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Windows 7: windows 7 updates not working

29 Mar 2015   #1
rclifton

Windows 7 Home Premium 64 bit
 
 
windows 7 updates not working

Having increasing problems with Windows update, ran check sur with the following results
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-03-08 14:31

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum

Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4

Summary:
Seconds executed: 1974
Found 4 errors
CSI Manifest Missing Total count: 3
CBS MUM Missing Total count: 1

Unavailable repair files:
winsxs\manifests\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest
winsxs\manifests\amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest
winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest
servicing\packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.cat



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-03-14 12:21

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum

Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4

Summary:
Seconds executed: 2146
Found 4 errors
CSI Manifest Missing Total count: 3
CBS MUM Missing Total count: 1

Unavailable repair files:
winsxs\manifests\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest
winsxs\manifests\amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest
winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest
servicing\packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.cat



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-03-28 13:48

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum

Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-03-28 18:58

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum

Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4

Summary:
Seconds executed: 1667
Found 4 errors
CSI Manifest Missing Total count: 3
CBS MUM Missing Total count: 1

Unavailable repair files:
winsxs\manifests\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest
winsxs\manifests\amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest
winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest
servicing\packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.cat

Any help gratefully received


My System SpecsSystem Spec
.
30 Mar 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I'll post a fix protocol when I can clear the backlog!
My System SpecsSystem Spec
30 Mar 2015   #3
rclifton

Windows 7 Home Premium 64 bit
 
 

Thanks, I've tried everything I can, appreciate the help.

The last time I ran the update readiness tool I also had cryptographic services not registered, I thought I had cured that with a re-install of net.framework but it has re-appeared.The only change I have made is trying to uninstall KB2949927, which reading lots of articles seems to be the source of many problems, however it would not completely uninstall.

Richard
My System SpecsSystem Spec
.

01 Apr 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - rclaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder rclaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
02 Apr 2015   #5
rclifton

Windows 7 Home Premium 64 bit
 
 

Job done, all updates successfully installed, should have come here sooner, great job, thanks .

Richard.

Logs below
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-04-02 09:08

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum
(fix) CBS MUM Missing CBS File Replaced Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(fix) CSI Manifest Missing CSI File Replaced File: wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655
(fix) CSI Manifest Missing CSI File Replaced File: amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4
(fix) CSI Manifest Missing CSI File Replaced File: amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Payload File Missing 0x00000000 apisetschema.dll wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(f) CSI Store Directory Missing 0x00000002 winsxs\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641\ wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(fix) CSI Store Directory Missing CSI Store Directory Created C:\Windows\winsxs\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641\
(fix) CSI Payload File Missing CSI File Replaced File: apisetschema.dll From: C:\Windows\winsxs\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22653_none_15129dc77d70fbce\apisetschema.dll

Summary:
Seconds executed: 2190
Found 6 errors
Fixed 6 errors
CSI Manifest Missing Total count: 3
Fixed: CSI Manifest Missing. Total count: 3
CSI Payload File Missing Total count: 1
Fixed: CSI Payload File Missing. Total count: 1
CBS MUM Missing Total count: 1
Fixed: CBS MUM Missing. Total count: 1
Fixed: CBS Paired File. Total count: 1
CSI Store Directory Missing Total count: 1
Fixed: CSI Store Directory Missing. Total count: 1

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-04-02 09:08

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum
(fix) CBS MUM Missing CBS File Replaced Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(fix) CSI Manifest Missing CSI File Replaced File: wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655
(fix) CSI Manifest Missing CSI File Replaced File: amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4
(fix) CSI Manifest Missing CSI File Replaced File: amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Payload File Missing 0x00000000 apisetschema.dll wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(f) CSI Store Directory Missing 0x00000002 winsxs\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641\ wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(fix) CSI Store Directory Missing CSI Store Directory Created C:\Windows\winsxs\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641\
(fix) CSI Payload File Missing CSI File Replaced File: apisetschema.dll From: C:\Windows\winsxs\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22653_none_15129dc77d70fbce\apisetschema.dll

Summary:
Seconds executed: 2190
Found 6 errors
Fixed 6 errors
CSI Manifest Missing Total count: 3
Fixed: CSI Manifest Missing. Total count: 3
CSI Payload File Missing Total count: 1
Fixed: CSI Payload File Missing. Total count: 1
CBS MUM Missing Total count: 1
Fixed: CBS MUM Missing. Total count: 1
Fixed: CBS Paired File. Total count: 1
CSI Store Directory Missing Total count: 1
Fixed: CSI Store Directory Missing. Total count: 1
My System SpecsSystem Spec
02 Apr 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great!

Good luck.
My System SpecsSystem Spec
Reply

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