Windows 7 SP1 Error 800736B3

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  1. Posts : 5
    Win 7 Professional 32 bit
       #1

    Windows 7 SP1 Error 800736B3


    Hello,

    I've been pulling my hair out trying to install SP1 for win7 for some time and have had no luck or useful support from Microsoft on the issue.

    I've run the CheckSUR multiple times. I've posted the log below.
    I've run the sfc program and when it finishes is says "Windows Resource Protection did not find any integrity violations." I've posted the CBS log below.
    I've uninstalled AVG and tried to run the update, same error.
    I've run all the fixes that could be connected to the error. No Help.
    I've downloaded the SP1 package as a standalone installation, same error.
    I've tried to run a repair installation from the Win 7 disk, no improvement.

    So here I am asking if anyone has an answer for me. I have some software that will only run with SP1 installed so I need to figure this out and I would rather not do a fresh install if possible.

    Thanks in advance for any help you can provide!
    Windows 7 SP1 Error 800736B3 Attached Files
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    Press the Windows Flag key and the Pause key and post a picture using this tutorial by Brink:

    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  3. Posts : 5
    Win 7 Professional 32 bit
    Thread Starter
       #3

    Clipped Screenshot.
    Attached Thumbnails Attached Thumbnails Windows 7 SP1 Error 800736B3-capture.png  
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    Thanks for following instructions. So far I don't see anything but I'm not a expert but I do know one.

    **Have you run and received all Windows Updates except SP-1??

    ***Are you using any registry clenaing tools?***
    ***Are you using any IOBits products?**

    Do this tutorial by Brink and let us know if their are any problems.
    SFC /SCANNOW Command - System File Checker

    Do this tutorial by Brink and post the results here.
    If I don't see anything I will hunt down some help.

    Windows Genuine and Activation Issue Posting Instructions

    ***
    By chance would this be a Upgrade to Windows 7 Pro??***
    Last edited by Layback Bear; 17 Apr 2015 at 19:15. Reason: added another question
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Here's the error sequence from the CBS background (SFC and CheckSUR are clear)
    Code:
    2015-04-17 05:16:16, Info                  CBS    Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~x86~~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
    2015-04-17 05:16:16, Info                  CBS    Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~x86~~6.1.7601.17514, Update: IIS-HttpErrors, current: Absent, pending: Default, start: Absent, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
    2015-04-17 05:16:16, Error                 CSI    00000011@2015/4/17:12:16:16.148 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_core.cpp(616): Error STATUS_SXS_ASSEMBLY_NOT_FOUND originated in function CCSDirect::GetDeploymentClosureStatus expression: (null)
    [gle=0x80004005]
    2015-04-17 05:16:17, Error                 CSI    00000012 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_NOT_FOUND) #695646# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::GetDeploymentInformation(flags = 0, class = ICSIINVENTORY_GET_DEPLOYMENT_INFORMATION_CLASS_CLOSURE (1), information = {dwFlags=00000000})
    [gle=0x800736b3]
    2015-04-17 05:16:17, Info                  CBS    Failed to call GetDeploymentInformation on deployment: x86_microsoft-windows-w..essmodel-deployment_31bf3856ad364e35_6.1.7601.17514_none_c2791dfd801ab969 [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to get component state. [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to get current state of the deployment [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to get Transaction State for package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~x86~~6.1.7601.17514, update: IIS-HttpRedirect [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to get current state. [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to populate updates for package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~x86~~6.1.7601.17514 [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to add child package to the strategy [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to add child package to the strategy [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to add child package to the strategy [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to add child package to the strategy [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to add child package to the strategy [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to add package: Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17514 [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to prepare starting packages [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    I think this means that the installer is corrupt.
    However, you say that you are getting the same error attempting to install from the standalone update?
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #6

    Speaking of a Expert. Good day Noel. Thanks for dropping by.

    Would a Repair Install repair such a problem?
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Sure. If the media are available. :)
      My Computer


  8. Posts : 5
    Win 7 Professional 32 bit
    Thread Starter
       #8

    Thanks for all of the replies.

    I have tried to run a repair installation from the Win 7 disk to fix any errors but that is also unsuccessful. I'll try again and post the error message I get when I do that.
      My Computer


  9. Posts : 5
    Win 7 Professional 32 bit
    Thread Starter
       #9

    NoelDP said:
    Here's the error sequence from the CBS background (SFC and CheckSUR are clear)
    Code:
    2015-04-17 05:16:16, Info                  CBS    Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~x86~~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
    2015-04-17 05:16:16, Info                  CBS    Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~x86~~6.1.7601.17514, Update: IIS-HttpErrors, current: Absent, pending: Default, start: Absent, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
    2015-04-17 05:16:16, Error                 CSI    00000011@2015/4/17:12:16:16.148 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_core.cpp(616): Error STATUS_SXS_ASSEMBLY_NOT_FOUND originated in function CCSDirect::GetDeploymentClosureStatus expression: (null)
    [gle=0x80004005]
    2015-04-17 05:16:17, Error                 CSI    00000012 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_NOT_FOUND) #695646# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::GetDeploymentInformation(flags = 0, class = ICSIINVENTORY_GET_DEPLOYMENT_INFORMATION_CLASS_CLOSURE (1), information = {dwFlags=00000000})
    [gle=0x800736b3]
    2015-04-17 05:16:17, Info                  CBS    Failed to call GetDeploymentInformation on deployment: x86_microsoft-windows-w..essmodel-deployment_31bf3856ad364e35_6.1.7601.17514_none_c2791dfd801ab969 [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to get component state. [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to get current state of the deployment [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to get Transaction State for package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~x86~~6.1.7601.17514, update: IIS-HttpRedirect [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to get current state. [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to populate updates for package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~x86~~6.1.7601.17514 [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to add child package to the strategy [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to add child package to the strategy [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to add child package to the strategy [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to add child package to the strategy [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to add child package to the strategy [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to add package: Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17514 [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Info                  CBS    Failed to prepare starting packages [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    2015-04-17 05:16:17, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    I think this means that the installer is corrupt.
    However, you say that you are getting the same error attempting to install from the standalone update?
    Yes. No luck from standalone download. If I try to update through Windows Update, it won't finish downloading the update. It has installed all of the updates since SP1 with no issues. The last updates were installed on 4/15/15. SP1 install just keeps failing.

    I tried a repair install again and no success. It doesn't provide an error code to show or reference, it just states that the installation failed.
    Attached Thumbnails Attached Thumbnails Windows 7 SP1 Error 800736B3-capture2.png  
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #10

    Read this tutorial by Brink and make sure you did the Repair Install exactly like the tutorial states.

    Repair Install


    Do you have a proper COA key. Their should be a Microsoft key sticker on the computer with the Key.


    Windows 7 SP1 Error 800736B3-coa-certificate-authenticity.gif
      My Computer


 
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