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Windows 7: Frequent BSOD, Update error 800B0100 & 80073712

29 Mar 2015   #1
Ben J

Win 7 Ultimate x64
 
 
Frequent BSOD, Update error 800B0100 & 80073712

Hi. I would greatly appreciate the help with resolving this update issue, which I think may be related to the BSODs I keep getting.

Here's the CBS file.
https://dl.dropboxusercontent.com/u/324863/CBS.zip

Thanks!

- Ben


My System SpecsSystem Spec
.
04 Apr 2015   #2
Ben J

Win 7 Ultimate x64
 
 

Sorry for the bump, but I'm still having problems...
My System SpecsSystem Spec
05 Apr 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Must have missed this the first time around - Sorry!

Here's the summary from the CheckSUR log...
Code:
Summary:
Seconds executed: 631
 Found 101 errors
  CSI Manifest All Zeros Total count: 53
  CBS MUM Corrupt Total count: 24
  CBS Catalog Corrupt Total count: 24
As you can see, you have rather a lot of corruption!
Luckily, it all seems to be from one update, so shouldn't cause too many problems in fixing.

I'll post a fix protocol later.
My System SpecsSystem Spec
.

05 Apr 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - bnjaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bnjaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
05 Apr 2015   #5
Ben J

Win 7 Ultimate x64
 
 

Thank you very much!


Attached Files
File Type: log CheckSUR.log (36.5 KB, 2 views)
File Type: log CheckSUR.persist.log (178.4 KB, 1 views)
My System SpecsSystem Spec
05 Apr 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's fixed all the errors that CheckSUR found, at least!

I don't think there's any other major problems, but it may be a good idea to run SFC /SCANNOW again - if it finds nothing, do a Chek for Updates, and attempt to install only the oldest update found - what happens?
If it goes in OK, try the rest.
My System SpecsSystem Spec
05 Apr 2015   #7
Ben J

Win 7 Ultimate x64
 
 

Updates were successful. Thank you!!!
My System SpecsSystem Spec
06 Apr 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great!

Good luck.
My System SpecsSystem Spec
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 Frequent BSOD, Update error 800B0100 & 80073712




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