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Windows 7: Windows 7 Pro update error codes: 80073712, 8024200D, 80070490.

16 Apr 2015   #1
jdawg100

Windows 7 Professional
 
 
Windows 7 Pro update error codes: 80073712, 8024200D, 80070490.

Hi, 3 updates will not install no matter what I do. Have run SURT and Windows Update Diagnostic. I have attached screenshots of the error codes and update history. I have also attached the CheckSUR.log and CheckSur.persist.log files from the CBS file. The whole CBS file is too large to upload. Help would be very appreciated.




Attached Thumbnails
Windows 7 Pro update error codes: 80073712, 8024200D, 80070490.-update-history.png  
Attached Images
Windows 7 Pro update error codes: 80073712, 8024200D, 80070490.-error-codes.png 
Attached Files
File Type: log CheckSUR.log (9.6 KB, 1 views)
File Type: log CheckSUR.persist.log (28.8 KB, 1 views)
My System SpecsSystem Spec
.
16 Apr 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've seen a lot worse

Here's the problem-list from CheckSUR...
Code:
Unavailable repair files:
 winsxs\manifests\x86_microsoft-windows-authentication-authui_31bf3856ad364e35_6.1.7601.22843_none_0e6300c36ce0e937.manifest
 winsxs\manifests\x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.22843_en-us_8dec1b1b1482822e.manifest
 winsxs\manifests\amd64_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.22843_en-us_ea0ab69eccdff364.manifest
 winsxs\manifests\amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.18637_none_618dcfbeca31e3f1.manifest
 winsxs\manifests\wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.18637_none_6be27a10fe92a5ec.manifest
 winsxs\manifests\wow64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.22843_none_6c5d47ae17bbf972.manifest
 winsxs\manifests\amd64_microsoft-windows-installer-handler_31bf3856ad364e35_6.1.7601.22843_none_3d68a84c7ba605fb.manifest
 winsxs\manifests\x86_microsoft-windows-installer-handler_31bf3856ad364e35_6.1.7601.22843_none_e14a0cc8c34894c5.manifest
 winsxs\manifests\amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.1.7601.22843_none_62089d5be35b3777.manifest
 winsxs\manifests\amd64_microsoft-windows-authentication-authui_31bf3856ad364e35_6.1.7601.22843_none_6a819c47253e5a6d.manifest
 winsxs\manifests\amd64_microsoft-windows-lua_31bf3856ad364e35_6.1.7601.22843_none_04d87c628ca1e3ee.manifest
 servicing\packages\Package_40_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_40_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_41_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_41_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_42_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_42_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_78_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_78_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_79_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_79_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_80_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_80_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_81_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_81_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3008627_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3008627_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
I'll post a fix protocol later - it shouldn't be a problem, since all errors appear to be from the same update.
My System SpecsSystem Spec
16 Apr 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - jg1aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder jg1aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

16 Apr 2015   #4
jdawg100

Windows 7 Professional
 
 

Thanks, did what you said here are the updated log files.


Attached Files
File Type: log CheckSUR.log (10.0 KB, 2 views)
File Type: log CheckSUR.persist.log (38.8 KB, 0 views)
My System SpecsSystem Spec
16 Apr 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Lookin' good!
Code:
Summary:
Seconds executed: 116
 Found 20 errors
 Fixed 20 errors
  CSI Manifest All Zeros Total count: 11
  Fixed: CSI Manifest All Zeros.  Total count: 11
  CBS MUM Corrupt Total count: 9
  Fixed: CBS MUM Corrupt.  Total count: 9
  Fixed: CBS Paired File.  Total count: 9
Go to Windows Update, and run a Check for Updates - attempt to install ONLY the oldest update found. What happens?
If it goes in OK, try the rest.
If not, then post the error code/message, and post the new CBS.log file.
My System SpecsSystem Spec
16 Apr 2015   #6
jdawg100

Windows 7 Professional
 
 

Hi, I tried the the oldest important update, but no luck. Got code 8024200D. The CBS.log is around 108MB, what is the best way to send it to you?


Attached Images
Windows 7 Pro update error codes: 80073712, 8024200D, 80070490.-second-error-code.png 
My System SpecsSystem Spec
16 Apr 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's OK - you probably only need to install that update from the standalone installer.
What's the KB number of the one that failed?
My System SpecsSystem Spec
16 Apr 2015   #8
jdawg100

Windows 7 Professional
 
 

Update for Windows 7 for x64-based Systems (KB2808679)

Installation date: ‎16/‎04/‎2015 21:17

Installation status: Failed

Error details: Code 8024200D
My System SpecsSystem Spec
17 Apr 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

My System SpecsSystem Spec
Reply

 Windows 7 Pro update error codes: 80073712, 8024200D, 80070490.




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