Windows Update KB3033929 fails with code 80070490

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  1. Posts : 8
    Win8.1 x64
       #1

    Windows Update KB3033929 fails with code 80070490


    Hello,

    I have a problem on one of my Win7 x64 PCs.

    The Windows Update KB3033929 fails with code 80070490 because of missing components of KB2949927 (see attached CheckSUR.zip).

    I would need the KB2949927 files to put it into c:\windows\temp\CheckSUR\.....

    Thanks!
    Windows Update KB3033929 fails with code 80070490 Attached Files
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    You have major registry corruption.
    Code:
    Seconds executed: 9701
     Found 126 errors
      CBS Watchlist Package Missing Total count: 59
      CBS Watchlist Component Missing Total count: 67
    These errors all relate to update KB2949927.

    I would suggest attempting to uninstall the update from the Installed Updates listing, as a first step
      My Computer


  3. Posts : 8
    Win8.1 x64
    Thread Starter
       #3

    sorry, the Update KB2949927 doesn't appear in the Update list in Programs and Features, so I can't select it for removal.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    I had a feeling that may be the case.

    I'm very wary about dealing with this type of error - especially in the quantities you have - so I'm going to call for assistance.

    Don't run away, but it may take a day or two to get someone to come here.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    I've talked to my Guru about these errors, and it seems that my first instinct (to delete them en masse) was correct.

    I'll work up a registry file that should do the job, and post it later.
      My Computer


  6. Posts : 8
    Win8.1 x64
    Thread Starter
       #6

    Hello Noel,

    have you already generated the registry file?

    Thanks in advance?
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Ooops! - sorry about that!
    I'll get to it this evening. (it's on my ToDo list)
      My Computer


  8. Posts : 8
    Win8.1 x64
    Thread Starter
       #8

    It seems you have a long, long ToDo List

    Do you think there will be a solution? Otherwise I would reinstall that PC then...
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    Yikes!!
    I've been learning a lot about this type of error in the meantime :)
    Just in case things have changed, can you please run CheckSUR again, and post the new log?

    I promise, I WILL get to it this evening!
      My Computer


  10. Posts : 8
    Win8.1 x64
    Thread Starter
       #10

    Ok, fine.

    Attached the new file (but nothing really has changed).

    Thanks!
    Windows Update KB3033929 fails with code 80070490 Attached Files
      My Computer


 
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