
  2533 large file records processed.
  0 bad file records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
  1037944 index entries processed.
Index verification completed.
  0 unindexed files scanned.
  0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
Security descriptor verification completed.
  104381 data files processed.
CHKDSK is verifying Usn Journal...
  42990480 USN bytes processed.
Usn Journal verification completed.

CHKDSK is verifying file data (stage 4 of 5)...
34 percent complete. (360672 of 829168 files processed)
Windows replaced bad clusters in file 360718
of name \PROGRA~1\MATLAB\R2013a\toolbox\aero\aero\EPHMOO~3.MAT.
37 percent complete. (742186 of 829168 files processed)
Windows replaced bad clusters in file 742209
of name \SysPart\Default\Windows\INSTAL~1\28234b24.msp.
37 percent complete. (775510 of 829168 files processed)
Windows replaced bad clusters in file 775533
of name \SysPart\Default\Windows\SysWOW64\igdumd32.dll.
  829168 files processed.
File data verification completed.

CHKDSK is verifying free space (stage 5 of 5)...
  8294128 free clusters processed.
Free space verification is complete.
Adding 4 bad clusters to the Bad Clusters File.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.
No further action is required.

 440993791 KB total disk space.
 406563400 KB in 722194 files.
    343780 KB in 104382 indexes.
        24 KB in bad sectors.
    910071 KB in use by the system.
     65536 KB occupied by the log file.
  33176516 KB available on disk.

      4096 bytes in each allocation unit.
 110248447 total allocation units on disk.
   8294129 allocation units available on disk.

E:\>
Edit 2:

My System SpecsSystem Spec
22 Mar 2015   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The number of bad sectors has increased from 2 to 6 - you definitely need to get your data safe, whatever else you do!

It may be that the files that failed were the ones affected by the bad sectors - or the sectors could form part of the MFT (which would be BAD news!)

Get that data copied now.
My System SpecsSystem Spec
22 Mar 2015   #30
Rahmani

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
The number of bad sectors has increased from 2 to 6 - you definitely need to get your data safe, whatever else you do!

It may be that the files that failed were the ones affected by the bad sectors - or the sectors could form part of the MFT (which would be BAD news!)

Get that data copied now.
I have copied down my user data, and so far most of all are good.

I have one concern, now that I have windows to go on an external, and the main hard drive is dying, should I be concerned about getting my hard drive replaced? (what will happen when the internal drive ddies? can I still use the computer to boot externally?)
My System SpecsSystem Spec
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