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Windows 7: Windows "not genuine" but can't run legitcheck.hta - HELP!

24 Apr 2015   #31
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There are basically two ways to scan email - as it's downloaded, and as it's opened.
Scanning while downloading often causes problems - resulting in hung mail clients and error messages.
Whenever you open an email, the AV gets another crack at it at that point anyhow - and this may be the best point, as the AV may have been updated to deal with the 'bad' content since the email was downloaded (and you don't often open many emails at the same time!).
When you say 'won't delete' - what error message do you get? Is this from the Rescue AV?


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24 Apr 2015   #32
RolandJS

Windows 7 Professional 64-bit
 
 

Some mentioned Hitman Pro, I found it best to set default to "Ignore," then I can go down the Quick Scan or Default Scan and change any particulars to "Delete." If ever using Early Warning System, definitely recommend default as "Ignore."
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24 Apr 2015   #33
ship691

Windows 7 x64 Professional (SP1)
 
 

Quote   Quote: Originally Posted by NoelDP View Post
When you say 'won't delete' - what error message do you get? Is this from the Rescue AV?
I'm using Bitdefender's Rescue CD.
Strangle there is no error message as such. It claims to have changed the status for each threat to "Deleted" except it doesnt actually do it!

The resolved counter stays at "0" and the Results summary still talks about that threat "Exploit.Iframe.Vulnerability".

I would quite like to delete rid of viruses that I *know* I have them. My email archives are too fat as it is to be storing junk. I wonder if I could spam filter it after it has arrived?

Does Hitman Pro read old emails?

EDIT01
I ran Hitman Pro (from Safe Mode) but it didnt find anything.
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25 Apr 2015   #34
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Try running a FULL (custom) scan of MBAM from all User accounts - see if that catches them (what email client are you using?)
My System SpecsSystem Spec
25 Apr 2015   #35
ship691

Windows 7 x64 Professional (SP1)
 
 

My PC has started "going to sleep" when unattended. I have discovered something called "Simplitech Power Suite" which I do not recognise and which I suspect is malware. How can I get rid of it?
(I can't find it on Control Panel ==> Programs and Features => Uninstall or change a program )

EDIT
It turns out that Simplitec Power Suite may be something to do with the software Xara Designer Pro that I bought. If so I still want it out but there is no obvious way of getting rid of it!

Btw, I have learnt my lesson about not installing software/drivers that isnt from a completely credible source. But are there any (free) utilities for helping us install software and/or clean up/speedup one's Windows Registry. I am happy to pay a very small amount for this, but only after several weeks of successful use.
My System SpecsSystem Spec
25 Apr 2015   #36
ship691

Windows 7 x64 Professional (SP1)
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Try running a FULL (custom) scan of MBAM from all User accounts - see if that catches them (what email client are you using?)
OK running MBAM now. I'm not 100% sure how to make sure how to get the custom scan to scan all user accounts. It seems to be doing the entire C: drive... but I may be missing something (??)
My System SpecsSystem Spec
25 Apr 2015   #37
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You need to run a custom scan of all drive c: from your main account. Then you need to run quick scans from each of the others accounts. This gives mbam a chance to check each user's registry.
My System SpecsSystem Spec
25 Apr 2015   #38
ship691

Windows 7 x64 Professional (SP1)
 
 

Quote   Quote: Originally Posted by NoelDP View Post
You need to run a custom scan of all drive c: from your main account. Then you need to run quick scans from each of the others accounts. This gives mbam a chance to check each user's registry.

Oh wait are you saying I need to log into Windows as each user on my PC in turn?

Is there no way to check all accounts on the PC in one go?
My System SpecsSystem Spec
25 Apr 2015   #39
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There isnt really any way to check one user's registry from another.
Yes you need to log into each account and run the quick scan from there...Mbam willstill demand elevation but will have full access to the user's registry.
My System SpecsSystem Spec
25 Apr 2015   #40
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
folder removal

You could remove the folder relating to the power settings by going into
mycomp/c/programfilesx86/Xara/simplitech.

Roy
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 Windows "not genuine" but can't run legitcheck.hta - HELP!




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