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Windows 7: finished automatic update this morning - now BSOD

20 Apr 2015   #1
GranPaSmurf

Win 7 Professional 64-bit
 
 
finished automatic update this morning - now BSOD

Lenovo G 570 laptop running Win 7 Home Premium SP1 normally for about a year.will not start after recent update. A BSOD flashes on for fraction of a second, too fast to read error code. Computer will not start normally or in safe mode.
I don't have a restore point or image. Please don't beat me up for that, I too am amazed that I didn't set it up. It is what it is.
I do, however have the original install disk.
I tried selecting upgrade when booted to the install disk, but it won't let me upgrade unless Win 7 has booted normally.
This looks exactly like the update-caused error from last year(?) that messed up so many computers including 3 of mine.


My System SpecsSystem Spec
.
20 Apr 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There have been very few (i.e. none that I know of here) reports of this behaviour with this month's updates - until yours.

Have you tried using Startup repair from the Repair My Computer option in the Advanced Boot Menu?

Have you tried using Last Known Good Configuration from the Advanced Boot Menu?
My System SpecsSystem Spec
21 Apr 2015   #3
Shimshom

Windows 7 Ultimate x64
 
 

Seems KB3045999 is responsible and have a look at the link below for some ideas to return the system to normal and some there and other sites claim it's due to pirated systems but only seem to effect x64 installations (It's originally in Russian)

Google Translate
My System SpecsSystem Spec
.

28 Apr 2015   #4
octaviadies

Windows 7 Ultimate x64
 
 

Not a piracy issue. I have an original copy of Wn 7 and i got the same error

See BSOD Application Error for help
My System SpecsSystem Spec
06 Jun 2015   #5
GranPaSmurf

Win 7 Professional 64-bit
 
 

first my apologies for letting this post go so long without reply. The troublesome machine was not my only computer so I just used others. But the troublesome computer has accumulated software that I would like to use, which means solving this issue.
I tried to follow the discussion noted that was translated from Russian, but I was unable to comprehend what to do.
I have the installation disk. I wish I could do a non-destructive re-install, but the instructions seem to start from a Windows that is running.
I might be able to follow removing an update from command prompt from the system Recovery Options. I am looking at the Windows directory, it seems to be the right place to start.
This is a Lenovo G570, Intel, Windows 7 Home Premium.
My System SpecsSystem Spec
06 Jun 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please boot to Safe Mode, and copy the following files to the desktop:
C:\Windows\System32\winevt\Logs\Appliication.evtx
C:\Windows\System32\winevt\Logs\System.evtx

Compress the copies, and upload them to your reply
My System SpecsSystem Spec
06 Jun 2015   #7
GranPaSmurf

Win 7 Professional 64-bit
 
 

the system will not boot to safe mode
My System SpecsSystem Spec
06 Jun 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

What about Safe Mode with Command Prompt?
Have you run Startup Repair (3 times in succession)?
My System SpecsSystem Spec
06 Jun 2015   #9
GranPaSmurf

Win 7 Professional 64-bit
 
 

I have now run Start Up Repair 3 times in sucession, no change.
Safe mode pops the BSOD for an instant then starts the Start Up Repair module. Safe Mode with Command Prompt does the same.
My System SpecsSystem Spec
06 Jun 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Have you tried Last Known Good Configuration, or System Restore?
My System SpecsSystem Spec
Reply

 finished automatic update this morning - now BSOD




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