800B0100 and 80073712 update errors

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  1. Dimitrisch
    Posts : 9
    windows 7 professional 64 bit
       New #1

    800B0100 and 80073712 update errors


    hi, when i try to install updates from windows updates some of them don't get installed and i get these errors. Any help?
      My Computer
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  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    Do this tutorial and wait for a expert to drop by.


    Windows Update Posting Instructions
      My Computer
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  4. Dimitrisch
    Posts : 9
    windows 7 professional 64 bit
    Thread Starter
       New #3

    yes i have tried all these steps but none was any any help. Here is my CBS file; Attachment 358282
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    Here's the error-list from the CheckSUR log...
    Code:
    Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-b..os-loader.resources_31bf3856ad364e35_6.1.7601.22923_en-us_d53c7af413ca142e.manifest
 winsxs\manifests\amd64_microsoft-windows-b..t-windows.resources_31bf3856ad364e35_6.1.7601.22923_en-us_7b20b9a25fef8811.manifest
 winsxs\manifests\amd64_microsoft-windows-codeintegrity_31bf3856ad364e35_6.1.7601.22923_none_ff1bb22c34862201.manifest
 winsxs\manifests\amd64_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7601.22923_none_b9ca7b209c6d1e03.manifest
 winsxs\manifests\amd64_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.1.7601.22923_none_c7dc5818bc90dbd4.manifest
 winsxs\manifests\amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22923_none_b5efd139e1ed89c1.manifest
 winsxs\manifests\amd64_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_6.1.7601.22923_none_3621766a6c6dc5e1.manifest
 winsxs\manifests\amd64_microsoft-windows-c..ityclient.resources_31bf3856ad364e35_6.1.7601.22923_en-us_c36317d8cf9af6ee.manifest
 winsxs\manifests\amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22923_none_282af7f3d523df84.manifest
 winsxs\manifests\amd64_microsoft-windows-c..integrity.resources_31bf3856ad364e35_6.1.7601.22923_en-us_57d8418f7d20c468.manifest
 winsxs\manifests\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18606_en-us_e4da955ead310eed.manifest
 servicing\packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_222_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_222_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_57_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_57_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_58_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_58_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_59_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_59_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_60_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_60_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_61_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_61_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_62_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_62_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_63_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_63_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_90_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_90_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_91_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_91_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB3004375_SP1~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB3004375_SP1~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
    I'll post a fix protocol later.
      My Computer
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  7. Dimitrisch
    Posts : 9
    windows 7 professional 64 bit
    Thread Starter
       New #5

    ok thanks :)
      My Computer
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    I've uploaded a file - dthaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder dthaa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer
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  10. Dimitrisch
    Posts : 9
    windows 7 professional 64 bit
    Thread Starter
       New #7

    there seems to be another problem, i can't access the "temp" file, eventhough i am logged in as an administrator
      My Computer
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    What AV are you using?
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  12. Dimitrisch
    Posts : 9
    windows 7 professional 64 bit
    Thread Starter
       New #9

    Avast but i managed to cope the files through safe mode. i am running checkSUR right now so i will post the results later
      My Computer
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  13. Dimitrisch
    Posts : 9
    windows 7 professional 64 bit
    Thread Starter
       New #10

    ok just finished. here are the log files
    800B0100 and 80073712 update errors Attached Files
      My Computer
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