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Windows 7: Update Error Code 80073712

05 May 2015   #51
dmitriy1980

Windows 7 Home Premium 64bit
 
 

After I run CHKDSK, you want me to send Event Viewer logs again?


My System SpecsSystem Spec
.
06 May 2015   #52
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yes please.
My System SpecsSystem Spec
06 May 2015   #53
dmitriy1980

Windows 7 Home Premium 64bit
 
 

Attached. I guess you're interested in the following portion:



Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
299520 file records processed. File verification completed.
754 large file records processed. 0 bad file records processed. 0 EA records processed. 77 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
366788 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
299520 file SDs/SIDs processed. Cleaning up 2120 unused index entries from index $SII of file 0x9.
Cleaning up 2120 unused index entries from index $SDH of file 0x9.
Cleaning up 2120 unused security descriptors.
CHKDSK is compacting the security descriptor stream
33635 data files processed. CHKDSK is verifying Usn Journal...
35775056 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
299504 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
12031740 free clusters processed. Free space verification is complete.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

104857253 KB total disk space.
56206068 KB in 191237 files.
119428 KB in 33638 indexes.
28 KB in bad sectors.
404769 KB in use by the system.
65536 KB occupied by the log file.
48126960 KB available on disk.

4096 bytes in each allocation unit.
26214313 total allocation units on disk.
12031740 allocation units available on disk.

Internal Info:
00 92 04 00 75 6e 03 00 cc 1f 06 00 00 00 00 00 ....un..........
13 05 00 00 4d 00 00 00 00 00 00 00 00 00 00 00 ....M...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.


Attached Files
File Type: zip Event Viewer.zip (249.6 KB, 1 views)
My System SpecsSystem Spec
.

07 May 2015   #54
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You have 7 bad sectors - your hard drive may be on its last legs

I'll review the detail later, when I have time.
My System SpecsSystem Spec
09 May 2015   #55
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Norton appears to be attempting and failing to load one of its drivers...
Quote:
Log Name: System
Source: Service Control Manager
Date: 06/05/2015 12:26:13
Event ID: 7026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DmitriyDiana-HP
Description:
The following boot-start or system-start driver(s) failed to load:
ccSet_MCLIENT
There are also some problems with Virtualization technologies, which I frankly don't understand
Other than that, there's not a lot in the logs.

You should back up your data and consider replacing the hard drive.
My System SpecsSystem Spec
09 May 2015   #56
dmitriy1980

Windows 7 Home Premium 64bit
 
 

I uninstalled Norton some time ago
My System SpecsSystem Spec
10 May 2015   #57
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Did you also run the Norton Removal Tool?

Download the Norton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home

Close all other programs, then run the tool. When it's complete, reboot the machine whether it asks for it or not.

After the reboot, open an Elevated Command Prompt, and run the following command

NETSH WINSOCK RESET

You'll be advised to reboot - do so.
then post another MGADiag report.
My System SpecsSystem Spec
10 May 2015   #58
dmitriy1980

Windows 7 Home Premium 64bit
 
 

Yes, I always run Norton Removal Tool. Anyway, I just ran Norton Removal Tool restarted and ccSet_MCLIENT is still present. Intead of removing it, I disabled it with Autoruns. Secondly, I ran NETSH utility and restarted. Not sure what MGADiag is as I haven't ran it before, but I did run CheckSUR utility. Here's the latest log: https://dl.dropboxusercontent.com/u/1454798/CBS10.zip
My System SpecsSystem Spec
10 May 2015   #59
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry about the request for MGADiag - comes of dual-purposing a standard spiel

CheckSUR is clear.
My System SpecsSystem Spec
10 May 2015   #60
dmitriy1980

Windows 7 Home Premium 64bit
 
 

I guess I'm paying attention? What's next?
My System SpecsSystem Spec
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