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Windows 7: Cannot upgrade IE 8 to IE 11

29 Mar 2015   #1
bmaliken

WIndows 7 Professional
 
 
Cannot upgrade IE 8 to IE 11

Some updates we not installed...
Error(s) found:
Code 5
Code 9C59

Ran Microsoft Genuine Advantage Diagnostic Tool...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-P4P6B-BCVDQ-6VP3C
Windows Product Key Hash: RcnLfFK37P0qL3fbciWe1/yxTjs=
Windows Product ID: 00371-OEM-9314227-49262
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {CFAE00CD-1D2C-4342-B9AF-2C45E2E15C1F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150202-1526
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002



HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAQABAAAAAQABAAEAHKKYMzpbcu6sJc5whHfuFn63GIuWYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl




Cleaned up all Temp files...

Ran sfc scannow. C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

Reset Windows updates.
Ran the update readiness tool and then update to SP-1


Same error

Now what?




Attached Files
File Type: docx Some updates we not installed.docx (15.4 KB, 1 views)
My System SpecsSystem Spec
.
30 Mar 2015   #2
VistaUltimate

Windows 7 Ultimate SP1 64 bit
 
 

Have you tried download IE 11 from Download Center?
If you did,try installing.
If it can't install,Windows Update will recognize it after some time of failure to install IE 11 and will try to install IE 9 and IE 10.
After installing one of the older versions,you'll have IE 11 available as an optional or recommended update.Then it may be able to install IE 11 well.
My System SpecsSystem Spec
01 Apr 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
.

Reply

 Cannot upgrade IE 8 to IE 11




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