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Windows 7: Windows update fails with code 800B0100

18 Apr 2015   #1
John500

Win7 Pro 64 bit
 
 
Windows update fails with code 800B0100

Hello,

I have reninstalled windows 7 pro 64 bit and I'm in the process of updating when I get this error.

I was not able to upload the cab files, got an internal server errror, the file is 14 MB. Hope the logs files are enough.


My System SpecsSystem Spec
.
18 Apr 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ouch!
Here's the CheckSUR error list...
Code:
Summary:
Seconds executed: 1201
 Found 144 errors
  CSI Manifest All Zeros Total count: 76
  CBS MUM Corrupt Total count: 34
  CBS Catalog Corrupt Total count: 34
Unavailable repair files:
 winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.22743_none_046c22977b74e62c.manifest
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.22743_da-dk_057806ab3a9f231e.manifest
 winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.22743_none_cfeb95652ab9a380.manifest
 winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.18532_none_f5ef1e68c06b0983.manifest
 winsxs\manifests\x86_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.22743_none_a84d8713c31774f6.manifest
 winsxs\manifests\x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_98f63e7f1892a115.manifest
 winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.18532_none_a681522274d87bdf.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18532_da-dk_9c5ebf35abad104b.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22743_da-dk_4b5adbf3bb51a181.manifest
 winsxs\manifests\x86_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.18532_none_db9f3389dd561754.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.22743_none_424e32868e888704.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.18532_da-dk_62279955a1ab0e32.manifest
 winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.22743_none_df226106da119cd2.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.22743_none_7d253f50e280819d.manifest
 winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.18532_none_03ec5388625013f3.manifest
 winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.22743_none_29f7a0b6e8fbe8a4.manifest
 winsxs\manifests\amd64_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.18532_none_b259b569e8a367e7.manifest
 winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.18532_none_c7c878850b1cbe6b.manifest
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18532_da-dk_1c44c40d20f88fcf.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.22743_da-dk_e22ad211b22e9815.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.22743_none_5ec02bad339e1184.manifest
 winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.18532_none_72f0e00b6ca38779.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.18532_da-dk_f8f78f73988804c6.manifest
 winsxs\manifests\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.7601.18741_none_83836232ed608fc4.manifest
 winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18656_none_734407e72050545e.manifest
 winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.22743_none_daec3d651a56707a.manifest
 winsxs\manifests\x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.18741_none_98659dc7ff7b52c3.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.18532_none_591aefe874e1f3b5.manifest
 winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.22743_none_bff7ca5ab6261061.manifest
 winsxs\manifests\x86_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.18532_none_a7cdb804a9f2a2bd.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.18532_none_93f1fcb2c8d9ee4e.manifest
 winsxs\manifests\amd64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.18741_none_f484394bb7d8c3f9.manifest
 winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.22743_none_627c1e8360ed619d.manifest
 winsxs\manifests\x86_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.22743_none_c4d27627f6fcaaa3.manifest
 winsxs\manifests\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18656_da-dk_df36fcc2ef72f786.manifest
 winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18532_none_7948dbe54746ce4e.manifest
 winsxs\manifests\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18656_da-dk_3b559846a7d068bc.manifest
 winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.18532_none_e6b852c711131031.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.washosting_b03f5f7f11d50a3a_6.1.7601.22743_none_eb769f0f609f0962.manifest
 winsxs\manifests\amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.18619_none_2890675ec3a2ec11.manifest
 winsxs\manifests\wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.18619_none_32e511b0f803ae0c.manifest
 winsxs\manifests\x86_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.18532_none_c6617fc7de79418f.manifest
 winsxs\manifests\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.22863_da-dk_3bd1662dc0f8d599.manifest
 winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.22743_none_5c2422a9864a1ac8.manifest
 winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.22743_none_b0fbbb2324c351ba.manifest
 winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.18532_none_926d9ec39dfff67f.manifest
 winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.18532_none_d6c487bc9c7f7d12.manifest
 winsxs\manifests\x86_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.22743_none_d28a8613c1bc6855.manifest
 winsxs\manifests\wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18656_none_7d98b23954b11659.manifest
 winsxs\manifests\x86_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.22743_none_e33a2edf16c6243c.manifest
 winsxs\manifests\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.22863_da-dk_dfb2caaa089b6463.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.washosting_b03f5f7f11d50a3a_6.1.7601.18532_none_02435c7146f87613.manifest
 winsxs\manifests\amd64_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.22743_none_22ffea5aaffb84fe.manifest
 winsxs\manifests\x86_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.22743_none_c6e14ed6f79e13c8.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.22743_none_8add4f3cad403f4f.manifest
 winsxs\manifests\wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.22863_none_7e1480206dd98336.manifest
 winsxs\manifests\amd64_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.18532_none_22801b4b96d6b2c5.manifest
 winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.18532_none_f1b8fac700afdd2b.manifest
 winsxs\manifests\x86_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.18532_none_fa06ec40fd1f90ed.manifest
 winsxs\manifests\amd64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_f514da02d0f0124b.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18532_none_a1aa0c9e9399ac00.manifest
 winsxs\manifests\amd64_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.22743_none_9b8cf8080249fb36.manifest
 winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.22743_none_8fb494c08e7f0f2e.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.18532_none_758ce90f19f77e35.manifest
 winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.18532_none_40c45e18cf555555.manifest
 winsxs\manifests\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.7601.18741_none_3bd62b5bd8e466be.manifest
 winsxs\manifests\x86_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18532_none_e9574375a815d506.manifest
 winsxs\manifests\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.7601.22948_none_2507e4fff28c7a7c.manifest
 winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.22863_none_73bfd5ce3978c13b.manifest
 winsxs\manifests\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.7601.22948_none_6cb51bd70708a382.manifest
 winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.22743_none_7ba0e161b7a689ce.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.18532_da-dk_ab1464ebcac2e637.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.22743_da-dk_9447a789e4697986.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22743_da-dk_859201d3c553a39a.manifest
 winsxs\manifests\wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.22826_none_3360df98112c1ae9.manifest
 winsxs\manifests\amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.22826_none_290c3545dccb58ee.manifest
 servicing\packages\Package_109_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_109_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_110_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_110_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_113_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_113_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_114_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_114_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_121_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_121_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_122_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_122_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_128_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_128_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_129_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_129_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_130_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_130_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_1_for_KB3006625~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB3006625~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_25_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_25_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_26_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_26_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_27_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_27_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB3035132~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB3035132~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB3035132~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB3035132~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_44_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_44_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_49_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_49_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_4_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_50_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_50_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_51_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_51_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_53_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_53_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_59_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_59_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_79_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_79_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_86_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_86_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_for_KB2973112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2973112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2984972_SP1~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_for_KB2984972_SP1~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_for_KB3006625_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3006625_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3006625~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3006625~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3013410_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB3013410_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB3035132_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3035132_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3035132~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3035132~31bf3856ad364e35~amd64~~6.1.1.0.mum
SFC is clear.

I'll post a fix protocol later - it may be tomorrow.
My System SpecsSystem Spec
18 Apr 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - j50aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder j50aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

18 Apr 2015   #4
John500

Win7 Pro 64 bit
 
 

I did not get any errors so I went ahead and installed the updates.

Now the only update that is not installed is KB3038314, but google tells me that there is a more general problem with this update.

Thansk for you help.
My System SpecsSystem Spec
18 Apr 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post the requested details - and the error code with the 'new' update failure.
My System SpecsSystem Spec
18 Apr 2015   #6
John500

Win7 Pro 64 bit
 
 

The computer is at work, so I don't have access to it right now. I found this 9 page thread on the Microsoft forum, and it seems that it is not specific to my installation.

http://answers.microsoft.com
My System SpecsSystem Spec
18 Apr 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That thread has a different error code - and a different resolution (which I currently don't know)

Glad it's fixed for you, anyhow!
My System SpecsSystem Spec
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Windows Update Fails to Install: error codes 800B0100 and 9C47
Hello. I have tried my best to do everything recommended here to solve the issue of failed installments of windows updates: Fix: Windows Updates fail to install in Windows 7 | 8 Obviously, I haven't been successful. I am not very good with computers, so I would appreciate your patience as you...
Windows Updates & Activation
Windows Update SP1 error code 800B0100
The error code is 800B0100
Windows Updates & Activation
Windows Update errors Code 800B0100 and Code 8007065E, tried everythin
Hello, I am receiving the titled errors during windows update, I checked at windows support and tried every answer given there with no success. in addition, i think that this might be the cause that BattleField 3 crashes all the time.
Windows Updates & Activation


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