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Windows 7: Windows 7 update error code 800B0100

22 Mar 2015   #1
travereno

Windows 7 home premium 64 bit
 
 
Windows 7 update error code 800B0100

Hello. I've been constantly trying to update my computer. I previously got both error code 800b0100 and error code 80073712. After downloading and running CHECKSUR, the 80073712 code went away, and now i only receive 800b0100. I've run CHECKSUR many times with no fix. I've attached my CBS folder, which includes all my SFC log and the CHECKSUR logs. The other files, which include several zipped "CBS persist" folders, were too big to upload. I can attach more as needed. Any and all help is much appreciated. This has been a nightmare.


Attachment 353475

Windows 7 update error code 800B0100-screenshot.gif




My System SpecsSystem Spec
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23 Mar 2015   #2
Chiumiento

 

Have this same problem.
My System SpecsSystem Spec
23 Mar 2015   #3
travereno

Windows 7 home premium 64 bit
 
 

Yeah I'm still trying to figure it out while I wait for a response. No luck though
My System SpecsSystem Spec
.

23 Mar 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
23 Mar 2015   #5
travereno

Windows 7 home premium 64 bit
 
 

Thank you for the reply. You caught me just as I went to work, but I'll upload as soon as I get home.
My System SpecsSystem Spec
23 Mar 2015   #6
travereno

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by travereno View Post
Hello. I've been constantly trying to update my computer. I previously got both error code 800b0100 and error code 80073712. After downloading and running CHECKSUR, the 80073712 code went away, and now i only receive 800b0100. I've run CHECKSUR many times with no fix. I've attached my CBS folder, which includes all my SFC log and the CHECKSUR logs. The other files, which include several zipped "CBS persist" folders, were too big to upload. I can attach more as needed. Any and all help is much appreciated. This has been a nightmare.


Attachment 353475

Attachment 353476


Here is the update log file and CBS folder. I am going to have to reply again and post the CBS persist cab files too, they are almost 6mb a piece.

Attachment 353598

WindowsUpdate.log


My System SpecsSystem Spec
23 Mar 2015   #7
travereno

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by travereno View Post
Quote   Quote: Originally Posted by travereno View Post
hello. I've been constantly trying to update my computer. I previously got both error code 800b0100 and error code 80073712. After downloading and running checksur, the 80073712 code went away, and now i only receive 800b0100. I've run checksur many times with no fix. I've attached my cbs folder, which includes all my sfc log and the checksur logs. The other files, which include several zipped "cbs persist" folders, were too big to upload. I can attach more as needed. Any and all help is much appreciated. This has been a nightmare.


Attachment 353475

Attachment 353476


here is the update log file and cbs folder. I am going to have to reply again and post the cbs persist cab files too, they are almost 6mb a piece.

Attachment 353598

Attachment 353599


Attachment 353600

Attachment 353601

Attachment 353602

WindowsUpdate.log



sorry about the multiple posts, just wanted to make sure i got everything you needed. Thank you again for the help.


My System SpecsSystem Spec
24 Mar 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Not too bad....
CheckSUR shows the following problems:
Code:
Unavailable repair files:
 servicing\packages\Package_1_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_2_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_3_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2937610_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_1_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_2_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_3_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2937610_SP1~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
I'll post a fix protocol when I can clear the backlog!
My System SpecsSystem Spec
24 Mar 2015   #9
travereno

Windows 7 home premium 64 bit
 
 

Sounds great, thank you!
My System SpecsSystem Spec
24 Mar 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - tnoaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder tnoaa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
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