Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 can not update: Error code 800B0100

28 Apr 2015   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's what appears to be the error from the CBS log...
Code:
2015-03-31 19:01:48, Info                  CBS    Startup: Processing advanced operation queue, startupPhase: 0
2015-03-31 19:01:48, Info                  CSI    00000005 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 0000000a, progress = NULL, phase = 0, pdwDisposition = @0xf9f810
2015-03-31 19:01:49, Info                  CSI    00000006 ResolvePendingTransactions called with primitive operations still pending (call 1)
2015-03-31 19:01:49, Error                 CBS    Startup: Failed to process advanced operation queue, startupPhase: 0.  Primitives are still pending. [HRESULT = 0x80004005 - E_FAIL]
2015-03-31 19:01:49, Info                  CBS    Setting ExecuteState key to: CbsExecuteStatePrimitives
2015-03-31 19:01:49, Error                 CBS    Startup: POQ has not been processed yet, aborting startup processing.  Startup processing will be attempted again. [HRESULT = 0x80004004 - E_ABORT]
2015-03-31 19:01:49, Info                  CBS    Current global progress. Current: 0, Limit: 1, ExecuteState: CbsExecuteStatePrimitives
2015-03-31 19:01:49, Info                  CBS    Previous global progress. Current: 0, Limit: 1, ExecuteState: ExecuteStateNone
2015-03-31 19:01:49, Info                  CBS    Clearing HangDetect value
2015-03-31 19:01:49, Info                  CBS    Saved last global progress. Current: 0, Limit: 1, ExecuteState: CbsExecuteStatePrimitives
2015-03-31 19:01:49, Info                  CBS    Startup: received notification that startup processing completed, allowing user to logon
2015-03-31 19:01:49, Info                  CBS    Startup: Processing complete. [HRESULT = 0x80004004 - E_ABORT]
2015-03-31 19:01:49, Info                  CBS    Restored system sleep block state: 0x80000000
It's not an error I recall ever seeing before - but since it deals with pending operations. let's look at the possibilities.

Please open an Elevated Command Prompt, and run the following commands...

MD %userprofile%\desktop\pendlogs
Copy C:\Windows\winsxs\pending*.* %userprofile%\desktop\pendlogs


They'll create a folder on the desktop called 'pendlogs' - zip the folder up and post the zipped file.


My System SpecsSystem Spec
.
29 Apr 2015   #22
toast01

Windows 7 Home Premium x64
 
 

Here you go, I attached the file.


Attached Files
File Type: zip pendlogs.zip (2.5 KB, 1 views)
My System SpecsSystem Spec
29 Apr 2015   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmm, that's rather older than I was expecting to see - 2013!
Let's start again, with a new set of logs - please run CheckSUR and SFC /SCANNOW again, and post the new CBS folder - also post the C:\Windows\windowsupdate.log file.
My System SpecsSystem Spec
.

30 Apr 2015   #24
toast01

Windows 7 Home Premium x64
 
 

So does dat mean that a file got corrupted back in 2013?

Anyway, here are the log files.
My System SpecsSystem Spec
30 Apr 2015   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I don't think so - it's more likely to be a result of the errors I just found in the SFC log
Code:
 Line 11826: 2015-04-30 18:25:56, Info                  CSI    0000034b [SR] Repairing 3 components
 Line 11827: 2015-04-30 18:25:56, Info                  CSI    0000034c [SR] Beginning Verify and Repair transaction
 Line 11830: 2015-04-30 18:25:56, Info                  CSI    0000034e [SR] Cannot repair member file [l:50{25}]"msmpeg2vdec-ppdlic.xrm-ms" of Microsoft-Windows-MSMPEG2VDEC, Version = 7.1.7601.18519, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11833: 2015-04-30 18:25:56, Info                  CSI    00000350 [SR] Cannot repair member file [l:30{15}]"msmpeg2vdec.dll" of Microsoft-Windows-MSMPEG2VDEC, Version = 7.1.7601.18519, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11837: 2015-04-30 18:25:56, Info                  CSI    00000352 [SR] Cannot repair member file [l:54{27}]"System.Design.resources.dll" of System.Design.resources, Version = 6.1.7601.18523, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture = [l:10{5}]"nl-nl", VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
I'll post a fix in the morning - t's past my bedtime now.
My System SpecsSystem Spec
01 May 2015   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm - it seems strange - the System.Design.resources.dll doesn't exist in my system winsxs folder.
It seems it only exists 'in theory' in the en-us install. I managed to pull it from the update instead...


I've uploaded a file - tt1ab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\tt1ab
hit the enter key - if you get a 'Not Found' error try
DIR D:\tt1ab
or
DIR E:\tt1ab



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\tt1ab <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
04 May 2015   #27
toast01

Windows 7 Home Premium x64
 
 

I tried to follow the steps you listed.

First of all, I had trouble finding the C:\ disk. apparently this was X:\ in the command prompt, but half of my maps and files in the C:\ directory were not listed in the command screen, which I thought was interesting. (the directory from the extracted ZIP was also not listed, so I moved it to another disk from were I could find it and tried to copy it)

Anyway, I found the right disk and the directory, but when I gave the "XCOPY D:\\tt1ab X:\windows\winsxs /y /i /s /v /h" command, I received this in return:

"Unvalid number of parameters"

EDIT: nevermind, I worked it out. I added quotation marks and it worked. I attached the CBS.log file to this post. I zipped the log file because it exceeded the size limit.
My System SpecsSystem Spec
04 May 2015   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the errors from the latest SFC scan...
Code:
 Line 26700: 2015-05-04 22:08:43, Info                  CSI    0000034b [SR] Repairing 3 components
 Line 26701: 2015-05-04 22:08:43, Info                  CSI    0000034c [SR] Beginning Verify and Repair transaction
 Line 26704: 2015-05-04 22:08:43, Info                  CSI    0000034e [SR] Cannot repair member file [l:50{25}]"msmpeg2vdec-ppdlic.xrm-ms" of Microsoft-Windows-MSMPEG2VDEC, Version = 7.1.7601.18519, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 26707: 2015-05-04 22:08:43, Info                  CSI    00000350 [SR] Cannot repair member file [l:30{15}]"msmpeg2vdec.dll" of Microsoft-Windows-MSMPEG2VDEC, Version = 7.1.7601.18519, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 26711: 2015-05-04 22:08:43, Info                  CSI    00000352 [SR] Cannot repair member file [l:54{27}]"System.Design.resources.dll" of System.Design.resources, Version = 6.1.7601.18523, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture = [l:10{5}]"nl-nl", VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
It looks like none of the earlier errors have been fixed

I'll have to review this tomorrow - too late tonight!
My System SpecsSystem Spec
05 May 2015   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by toast01 View Post
Anyway, I found the right disk and the directory, but when I gave the "XCOPY D:\\tt1ab X:\windows\winsxs /y /i /s /v /h" command, I received this in return:
The problem there was that you appear to have inserted an extra backslash (\) into the command, and also used the wrong drive letter for the Windows\winsxs folder - it should have been simply

XCOPY D:\tt1ab D:\windows\winsxs /y /i /s /v /h
My System SpecsSystem Spec
06 May 2015   #30
toast01

Windows 7 Home Premium x64
 
 

mmh, I did read a confirmation about three files being copied, so I think I didn't insert the double slashback in the command prompt.

Anyway, I copied the files again, making pictures so you can spot any mistake I may have made (It's been a while since I used commands in windows).

First of all: I can't seem to locate the tt1ab directory, while I am sure this directory is positioned on my C:\ drive. (I just now realize there are a lot more directories missing in the command screen (figure 2 vs figure 1).. that was pretty stupid)

Windows 7 can not update: Error code 800B0100-knipsel2.png
[Figure 1: "tt1ab" directory on the C:\ drive]

Windows 7 can not update: Error code 800B0100-knipsel1.png
[Figure 2: "tt1ab" directory missing in which I assumed was the C:\ drive because of the "windows" directory (I did a DIR command on about every letter from A to Z, and none of the outputs were exactly like my C:\ drive)

So, I moved the tt1ab directory to another harddisk, which I did find in the command prompt:

Windows 7 can not update: Error code 800B0100-knipsel3.png
[figure 3: "tt1ab" directory on the D:\ drive]

Windows 7 can not update: Error code 800B0100-knipsel4.png
[figure 4: "tt1ab" directory in the command prompt]

I copied the files, and received a conformation:
Windows 7 can not update: Error code 800B0100-knipsel5.png
[figure 5: second-to-bottom line translates to: "3 file(s) copied"]

However, one interesting thing I did nót notice yesterday was the output the SFC scan gave me:
Windows 7 can not update: Error code 800B0100-knipsel6.png
[figure 6: translation: "damaged/corrupt files were found, but these could not all be recovered. Details are given in CBS.Log windir\logs blabla..."]
Yesterday I did not bother to read the feedback, so I think the SFC scan I did yesterday gave the same result. I attached the new CBS.Log file this reply

If someone would ask me, I think something went wrong with copying, maybe I copied to the wrong disk? I assumed the C:\ drive would correspond with X:\, because there was a windows file, and the default path started in the X:\ drive (see top line figure 2).

Sorry for the long and pic-heavy reply. And thanks again for your time and effort!


My System SpecsSystem Spec
Reply

 Windows 7 can not update: Error code 800B0100




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows 7 update error code 800B0100
Hello. I've been constantly trying to update my computer. I previously got both error code 800b0100 and error code 80073712. After downloading and running CHECKSUR, the 80073712 code went away, and now i only receive 800b0100. I've run CHECKSUR many times with no fix. I've attached my CBS folder,...
Windows Updates & Activation
Windows Update error with code 800B0100
First I wanna say hello to all you guys trying to solve our problems. My problem is over a two months old. Ill keep getting that error code whenever I try to install update Security Update Microsoft.NET Framework 3.5.1 on Win7 SP1 or KB2937610. I tried almost everything I knew. Use SURT,tried a...
Windows Updates & Activation
Windows Update error code 800B0100
Hello SevenForums, the last couple of weeks I have had problems installing 2 Security Updates, published 10-2-2015. They are the following: - Security Update for Windows 7 for x64-based Systems (KB3004375) - Security Update for Windows 7 for x64-based Systems (KB3031432) I have tried to...
Windows Updates & Activation
Windows Update error code 800B0100
I get error code 800B0100 when installing update KB2973112 and KB2943357 on a Windows 7 Professional x64 system. Here my CheckSUR.log Thanks in advance.
Windows Updates & Activation
Windows update error code 800b0100
Every time I try to check for updates I get this error code seconds after checking for updates. It is a fresh install of Windows 7 Home Premium x64 SP1. The error code in the bottom left is always '800b0100'. SFC came back with no errors. I will attach the SURT log, it has 8 errors in it, but I do...
Windows Updates & Activation
Windows Update error code 800B0100
Suddenly yesterday Windows update starting returning an error each time I tried to install updates. The updates are being downloaded ok but when I select install I get the following: Code 800B0100 Windows update encountered an unknown error I have researched this but the information I found...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 19:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App