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Windows 7: Windows OEM Activation Failed Error 0xC004E003

31 Mar 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It looks to me as if you've reinstalled using retail media, rather than the Manufacturer's Recovery media - this means that you MUST use the Key from the COA sticker for activation.

You'll have to either reformat and reinstall using the proper Dell Recovery media, or see if you can beg a new Key from Microsoft.

If you want to try the latter....

Attempt Telephone Activation, and speak to an operator - they will tell you that your current Key is blocked (they should then ask for confirmation of your Product Key). Explain to them your problem, that you need to change the Key to the one on your sticker, but that the sticker is unreadable (could they please supply a replacement Key?). Hopefully they will ask for documentary proof of the sticker, in the form of an email with a picture of the affected sticker - and you can proceed from there.
Sometimes it takes two or three calls before you get an operator who actually knows and uses this procedure - but I know that it can and does happen.


My System SpecsSystem Spec
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31 Mar 2015   #12
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Noel.

KBCFC posted he can't contact Microsoft using the phone activation method. Post #1

I'm not understanding this.

-----------------------------

KBCFC just so you know, Noel is the expert on such matters. That is why at times in a thread I will ask Noel questions.
My System SpecsSystem Spec
31 Mar 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Use the local number from this list...
https://www.microsoft.com/licensing/...n-centers.aspx
My System SpecsSystem Spec
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 Windows OEM Activation Failed Error 0xC004E003




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