Missing 8 CSI Payload Files, Cant update windows

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  1. Excalibird
    Posts : 7
    Windows 7 Ultimate x54
    Thread Starter
       New #11

    i have attempted the update, and it installs smoothly, up until the computer restarts, it aborts the installation and reverts back.

    thank you for the help so far, it is much appreciated.
    EDIT: also, i have an option to download a new update, one containing a malicious software removal tool. i havent decided to download it, because it might have to do with the files you sent me? for now its on hold until you say other wise.
      My Computer
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #12

    The MSRT should run fine - and not create any problems unless it actually finds something amiss.
    Go for it
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #13

    Hmmm - please post the new CBS folder, and the C:\Windows\windowsupdate.log - I'd like to try and work out why the update is failing.
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  6. Excalibird
    Posts : 7
    Windows 7 Ultimate x54
    Thread Starter
       New #14

    here are the logs Attachment 356335 WindowsUpdate.log
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