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Windows 7: Windows update error code 2 on installing security update .NETF 4.52

25 Mar 2015   #1
nimanouri

Windows 7 Ultimate x64
 
 
Windows update error code 2 on installing security update .NETF 4.52

Hi everybody

I get windows update error code 2 on installing Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2978128)
I have also some other errors installing Internet Explorer 11.

I have used "sfc /scannow" command but it didn't find any integrity violations. the CBS log is attached.

I have also used SUR and the log file can be found attached to this post.

Any help is appreciated.




Attached Files
File Type: log CheckSUR.log (15.5 KB, 7 views)
My System SpecsSystem Spec
.
25 Mar 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Not as bad as I thought from the file size of the CheckSUR log...

Code:
Summary:
Seconds executed: 626
 Found 40 errors
  CSI Manifest All Zeros Total count: 40
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_10.2.9200.20916_none_ae6c710c2475d6dd.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_10.2.9200.16798_none_c5578c400ab73d40.manifest
 winsxs\manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.20916_none_ab08cdc647ee4ac0.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_10.2.9200.20916_none_a38eed1960d6da24.manifest
 winsxs\manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_10.2.9200.16798_none_32ad7426474825c0.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_10.2.9200.16798_none_455c9a9ecd397534.manifest
 winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_10.2.9200.16798_none_66663569022097ee.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_10.2.9200.16798_none_ba7a084d47184087.manifest
 winsxs\manifests\amd64_microsoft-windows-js-debuggeride_31bf3856ad364e35_10.2.9200.16798_none_b8c293a66f3311dc.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_10.2.9200.20916_none_ae82eb7016c1044d.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_10.2.9200.20916_none_0f2b73186e1db6ad.manifest
 winsxs\manifests\amd64_microsoft-windows-scripting-jscript_31bf3856ad364e35_10.2.9200.20916_none_e9bf29ad81612b17.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-gc-registeriepkeys_31bf3856ad364e35_10.2.9200.16798_none_a5b33267944d950c.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-sysprep_31bf3856ad364e35_10.2.9200.20916_none_82715ae744395a3d.manifest
 winsxs\manifests\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_10.2.9200.16798_none_7fb34fc812514c53.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-sysprep_31bf3856ad364e35_10.2.9200.16798_none_995c761b2a7ac0a0.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16798_none_910d6ee692a7b589.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_10.2.9200.16798_none_c56e06a3fd026ab0.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_10.2.9200.16798_none_26168e4c545f1d10.manifest
 winsxs\manifests\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_10.2.9200.16798_none_1680b8a41e440241.manifest
 winsxs\manifests\amd64_microsoft-windows-js-debuggeride_31bf3856ad364e35_10.2.9200.20916_none_a1d7787288f1ab79.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_10.2.9200.16798_none_439b116ecef783db.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-gc-registeriepkeys_31bf3856ad364e35_10.2.9200.20916_none_8ec81733ae0c2ea9.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_10.2.9200.20916_none_6605203fbf36f2d9.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_10.2.9200.20916_none_2e717f6ae6f80ed1.manifest
 winsxs\manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.16798_none_c1f3e8fa2e2fb123.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-pdm-configuration_31bf3856ad364e35_10.2.9200.20916_none_b72e2fb5a0a8f7b3.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-vgx_31bf3856ad364e35_10.2.9200.16798_none_6b016db5593931ef.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_10.2.9200.20916_none_2caff63ae8b61d78.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-pdm-configuration_31bf3856ad364e35_10.2.9200.16798_none_ce194ae986ea5e16.manifest
 winsxs\manifests\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_10.2.9200.20916_none_ff959d7038029bde.manifest
 winsxs\manifests\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_10.2.9200.20916_none_68c834942c0fe5f0.manifest
 winsxs\manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_10.2.9200.20916_none_1bc258f26106bf5d.manifest
 winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_10.2.9200.20916_none_4f7b1a351bdf318b.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_10.2.9200.16798_none_7cf03b73a578593c.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_10.2.9200.20916_none_f70e2575d4cd706f.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_10.2.9200.16798_none_0df940a9bb0ed6d2.manifest
 winsxs\manifests\amd64_microsoft-windows-scripting-jscript_31bf3856ad364e35_10.2.9200.16798_none_00aa44e167a2917a.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.20916_none_7a2253b2ac664f26.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-vgx_31bf3856ad364e35_10.2.9200.20916_none_5416528172f7cb8c.manifest
(w) Unable to open Event Log 0x000006B5 Application  OpenEventLog failed: 0x000006B5 - The interface is unknown.
.
(w) Unable to open Event Log 0x000006B5 System  OpenEventLog failed: 0x000006B5 - The interface is unknown.
.
... however, the kicker is in the last two lines.
Failure to open Event logs can be a simple fix - if we're lucky - or it can be very difficult.

I'll post a fix for the manifest problems later - then we can work on the Event log problems.
My System SpecsSystem Spec
25 Mar 2015   #3
nimanouri

Windows 7 Ultimate x64
 
 

Many thanks and I really appreciate your time.
My System SpecsSystem Spec
.

26 Mar 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - nniaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\nniaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\nniaa
or
DIR E:\nniaa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\nniaa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
28 Mar 2015   #5
nimanouri

Windows 7 Ultimate x64
 
 

Dear Noel
Hi

Sorry for the late reply.
Please find attached the cbs.log

I am w8ing for you help me correct the EventLog problems.

Regards
My System SpecsSystem Spec
28 Mar 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

SFC is now clear - which may well help with the Event logs.

Now please run CheckSUR again, and post the new CheckSUR log
My System SpecsSystem Spec
28 Mar 2015   #7
nimanouri

Windows 7 Ultimate x64
 
 

Dear Noel
Hi

Seems the same files are having the problem again.
I don't know why.

Thanks again for your time and help
Regards


Attached Files
File Type: log CheckSUR.log (15.5 KB, 1 views)
My System SpecsSystem Spec
30 Mar 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm - my fault...
(Sorry!)

I've uploaded a file - nniab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder nniab in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
30 Mar 2015   #9
nimanouri

Windows 7 Ultimate x64
 
 

Dear Noel
Thanks a lot for your help and time.
But I didn't find any packages folder in the nniab.zip

I will do as you said and will send you the results.
Regards
My System SpecsSystem Spec
30 Mar 2015   #10
nimanouri

Windows 7 Ultimate x64
 
 

Dear Noel
Hi again

please find attached the Check SUR files.
The problem is solved.
However still the Event log service is not running.

Regards


Attached Files
File Type: rar chkSUR.rar (10.0 KB, 1 views)
My System SpecsSystem Spec
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 Windows update error code 2 on installing security update .NETF 4.52




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