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Windows 7: Windows update error code 800736B3

27 Apr 2015   #1
tenlakes

windows 7 home premiun x64, 8gb ram, sp1
 
 
Windows update error code 800736B3

CBS.zip is attached. can anyone help with this error code. I cannot run windows update. This error code 800736B3 is the result every time. I have ran cmd spf scan, I have ran the window repair tools. Nothing will do it. Can someone please help?


My System SpecsSystem Spec
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29 Apr 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome tenlakes mate I see you have done the sfc and I would suggest you run this as well if you haven't already
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2

just for another option you could run these they don't take long and will eliminate anything from that direction
http://www.superantispyware.com/
http://www.malwarebytes.org/products/malwarebytes_free/
http://www.bleepingcomputer.com/download/adwcleaner/
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)
My System SpecsSystem Spec
29 Apr 2015   #3
tenlakes

windows 7 home premiun x64, 8gb ram, sp1
 
 

Thank you ICIT2LOL, on it.
My System SpecsSystem Spec
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29 Apr 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The error here appears to be this one - from the CBS.log file...
Code:
2015-04-27 10:52:09, Info                  CBS    Appl: Selfupdate, Component: amd64_microsoft-windows-tdi-over-tcpip_31bf3856ad364e35_0.0.0.0_none_6a36597cdc9d5623 (6.1.7601.22865), elevation:2, lower version revision holder: 6.1.7601.18658
2015-04-27 10:52:09, Info                  CBS    Setting ExecuteState key to: CbsExecuteStateInitiateRollback | CbsExecuteStateFlagAdvancedInstallersFailed
2015-04-27 10:52:10, Info                  CSI    0000000e Performing 1 operations; 1 are not lock/unlock and follow:
  Install (5): flags: 0 tlc: [be46c260ed3feac15d24bdf9f2212505, Version = 6.1.7601.18658, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:154{77}]"Package_2_for_KB3014406~31bf3856ad364e35~amd64~~6.1.1.1.3014406-4_neutral_GDR" ncdata: [l:2{1}]"2") thumbprint: (null)
2015-04-27 10:52:10, Error                 CSI    0000000f@2015/4/27:15:52:10.710 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(8701): Error STATUS_SXS_ASSEMBLY_NOT_FOUND originated in function ComponentStore::CRawStoreLayout::QueryComponentUnstagedFiles expression: (null)
[gle=0x80004005]
2015-04-27 10:52:22, Error                 CSI    00000010 (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #2011# from CCSDirectTransaction::PerformChangeAnalysis(...)[gle=0xd0150004]
2015-04-27 10:52:22, Error                 CSI    00000011 (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #2010# from CCSDirectTransaction::PrepareForCommit(...)[gle=0xd0150004]
2015-04-27 10:52:22, Error                 CSI    00000012 (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #2009# from CCSDirectTransaction::ExamineTransaction(...)[gle=0xd0150004]
2015-04-27 10:52:22, Error                 CSI    00000013 (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #2008# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0xd0150004]
2015-04-27 10:52:22, Error                 CSI    00000014@2015/4/27:15:52:22.301 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(8701): Error STATUS_SXS_ASSEMBLY_NOT_FOUND originated in function ComponentStore::CRawStoreLayout::QueryComponentUnstagedFiles expression: (null)
[gle=0x80004005]
I haven't dealt with this type of error before - so I need to do some research before applying foot to mouth
With luck, I'll be able to get back to you with something useful tomorrow, around this time.
My System SpecsSystem Spec
29 Apr 2015   #5
tenlakes

windows 7 home premiun x64, 8gb ram, sp1
 
 

Thank you NoelDP. Much appreciated!!
My System SpecsSystem Spec
29 Apr 2015   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate at least something is moving now as I saw you had been waiting for some time for a response - I'm sorry I didn't see it before now.
My System SpecsSystem Spec
05 May 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmm - thought I'd replied to this yesterday!

The failing update appears to be KB3014406 - I suggest that you attempt to install it from the standalone download...
https://www.microsoft.com/en-us/down....aspx?id=45183

If it fails, post the new windowsupdate.log file.
My System SpecsSystem Spec
05 May 2015   #8
tenlakes

windows 7 home premiun x64, 8gb ram, sp1
 
 

Thank you NoelDP. I will let you know.
My System SpecsSystem Spec
05 May 2015   #9
tenlakes

windows 7 home premiun x64, 8gb ram, sp1
 
 

Did not work. See attachment.


Attached Files
File Type: zip WindowsUpdate log file.zip (50.4 KB, 1 views)
My System SpecsSystem Spec
10 Jun 2015   #10
tenlakes

windows 7 home premiun x64, 8gb ram, sp1
 
 

Anybody have update?
My System SpecsSystem Spec
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 Windows update error code 800736B3




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