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Windows 7: Update failures with KB3020370 + KB3048761

30 Apr 2015   #1
Bad Joker

Windows 7 Ultimate x64
 
 
Update failures with KB3020370 + KB3048761

Hey there, I have 2 updates that won't install anymore after a BSOD during the first installation of them.

Of course I did everything to fix it, but I'm stuck now.

SFC tells me that 2 DLLs are corrupted:
-NlsLexicons0816.dll
-NlsLexicons0416.dll

CBS.log is attached.

Is there a way to fix it?

I would appreciate any help.




Attached Files
File Type: txt sfcdetails.txt (46.8 KB, 2 views)
My System SpecsSystem Spec
.
01 May 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the relevant detail from the log.
Code:
2015-04-30 23:54:17, Info                  CSI    00000347 [SR] Repairing 1 components
2015-04-30 23:54:17, Info                  CSI    00000348 [SR] Beginning Verify and Repair transaction
2015-04-30 23:54:19, Info                  CSI    0000034a [SR] Cannot repair member file [l:38{19}]"NlsLexicons0816.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-04-30 23:54:19, Info                  CSI    0000034c [SR] Cannot repair member file [l:38{19}]"NlsLexicons0416.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
It's likely that there are other errors elsewhere that will need to be fixed, so...

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
02 May 2015   #3
Bad Joker

Windows 7 Ultimate x64
 
 

Thanks for the help!

Here are the requested files:
CBS.zip

(I uploaded it to my own webspace, so you have all of the logs).

Error messages that came from the 2 optional updates:
KB3020370:
canceled with 8024000B on 22nd of March, 11:13
failed with 8007065E on 22nd of March, 11:14 (BSOD)

KB3048761:
canceled with 8024000B on 22nd of March, 11:14
failed with 8007065E on 22nd of March, 11:14 (BSOD)

When I try to install them again, I'll get on both error message 8007065E...
My System SpecsSystem Spec
.

02 May 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the errors from the SFC scan....
Code:
 Line 3464: 2015-04-30 23:54:17, Info                  CSI    00000347 [SR] Repairing 1 components
 Line 3465: 2015-04-30 23:54:17, Info                  CSI    00000348 [SR] Beginning Verify and Repair transaction
 Line 3468: 2015-04-30 23:54:19, Info                  CSI    0000034a [SR] Cannot repair member file [l:38{19}]"NlsLexicons0816.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3471: 2015-04-30 23:54:19, Info                  CSI    0000034c [SR] Cannot repair member file [l:38{19}]"NlsLexicons0416.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Code:
2015-05-01 17:16:02, Error                 CBS    Failed to verify if catalog file \\?\C:\Windows\Servicing\Packages\Package_for_KB3020370~31bf3856ad364e35~amd64~~6.1.1.2.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2015-05-01 17:16:02, Info                  CBS    Mark store corruption flag because of package: Package_for_KB3020370~31bf3856ad364e35~amd64~~6.1.1.2. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
... you never posted the CheckSUR.log file that should have been created by running the tool? It's this which gives me the needed data to properly fix the last error.
Please run the tool again and ensure that you post the CheckSUR.log.
My System SpecsSystem Spec
04 May 2015   #5
Bad Joker

Windows 7 Ultimate x64
 
 

Hey Noel,

sorry, I cleaned the folder because the log was so big.

Here you go.


Attached Files
File Type: log CheckSUR.log (4.5 KB, 1 views)
File Type: log CheckSUR.persist.log (4.5 KB, 0 views)
My System SpecsSystem Spec
04 May 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the summary from the log.
Code:
Summary:
Seconds executed: 311
 Found 12 errors
  CSI Manifest All Zeros Total count: 6
  CBS MUM Corrupt Total count: 3
  CBS Catalog Corrupt Total count: 3
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-cmitrustinfoinstallers_1122334455667788_6.1.7601.18766_none_eff6dbbccdcdcee0.manifest
 winsxs\manifests\amd64_microsoft-windows-cmitrustinfoinstallers_1122334455667788_6.1.7601.22972_none_f071a959e6f72266.manifest
 winsxs\manifests\amd64_microsoft-windows-d..opwindowmanager-api_31bf3856ad364e35_6.1.7601.23000_none_3ec51c976fb6480a.manifest
 winsxs\manifests\x86_microsoft-windows-d..opwindowmanager-api_31bf3856ad364e35_6.1.7601.23000_none_e2a68113b758d6d4.manifest
 winsxs\manifests\amd64_microsoft-windows-d..opwindowmanager-api_31bf3856ad364e35_6.1.7601.18796_none_3de0583456dc0b5a.manifest
 winsxs\manifests\x86_microsoft-windows-d..opwindowmanager-api_31bf3856ad364e35_6.1.7601.18796_none_e1c1bcb09e7e9a24.manifest
 servicing\packages\Package_2_for_KB3020370~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB3020370~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB3020370_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB3020370_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB3020370~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB3020370~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB3020370~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_2_for_KB3020370~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB3020370_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB3020370_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB3020370~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB3020370~31bf3856ad364e35~amd64~~6.1.1.2.cat
I'll post a fix protocol later.
My System SpecsSystem Spec
06 May 2015   #7
Bad Joker

Windows 7 Ultimate x64
 
 

Thank you so much for your support!
My System SpecsSystem Spec
06 May 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Thanks for the prod!

I've uploaded a file - bjkaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bjkaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
07 May 2015   #9
Bad Joker

Windows 7 Ultimate x64
 
 

Noel, thank you so much!

You are da man!

It worked like a charm, both updates are installed now without any error, the 6 errors was fixed after a new CheckSUR Tool run.

BTW, can I donate anywhere for you or the forum here? Nothing in your sig...
My System SpecsSystem Spec
07 May 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Glad it worked for you!

If you happen to be going past one day, I'm always open to offers of a pint
My System SpecsSystem Spec
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