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Windows 7: Platform Update KB2670838 performance issues

26 Mar 2015   #1
mastermind50

windows 7 64bit
 
 
Platform Update KB2670838 performance issues

Hello all,
I see there was an old thread regarding this issue but I am having issues with performance every time I install this update, when I uninstall it the issue goes away. Curious if there is any more information regarding it like a fix or recommendations. From what I understand there is a conflict with certain northbridge chips, video cards, etc. I have a Amd 9370 cpu, asus 990fx rev. 2.o motherboard. To be more specific with the update installed I lose serious frame rates in games and the computer is just noticeably much slower in its response. I have updated all drivers and have the latest bios...at present I am just not installing the update. It would seem to me that this problem hasn't been addressed by Microsoft or the manufacturers. Any Ideas guys and gals?


My System SpecsSystem Spec
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26 Mar 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Let's have a look and see if the file system has problems...

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
26 Mar 2015   #3
mastermind50

windows 7 64bit
 
 

I think I got the correct files attached here, not sure I ran sfc scannow and it said no errors....thanks for the reply let me know if these are the right files and if you need anything else thanks


Attached Files
File Type: log WindowsUpdate.log (1.01 MB, 1 views)
My System SpecsSystem Spec
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26 Mar 2015   #4
mastermind50

windows 7 64bit
 
 

oh it didn't send both here is the cab file
My System SpecsSystem Spec
26 Mar 2015   #5
mastermind50

windows 7 64bit
 
 

well it seems to not be sending the cab file its below 8mb and its in rar lol any suggestions? not unless it worked this time it was saying invalid file...
My System SpecsSystem Spec
26 Mar 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The forum doesn't accept cab files .... zip it and try again
My System SpecsSystem Spec
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 Platform Update KB2670838 performance issues




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