A problem with Windows Update on Windows 7 64 bit and error 80092004

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #21

    I think it may be instructive, at least! - and it certainly shouldn't do any harm (apart from any problems with the patch if we do mange to get it installed - I just checked my system and can confirm that there's no response from the Yahoo search option, although my already-installed Google search works perfectly)
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  2. Posts : 103
    Windows 7 Home Premium 64 bit
    Thread Starter
       #22

    NoelDP said:
    I think it may be instructive, at least! - and it certainly shouldn't do any harm (apart from any problems with the patch if we do mange to get it installed - I just checked my system and can confirm that there's no response from the Yahoo search option, although my already-installed Google search works perfectly)
    And what do you mean by installing only the oldest updates found? There are more than 200. How can I tell which ones are the "oldest"?
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  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    There's more than 200 waiting for install? - usually, IE11 isn't even offered until later.

    the oldest are usually those with the lowest KB number
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  4. Posts : 103
    Windows 7 Home Premium 64 bit
    Thread Starter
       #24

    NoelDP said:
    There's more than 200 waiting for install? - usually, IE11 isn't even offered until later.

    the oldest are usually those with the lowest KB number
    Currently I have no update waiting to be installed except for this corrupted update...

    Didn't get what you meant here...
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  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #25

    Have you done the Check for Updates?

    KB3038314 should be demanding install, at least.
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  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #26

    .... Please upload your C:\Windows\winsdowsupdate.log file so I can see where we're at.
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  7. Posts : 103
    Windows 7 Home Premium 64 bit
    Thread Starter
       #27

    NoelDP said:
    .... Please upload your C:\Windows\winsdowsupdate.log file so I can see where we're at.
    Here (file attached)
    A problem with Windows Update on Windows 7 64 bit and error 80092004 Attached Files
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  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #28

    Windows found three updates, all of which you appear to have hidden - Which ones are these?

    Does KB3038314 show as being installed? - so far as I can tell from the log, it shouldn't be.
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  9. Posts : 103
    Windows 7 Home Premium 64 bit
    Thread Starter
       #29

    NoelDP said:
    Windows found three updates, all of which you appear to have hidden - Which ones are these?

    Does KB3038314 show as being installed? - so far as I can tell from the log, it shouldn't be.
    Yes, it's that update plus two optional updates for Microsoft Security Essentials which I'm not going to install.

    EDIT: I've just installed 3 more updates without any problems whatsoever.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #30

    You MUST innstall the MSE updates or it can't protect you properly. Do you have another AV installed?
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