Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Lost Product Key?

22 Apr 2015   #1
clarknova

Windows 7 Professional x64
 
 
Lost Product Key?

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {8AF1F8CA-BCA7-4EEB-977A-26279654C0B8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8AF1F8CA-BCA7-4EEB-977A-26279654C0B8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-1187481153-1306224121-2038609829</SID><SYSTEM><Manufacturer>VMware, Inc.</Manufacturer><Model>VMware7,1</Model></SYSTEM><BIOS><Manufacturer>VMware, Inc.</Manufacturer><Version>VMW71.00V.0.B64.1410210136</Version><SMBIOSVersion major="2" minor="7"/><Date>20141021000000.000000+000</Date></BIOS><HWID>CA740F00018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700008-02-1033-7601.0000-1122015
Installation ID: 010644056586899146811154697105842570883481265192791983
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 6P6GT
License Status: Initial grace period
Time remaining: 36960 minute(s) (25 day(s))
Remaining Windows rearm count: 1
Trusted time: 4/22/2015 12:37:12 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAAABAABAAEAAQABAAAAAQABAAEAln3aPdmC5rff4Axciuv8FOchY6k1XIg4

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			VMWARE		EFIAPIC 
  FACP			INTEL 		440BX   
  SRAT			VMWARE		EFISRAT 
  WAET			VMWARE		VMW WAET
  HPET			VMWARE		VMW HPET
  MCFG			VMWARE		EFIMCFG
We had an SSD go unreadable on us in an HP workstation. Fortunately, there were backups. Unfortunately, the Windows 7 product key that I was able to recover from the backup is the standard HP OEM key, and not useful for activating a new install.

I checked the chassis for a product key sticker, and all I found was a sticker stating that the product was licensed for Windows 8, with Windows 7 downgrade rights. There is no valid Windows 7 key printed on the physical product, nor in the accessible backup image.

I don't know where to go from here. What is the procedure for obtaining a backup key for this computer so that I can re-activate Windows?


My System SpecsSystem Spec
.
22 Apr 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The installed Product Key is an OEM_SLP one - and can never be activated either by phone or over the internet - it is designed for use ONLY on bare-metal installs on the original computer on which it was pre-installed. This install is in a VM.

For downgrades from Windows 8 Pro to Windows 7 Pre/Enterprise you must use bare-metal installs with the original manufacturer's Recovery media, or Volume Licensing (or Full product licenses).
My System SpecsSystem Spec
22 Apr 2015   #3
clarknova

Windows 7 Professional x64
 
 

I don't know if the product included recovery media, aside from what might have been on the drive. I will have to check.

I sure don't agree with the new practice of not printing the product key on the chassis, but I suppose that has been debated elsewhere

Thanks for your response.
My System SpecsSystem Spec
.

22 Apr 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The Product Key for Windows 8 preinstalled by large manufacturers is embedded in the BIOS - a much more resilient system (in theory).

The product Key for pre-installed Windows 8 from smaller manufacturers is still on a COA sticker.

There is no Downgrade COA sticker such as used to be present on machines - that's controlled by the BIOS again.
My System SpecsSystem Spec
22 Apr 2015   #5
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

But what about that 'backup'. Can't you restore that.
My System SpecsSystem Spec
23 Apr 2015   #6
clarknova

Windows 7 Professional x64
 
 

Quote:
The Product Key for Windows 8 preinstalled by large manufacturers is embedded in the BIOS
So is it recoverable from an intact BIOS? It seems an interesting way to ensure that the product key follows the motherboard to the scrap yard.

Quote:
But what about that 'backup'. Can't you restore that.
I was able to mount the only backup and get most of what I needed from it, but the backup software won't perform a full restore from it, reporting that the backup file is corrupt.
My System SpecsSystem Spec
24 Apr 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by clarknova View Post

So is it recoverable from an intact BIOS? It seems an interesting way to ensure that the product key follows the motherboard to the scrap yard.
That's been the theoretical stance on OEM licenses since 2001.
My System SpecsSystem Spec
24 Apr 2015   #8
clarknova

Windows 7 Professional x64
 
 

It appears I may be able to recover the key from the BIOS yet.

How To Retrieve Windows 8 OEM Product Key From BIOS | Next of Windows

Then to see if the 8 key will work on the 7 product.
My System SpecsSystem Spec
24 Apr 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It won't - they have different formats, apart from anything else!
My System SpecsSystem Spec
24 Apr 2015   #10
clarknova

Windows 7 Professional x64
 
 

So my Windows 7 downgrade rights are truly lost with the SSD? Is there an activation token that might be extracted from the backup?
My System SpecsSystem Spec
Reply

 Lost Product Key?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
My Windows 7 Product Key lost..
Hi!Can anybody help me!! I have a product key sticker on my laptop.. but the word product key are now is missing and not clear to read it.. so how i need to find a my product key on other way??
General Discussion
Windows 7 lost product key
Okay so I'm going to explain this in detail so i dont sound like a pirate looking for a free CD key (saw a post like this, and he was pointed out as one) So about 2 years ago, I bought a preloaded Dell Studio XPS from Dell. It came preloaded with Windows 7. Needless to say, I'm not gentle with...
Installation & Setup
I lost my MS Win7 Product Key
I can't find my Win7 DVD & Key and I need to re-install Windows7- If I retrieve my MS Win7 Product Key (with Magic Jelly Bean Key finder), can I use my brothers retail/boxed Windows 7 installation disk and enter 'my' legal Product Key? Thanks-
General Discussion
BSOD and Window's Product ID lost...
Hello, I've been having a few issues with a new home-built computer (start up occurred on 11/25/2010), specifically BSOD's. Initially, the computer would crash due coming out of hibernation. This has been solved by turning off this feature, for now. In addition, a new problem cropped up...
BSOD Help and Support
Lost product key >.<
Hey, I've recently had to replace my hard drive and thus had to re-install Windows 7. The disc is one I got in the mail after ordering this laptop. I remember there being a product key on a sticker which was on the case for the disc...but..the sticker is gone? I'm hoping there's another location...
Windows Updates & Activation
Lost product key. Am I hosed?
OK....I'm pretty sure I'm hosed, but here is my situation: My laptop (Compaq f755US) came with Vista. I received a legal copy of Windows 7 Ultimate from a guy I worked with, at the time, who had a subscription to MSDN. It is a download that was put on a disk. Now my laptop has crashed. Cant...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:48.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App