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Windows 7: Update Error Code 80073712

18 Apr 2015   #11
dmitriy1980

Windows 7 Home Premium 64bit
 
 

I was able to copy the files you provided and here's the latest CBS.log file (https://dl.dropboxusercontent.com/u/1454798/CBS3.zip). I was able to go back to Windows Updates and install 3 available updates successfully.


My System SpecsSystem Spec
.
19 Apr 2015   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - we still have a lot of work to do, though.

For some reason, the SFC scan seems to have been incomplete, but the indications are that all the errors from the earlier report are still present., so we'll have to replace those as well.
Here's the first batch - there may be another couple to come, yet depending on what else shows up in a full SFC scan.


I've uploaded a file - gtyac.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\gtyac
hit the enter key - if you get a 'Not Found' error try
DIR D:\gtyac
or
DIR E:\gtyac



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\gtyac <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
19 Apr 2015   #13
dmitriy1980

Windows 7 Home Premium 64bit
 
 

Did you mean dtyac.zip as that's the only one I found? Here's the latest file (https://dl.dropboxusercontent.com/u/1454798/CBS4.zip) CBS.log is definitely smaller than before. Seems it's working. Thanks.
My System SpecsSystem Spec
.

19 Apr 2015   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry yes. Dyslexia strikes again!
Cant review the results until tomorrow.
My System SpecsSystem Spec
20 Apr 2015   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Good - that's brought the number down to more manageable proportions!
Code:
 Line 6984: 2015-04-19 08:39:00, Info                  CSI    000003b7 [SR] Repairing 31 (0x000000000000001f) components
 Line 6985: 2015-04-19 08:39:00, Info                  CSI    000003b8 [SR] Beginning Verify and Repair transaction
 Line 6988: 2015-04-19 08:39:00, Info                  CSI    000003ba [SR] Cannot repair member file [l:24{12}]"inetres.admx" of Microsoft-Windows-InetRes-Adm, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 6991: 2015-04-19 08:39:00, Info                  CSI    000003bc [SR] Cannot repair member file [l:22{11}]"journal.dll" of Microsoft-Windows-TabletPC-Platform-COMRuntime, Version = 6.1.7601.18493, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 6995: 2015-04-19 08:39:00, Info                  CSI    000003be [SR] Cannot repair member file [l:20{10}]"mfc80u.dll" of Microsoft.VC80.MFC, Version = 8.0.50727.5592, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 6998: 2015-04-19 08:39:00, Info                  CSI    000003c0 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBMR284.DLL" of prnca00d.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7001: 2015-04-19 08:39:00, Info                  CSI    000003c2 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBMR284.DLL" of prnca00b.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7004: 2015-04-19 08:39:00, Info                  CSI    000003c4 [SR] Cannot repair member file [l:36{18}]"Amd64\hpd7500t.dll" of prnhp004.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7007: 2015-04-19 08:39:00, Info                  CSI    000003c6 [SR] Cannot repair member file [l:32{16}]"Amd64\CNBUI3.DLL" of prnca00x.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7010: 2015-04-19 08:39:01, Info                  CSI    000003c8 [SR] Cannot repair member file [l:36{18}]"Amd64\EP0LGR00.DLL" of prnep00l.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7013: 2015-04-19 08:39:01, Info                  CSI    000003ca [SR] Cannot repair member file [l:36{18}]"Amd64\HPZLSWN7.DLL" of prnhp002.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7016: 2015-04-19 08:39:01, Info                  CSI    000003cc [SR] Cannot repair member file [l:36{18}]"Amd64\HPZ3Awn7.DLL" of prnhp002.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7019: 2015-04-19 08:39:01, Info                  CSI    000003ce [SR] Cannot repair member file [l:36{18}]"Amd64\EP0NREUJ.DLL" of prnep00a.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7022: 2015-04-19 08:39:01, Info                  CSI    000003d0 [SR] Cannot repair member file [l:36{18}]"Amd64\EP0NRE8D.DLL" of prnep00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7025: 2015-04-19 08:39:01, Info                  CSI    000003d2 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2600.TBL" of prnca00f.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7028: 2015-04-19 08:39:01, Info                  CSI    000003d4 [SR] Cannot repair member file [l:36{18}]"Amd64\hpf3rw73.dll" of prnhp005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7032: 2015-04-19 08:39:02, Info                  CSI    000003d6 [SR] Cannot repair member file [l:46{23}]"System.ServiceModel.dll" of System.ServiceModel.Ref, Version = 6.1.7601.18532, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b77a5c561934e089}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7035: 2015-04-19 08:39:02, Info                  CSI    000003d8 [SR] Cannot repair member file [l:20{10}]"gptext.dll" of Microsoft-Windows-GroupPolicy-Gptext, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7038: 2015-04-19 08:39:02, Info                  CSI    000003da [SR] Cannot repair member file [l:20{10}]"gpedit.dll" of Microsoft-Windows-GroupPolicy-Admin-Gpedit, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7041: 2015-04-19 08:39:02, Info                  CSI    000003dc [SR] Cannot repair member file [l:22{11}]"imgutil.dll" of Microsoft-Windows-IE-ImageSupport, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7044: 2015-04-19 08:39:02, Info                  CSI    000003de [SR] Cannot repair member file [l:16{8}]"sapi.dll" of Microsoft-Windows-SpeechCommon, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7047: 2015-04-19 08:39:02, Info                  CSI    000003e0 [SR] Cannot repair member file [l:22{11}]"themeui.dll" of Microsoft-Windows-themeui, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7050: 2015-04-19 08:39:02, Info                  CSI    000003e2 [SR] Cannot repair member file [l:22{11}]"mstscax.dll" of Microsoft-Windows-TerminalServices-ClientActiveXCore, Version = 7.2.7601.18585, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7053: 2015-04-19 08:39:02, Info                  CSI    000003e4 [SR] Cannot repair member file [l:16{8}]"boot.sdi" of Microsoft-Windows-WinRE-RecoveryTools, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7056: 2015-04-19 08:39:02, Info                  CSI    000003e6 [SR] Cannot repair member file [l:24{12}]"wpdshext.dll" of Microsoft-Windows-WPD-ShellExtension, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7059: 2015-04-19 08:39:02, Info                  CSI    000003e8 [SR] Cannot repair member file [l:24{12}]"WMVENCOD.DLL" of Microsoft-Windows-WMVENCOD, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7063: 2015-04-19 08:39:02, Info                  CSI    000003ea [SR] Cannot repair member file [l:22{11}]"mfc90ud.dll" of Microsoft.VC90.DebugMFC, Version = 9.0.21022.8, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7066: 2015-04-19 08:39:02, Info                  CSI    000003ec [SR] Cannot repair member file [l:14{7}]"vbc.exe" of NetFx35Linq-VB_Compiler_Orcas, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
I'll post another fix protocol later.
My System SpecsSystem Spec
20 Apr 2015   #16
dmitriy1980

Windows 7 Home Premium 64bit
 
 

How do you parse the file to get this info? I don't think you're going line-by-line manually?
My System SpecsSystem Spec
20 Apr 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Notepad++ works for me Notepad++ Home
My System SpecsSystem Spec
20 Apr 2015   #18
dmitriy1980

Windows 7 Home Premium 64bit
 
 

Do you use certain plugin? Do you utilize a specific RegEx in the search field for parsing? Any advice?
My System SpecsSystem Spec
20 Apr 2015   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Nope - I can't do regex, so rely on a few key phrases that I've learned, and cherry-pick

The most common phrases are
[sr]
cannot replace
could not
, error (note the comma-space!)
... and whatever error-code (or phrase) I'm looking for
My System SpecsSystem Spec
20 Apr 2015   #20
dmitriy1980

Windows 7 Home Premium 64bit
 
 

I understand it and I did the same thing, but how do you put in the following format? Do you just search for those occurrences and when you find a hit, you just copy/paste the line into a new file? Or you were automate that somehow?

Code:
Line 6984: 2015-04-19 08:39:00, Info                  CSI    000003b7  [SR] Repairing 31 (0x000000000000001f) components
Line 6985: 2015-04-19  08:39:00, Info                  CSI    000003b8 [SR] Beginning Verify  and Repair transaction
Line 6988: 2015-04-19 08:39:00, Info                   CSI    000003ba [SR] Cannot repair member file  [l:24{12}]"inetres.admx" of Microsoft-Windows-InetRes-Adm, Version =  9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral,  VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type  neutral, TypeName neutral, PublicKey neutral in the store, hash  mismatch
My System SpecsSystem Spec
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