Windows 7 can not update: Error code 800B0100

Here's what appears to be the error from the CBS log...

Code:

2015-03-31 19:01:48, Info                  CBS    Startup: Processing advanced operation queue, startupPhase: 0
2015-03-31 19:01:48, Info                  CSI    00000005 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 0000000a, progress = NULL, phase = 0, pdwDisposition = @0xf9f810
2015-03-31 19:01:49, Info                  CSI    00000006 ResolvePendingTransactions called with primitive operations still pending (call 1)
2015-03-31 19:01:49, Error                 CBS    Startup: Failed to process advanced operation queue, startupPhase: 0.  Primitives are still pending. [HRESULT = 0x80004005 - E_FAIL]
2015-03-31 19:01:49, Info                  CBS    Setting ExecuteState key to: CbsExecuteStatePrimitives
2015-03-31 19:01:49, Error                 CBS    Startup: POQ has not been processed yet, aborting startup processing.  Startup processing will be attempted again. [HRESULT = 0x80004004 - E_ABORT]
2015-03-31 19:01:49, Info                  CBS    Current global progress. Current: 0, Limit: 1, ExecuteState: CbsExecuteStatePrimitives
2015-03-31 19:01:49, Info                  CBS    Previous global progress. Current: 0, Limit: 1, ExecuteState: ExecuteStateNone
2015-03-31 19:01:49, Info                  CBS    Clearing HangDetect value
2015-03-31 19:01:49, Info                  CBS    Saved last global progress. Current: 0, Limit: 1, ExecuteState: CbsExecuteStatePrimitives
2015-03-31 19:01:49, Info                  CBS    Startup: received notification that startup processing completed, allowing user to logon
2015-03-31 19:01:49, Info                  CBS    Startup: Processing complete. [HRESULT = 0x80004004 - E_ABORT]
2015-03-31 19:01:49, Info                  CBS    Restored system sleep block state: 0x80000000

It's not an error I recall ever seeing before - but since it deals with pending operations. let's look at the possibilities.

Please open an Elevated Command Prompt, and run the following commands...

MD %userprofile%\desktop\pendlogs
Copy C:\Windows\winsxs\pending*.* %userprofile%\desktop\pendlogs


They'll create a folder on the desktop called 'pendlogs' - zip the folder up and post the zipped file.

Hmm, that's rather older than I was expecting to see - 2013!
Let's start again, with a new set of logs - please run CheckSUR and SFC /SCANNOW again, and post the new CBS folder - also post the C:\Windows\windowsupdate.log file.

I don't think so - it's more likely to be a result of the errors I just found in the SFC log

Code:

 Line 11826: 2015-04-30 18:25:56, Info                  CSI    0000034b [SR] Repairing 3 components
 Line 11827: 2015-04-30 18:25:56, Info                  CSI    0000034c [SR] Beginning Verify and Repair transaction
 Line 11830: 2015-04-30 18:25:56, Info                  CSI    0000034e [SR] Cannot repair member file [l:50{25}]"msmpeg2vdec-ppdlic.xrm-ms" of Microsoft-Windows-MSMPEG2VDEC, Version = 7.1.7601.18519, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11833: 2015-04-30 18:25:56, Info                  CSI    00000350 [SR] Cannot repair member file [l:30{15}]"msmpeg2vdec.dll" of Microsoft-Windows-MSMPEG2VDEC, Version = 7.1.7601.18519, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11837: 2015-04-30 18:25:56, Info                  CSI    00000352 [SR] Cannot repair member file [l:54{27}]"System.Design.resources.dll" of System.Design.resources, Version = 6.1.7601.18523, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture = [l:10{5}]"nl-nl", VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

I'll post a fix in the morning - t's past my bedtime now.

Hmmm - it seems strange - the System.Design.resources.dll doesn't exist in my system winsxs folder.
It seems it only exists 'in theory' in the en-us install. I managed to pull it from the update instead...


I've uploaded a file - tt1ab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\tt1ab
hit the enter key - if you get a 'Not Found' error try
DIR D:\tt1ab
or
DIR E:\tt1ab



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\tt1ab <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply

I tried to follow the steps you listed.

First of all, I had trouble finding the C:\ disk. apparently this was X:\ in the command prompt, but half of my maps and files in the C:\ directory were not listed in the command screen, which I thought was interesting. (the directory from the extracted ZIP was also not listed, so I moved it to another disk from were I could find it and tried to copy it)

Anyway, I found the right disk and the directory, but when I gave the "XCOPY D:\\tt1ab X:\windows\winsxs /y /i /s /v /h" command, I received this in return:

"Unvalid number of parameters"

EDIT: nevermind, I worked it out. I added quotation marks and it worked. I attached the CBS.log file to this post. I zipped the log file because it exceeded the size limit.

Here's the errors from the latest SFC scan...

Code:

 Line 26700: 2015-05-04 22:08:43, Info                  CSI    0000034b [SR] Repairing 3 components
 Line 26701: 2015-05-04 22:08:43, Info                  CSI    0000034c [SR] Beginning Verify and Repair transaction
 Line 26704: 2015-05-04 22:08:43, Info                  CSI    0000034e [SR] Cannot repair member file [l:50{25}]"msmpeg2vdec-ppdlic.xrm-ms" of Microsoft-Windows-MSMPEG2VDEC, Version = 7.1.7601.18519, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 26707: 2015-05-04 22:08:43, Info                  CSI    00000350 [SR] Cannot repair member file [l:30{15}]"msmpeg2vdec.dll" of Microsoft-Windows-MSMPEG2VDEC, Version = 7.1.7601.18519, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 26711: 2015-05-04 22:08:43, Info                  CSI    00000352 [SR] Cannot repair member file [l:54{27}]"System.Design.resources.dll" of System.Design.resources, Version = 6.1.7601.18523, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture = [l:10{5}]"nl-nl", VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

It looks like none of the earlier errors have been fixed

I'll have to review this tomorrow - too late tonight!

toast01 said:

Anyway, I found the right disk and the directory, but when I gave the "XCOPY D:\\tt1ab X:\windows\winsxs /y /i /s /v /h" command, I received this in return:

The problem there was that you appear to have inserted an extra backslash (\) into the command, and also used the wrong drive letter for the Windows\winsxs folder - it should have been simply

XCOPY D:\tt1ab D:\windows\winsxs /y /i /s /v /h