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Windows 7: Updates repeated fail to configure and are reverted 800F0826 80070005

21 Mar 2015   #1
JasperS

Windows 7 Home Premium x64 SP1
 
 
Updates repeated fail to configure and are reverted 800F0826 80070005

I've been offered the same 14 updates over and over. They fail to configure after reboot and are reverted. In the attached picture all show 800F0826 except for the one marked (that one is 80070005). I suspect permissions on the registry or filesystem are to blame.

I removed IE11 from my features a year ago when IE11 updates started to fail. I tried to add IE11 back,. but the updates still failed. I also tried turning IIS off in add remove features, but those got reverted.

  • Cleaned out Catroot2, CBS and WindowsUpdate.log in repair boot shell to get logs as clean and empty as possible. Not sure if that was a bad idea, but I got frustrated.
  • Reattempted update
  • Ran SubInACL* to grant access to the Adminstrators to registry and file system. Those logs are huge (3 GB plus and I don't have tools to parse them, plus I don't know where failure to set permissions are to be expected.
  • I ran latest SURT and got a clean CheckSUR log
  • SFC /scannow found no issues.
Attached is the windows update log
The zip file for the CBS folder is too large to attach so here is the OneDrive link Microsoft services


*SubInACL used

"c:\Program Files (x86)\Windows Resource Kits\Tools\subinacl.exe" /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
"c:\Program Files (x86)\Windows Resource Kits\Tools\subinacl.exe" /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
"c:\Program Files (x86)\Windows Resource Kits\Tools\subinacl.exe" /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
"c:\Program Files (x86)\Windows Resource Kits\Tools\subinacl.exe" /subdirectories %SystemDrive% /grant=administrators=f
"c:\Program Files (x86)\Windows Resource Kits\Tools\subinacl.exe" /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
"c:\Program Files (x86)\Windows Resource Kits\Tools\subinacl.exe" /subkeyreg HKEY_CURRENT_USER /grant=system=f
"c:\Program Files (x86)\Windows Resource Kits\Tools\subinacl.exe" /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
"c:\Program Files (x86)\Windows Resource Kits\Tools\subinacl.exe" /subdirectories %SystemDrive% /grant=system=f

I also tried the similar one posted here https://onedrive.live.com/?cid=27e6a...5D1A492AF7!533




EDIT
Found that people have issues with kb3033929 and multiboot. I think my PC has ability to boot into some HP utilities, but I don't use a boot loader I installed

EDIT
Ran scandisk, no issues found. Recyclebin was reported corrupted under a user and was cleared out.




Attached Thumbnails
Updates repeated fail to configure and are reverted 800F0826 80070005-capture.png  
Attached Files
File Type: zip WindowsUpdate.zip (17.5 KB, 2 views)
My System SpecsSystem Spec
.
23 Mar 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This appears to be the initial error...
Code:
2015-03-21 18:52:59, Info                  CSI    0000006f Begin executing advanced installer phase 38 (0x00000026) index 67 (0x0000000000000043) (sequence 106)
    Old component: [ml:318{159},l:316{158}]"Microsoft-Windows-MediaPlayer-Core, Culture=neutral, Version=6.1.7601.18150, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    New component: [ml:318{159},l:316{158}]"Microsoft-Windows-MediaPlayer-Core, Culture=neutral, Version=6.1.7601.18741, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    Install mode: install
    Installer ID: {1b265fd2-721c-4e59-ad55-9d102a5d1d7f}
    Installer name: [12]"SppInstaller"
2015-03-21 18:53:00, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 71.
2015-03-21 18:53:03, Info                  CSI    00000001@2015/3/21:22:53:03.029 [68]"SPP Installer: SLpUpdateComponentTokens completed with hr=0x80070005"
2015-03-21 18:53:03, Info                  CSI    00000002@2015/3/21:22:53:03.029 [161]"SPP Installer: ProcessInstallOrUninstall (amd64_Microsoft-Windows-MediaPlayer-Core_31bf3856ad364e35_6.1.7601.18741_neutral_c59eec9d) completed with hr=0x80070005"
2015-03-21 18:53:03, Error                 CSI    00000003@2015/3/21:22:53:03.029 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED)
 [
[19]"Access is denied.
This is an error type that I am not familiar with - but let's have a look at the file permissions and existence for the following files and registry entries...
Open an Elevated Command Prompt, and run the following commands

Code:
 
ICACLS C:\Windows\winsxs\amd64_Microsoft-Windows-MediaPlayer-Core_31bf3856ad364e35_6.1.7601.18741*.* /T
REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18741_none_696c44f065d45f93
REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18741_neutral_c59eec9d 
 
.
post the results.


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
23 Mar 2015   #3
JasperS

Windows 7 Home Premium x64 SP1
 
 

Noel, thank you for your help. I have fond memories of Wales - kind people (visited in 1999), all I remember of Welsh was Araf\Slow on the roads.

Other info that may help. I had an intruder on my home network 3/10 on another PC. Did an immediate system restore on that one. Few days later problems on this PC, oldest system image was of course -as luck would have it- 3/11. I did a reset on this PC too and I can easily do another reset the image if need be.

EDIT:
Ran processmon while doing some updates and tracked wusa.exe wuauclt.exe (hope I remembered the exe right) and noticed that it failed to find a registry entry pertaining to daylight savings. This problem started after daylight savings and I looked back and about a year ago I had problems with updates as well. Could daylight savings time be a problem as well?

Also, since I messed with the update folders I started from a clean slate. I restored an image, ran subinacl, tried updates (15 worked and now 16 are stuck - 2 new ones added). I am running SURT now to see if the results are any different than before... will post soon. EDIT. After redoing everything I get the same results in checksur.log

Here are the results. Added spaces by the colons to prevent sad smileys


Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>ICACLS C:\Windows\winsxs\amd64_Microsoft-Windows-MediaPlayer
-Core_31bf3856ad364e35_6.1.7601.18741*.* /T
C:\Windows\winsxs\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.
7601.18741_none_696c44f065d45f93 BUILTIN\Administrators:(I)(OI)(IO)(F)

                                 BUILTIN\Administrators:(I)(CI)(F)

                                 NT AUTHORITY\SYSTEM:(I)(OI)(IO)(F)

                                 NT AUTHORITY\SYSTEM:(I)(CI)(F)

                                 CREATOR OWNER:(I)(OI)(CI)(IO)(F)

                                 Roxanes-PC\Administrator:(I)(OI)(CI)(F)

                                 BUILTIN\Users:(I)(OI)(CI)(RX)

                                 NT SERVICE\TrustedInstaller:(I)(CI)(F)

C:\Windows\winsxs\Manifests\amd64_microsoft-windows-mediaplayer-core_31bf3856ad3
64e35_6.1.7601.18741_none_696c44f065d45f93.manifest NT SERVICE\TrustedInstaller:
(F)

                                                    NT AUTHORITY\SYSTEM:(RX)

                                                    BUILTIN\Administrators:(RX)

                                                    BUILTIN\Users:(RX)

Successfully processed 2 files; Failed processing 0 files

C:\Windows\system32>REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_micro
soft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18741_none_696c44f065d45
f93

HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-med
iaplayer-core_31bf3856ad364e35_6.1.7601.18741_none_696c44f065d45f93
    identity    REG_BINARY    4D6963726F736F66742D57696E646F77732D4D65646961506C
617965722D436F72652C2043756C747572653D6E65757472616C2C2056657273696F6E3D362E312E
373630312E31383734312C205075626C69634B6579546F6B656E3D33316266333835366164333634
6533352C2050726F636573736F724172636869746563747572653D616D6436342C2076657273696F
6E53636F70653D4E6F6E537853
    S256H    REG_BINARY    4F105BFD2BB2F13B8BAC5D1E28FF3D5B99B0833128EDF4FBE941F
A38A39D11C6
    f!connectionmanager_dmr.xml_89ace5092bfbbd2e    REG_BINARY    63006F006E006E
0065006300740069006F006E006D0061006E0061006700650072005F0064006D0072002E0078006D
006C00
    f!dmr_48.jpg_4b5d05cc3bc49feb    REG_BINARY    44004D0052005F00340038002E006
A0070006700
    f!dmr_48.png_4b5d02003bc4a5a3    REG_BINARY    44004D0052005F00340038002E007
0006E006700
    f!renderingcontrol.xml    REG_BINARY    520065006E0064006500720069006E006700
43006F006E00740072006F006C002E0078006D006C00
    f!dmr_120.png_b64382024b83b1ac    REG_BINARY    44004D0052005F00310032003000
2E0070006E006700
    f!dmr_120.jpg_b64376564b83c364    REG_BINARY    44004D0052005F00310032003000
2E006A0070006700
    f!prod_wmpplayer.ptxml_a9d6b241b589ac24    REG_BINARY    700072006F0064005F0
057004D00500050006C0061007900650072002E007000740078006D006C00
    f!wmp.mof    REG_BINARY    77006D0070002E006D006F006600
    f!avtransport.xml    REG_BINARY    610076007400720061006E00730070006F0072007
4002E0078006D006C00
    c!bbb1b9c762b..5013a1378af_31bf3856ad364e35_6.1.7601.18741_6610795f786528e9
   REG_BINARY
    f!wmpconfig.exe    REG_BINARY    77006D00700063006F006E006600690067002E00650
078006500
    f!msdxm.ocx    REG_BINARY    6D007300640078006D002E006F0063007800
    f!dxmasf.dll    REG_BINARY    640078006D006100730066002E0064006C006C00
    f!wmpshare.exe    REG_BINARY    77006D007000730068006100720065002E0065007800
6500
    f!wmplayer.exe    REG_BINARY    77006D0070006C0061007900650072002E0065007800
6500
    f!wmpplayer-ppdlic.xrm-ms    REG_BINARY    57004D00500050006C006100790065007
2002D007000700064006C00690063002E00780072006D002D006D007300
    f!spwmp.dll    REG_BINARY    7300700077006D0070002E0064006C006C00
    f!wmp.dll    REG_BINARY    77006D0070002E0064006C006C00
    f!wmploc.dll    REG_BINARY    77006D0070006C006F0063002E0044004C004C00


C:\Windows\system32>REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_micro
soft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18741_neutral_c59eec9d
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>
My System SpecsSystem Spec
.

05 Apr 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That looks OK to me - which raises the question of why WU is looking for that last file?
The implication is that there's a problem with the logic involved in naming update files generated during the install.
I don't honestly have any idea how to either find or fix it
My System SpecsSystem Spec
Reply

 Updates repeated fail to configure and are reverted 800F0826 80070005




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