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Windows 7: Windows OEM Activation Failed Error 0xC004E003

30 Mar 2015   #1
KBCFC

Windows 7 Home Premium 64 Bit
 
 
Windows OEM Activation Failed Error 0xC004E003

My harddrive recently failed on my laptop which is a Dell, I've purchased a new harddrive and installed windows, unfortunately the sticker containing the key has faded to the point where it's unreadable, however I did manage to get a copy of the key. On trying to activate the key it says it's failed and gives the error code mentioned in the title. The SLUI 4 does not bring up a phone prompt and I've tried the stop service and rename tokens to .bar to no avail.

This is my MGADiag report
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {885A04DA-04B4-4BF6-90B0-BE90314AC8F9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{885A04DA-04B4-4BF6-90B0-BE90314AC8F9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-905030066-428228091-1103262638</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron N5110</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="6"/><Date>20110930000000.000000+000</Date></BIOS><HWID>08EA0400018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-2057-7601.0000-0892015
Installation ID: 019325038813897731968701736716579861388112381721896431
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Initial grace period
Time remaining: 42960 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 30/03/2015 23:18:22

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAAAAgABAAIAAAABAAAABAABAAEA6GH6+QaGKK2eZ5zGCqe8xBjeYBwcCjJ2LnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL		WN09
  FACP			DELL		WN09
  HPET			DELL		WN09
  MCFG			DELL		WN09
  SSDT			TrmRef		PtidDevc
  SLIC			DELL  		WN09   
  SSDT			TrmRef		PtidDevc
  SSDT			TrmRef		PtidDevc
  SSDT			TrmRef		PtidDevc
  SSDT			TrmRef		PtidDevc
  OSFR			DELL  		M08



My System SpecsSystem Spec
.
30 Mar 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Have you tried just going to the Start Orb and typing in just (SLUI) and tick on (slui.exe)

Then tick on (Learn more online benefits of genuine Windows) then go down the page and you will see (Validate Now)

From your log:

Quote:
License Status: Initial grace period Time remaining: 42960 minute(s) (29 day(s))
My System SpecsSystem Spec
30 Mar 2015   #3
KBCFC

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Have you tried just going to the Start Orb and typing in just (SLUI) and tick on (slui.exe)

Then tick on (Learn more online benefits of genuine Windows) then go down the page and you will see (Validate Now)

From your log:

Quote:
License Status: Initial grace period Time remaining: 42960 minute(s) (29 day(s))
If I go on slui I get the window saying your product key is invalid for activation, buy a new product key, try a different product key or contact microsoft, clicking try a different product key and entering it again gives me the error in the thread title.
My System SpecsSystem Spec
.

30 Mar 2015   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

So I'm sure of what you mean.
You tried exactly as I posted and it didn't work.
Is that correct?


Where did you get the key you are trying to get to work??

Because your system is a
Windows License Type: OEM SLP key you will need the key that came with that computer or you will have to buy a proper COA key.
My System SpecsSystem Spec
30 Mar 2015   #5
KBCFC

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
So I'm sure of what you mean.
You tried exactly as I posted and it didn't work.
Is that correct?


Where did you get the key you are trying to get to work??
Well I didnt get the options you said. Its copied down from the faded sticker on the underside of the laptop.
My System SpecsSystem Spec
30 Mar 2015   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Some time with a magnifying glass and a flash light at a angle you can see the numbers and letters on the faded sticker.
My System SpecsSystem Spec
30 Mar 2015   #7
KBCFC

Windows 7 Home Premium 64 Bit
 
 

Unfortunately the letters on the sticker have come off like a fake tattoo and are not distinguishable under any light. Im sure the key I have is correct.
My System SpecsSystem Spec
30 Mar 2015   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If you can't see the key how do you know it is correct?
Their zero error allowed.
It must be the key from that computer or one you bought Retail or OEM Bilders.

I will ask one more time; where did you get the key you are trying to use??
My System SpecsSystem Spec
30 Mar 2015   #9
KBCFC

Windows 7 Home Premium 64 Bit
 
 

I used hirens bootcd and produkey after the harddrive had failed.
My System SpecsSystem Spec
30 Mar 2015   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Hirens probably gave you the Dell factory install number not the Microsoft COA key.

Let me see if I can explain this.

When you buy a store bought computer like a Dell with Windows 7 installed there are two numbers.
SLP which is used by Dell and the OEM which is use to activate Windows 7.
This done this way so when the computer is first booted it activates all by itself using OEM and SLP keys in combination.

Key finders find the Dell SLP key but do not find the OEM Microsoft key that you need now to activate Windows 7.

Your log shows that your install of Windows 7 is this.

Quote:
Windows License Type: OEM SLP
My System SpecsSystem Spec
Reply

 Windows OEM Activation Failed Error 0xC004E003




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