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Windows 7: Windows 7 Updates kb2943357 & kb2973112 Fails with Error 800B0100

01 May 2015   #1
jmsim

Windows 7 - mixed environment x64 and x86
 
 
Windows 7 Updates kb2943357 & kb2973112 Fails with Error 800B0100

I have looked through the threads and copied the Checksur Manifests and Servicing files, as suggested, that have been posted here and reran the readiness tool, but the updates still fail. Attached are the logs. Thank you for your help.




Attached Files
File Type: log CheckSUR.log (9.8 KB, 2 views)
File Type: log CheckSUR.persist.log (154.5 KB, 1 views)
My System SpecsSystem Spec
.
01 May 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CheckSUR log shows the following problems (as you probably noticed!)
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft.transactions.bridge.dtc_b03f5f7f11d50a3a_6.1.7601.22733_none_65085bdd54b4a629.manifest
 winsxs\manifests\amd64_wcf-m_sm_ins_rc_dll_31bf3856ad364e35_6.1.7601.22733_none_2795328d79930284.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.22733_none_424d323c8e896dad.manifest
 winsxs\manifests\amd64_wcf-icardres_dll_vista_31bf3856ad364e35_6.1.7601.18523_none_6f276a738180cba8.manifest
 winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.18523_none_f5ee0756c06c09cd.manifest
 winsxs\manifests\amd64_wcf-m_sm_ins_rc_dll_31bf3856ad364e35_6.1.7601.18523_none_271663c8606d49a2.manifest
 winsxs\manifests\amd64_wcf-infocard_api_dll_31bf3856ad364e35_6.1.7601.18523_none_02011939c648dcfe.manifest
 winsxs\manifests\amd64_wcf-icardagt_exe_31bf3856ad364e35_6.1.7601.22733_none_907097fea175fea2.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.22733_none_7d243f06e2816846.manifest
 winsxs\manifests\amd64_wcf-m_sm_cfg_ins_exe_31bf3856ad364e35_6.1.7601.22733_none_5eba49464cf449c9.manifest
 winsxs\manifests\amd64_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.22733_none_230aba46aff3690d.manifest
 winsxs\manifests\amd64_wcf-infocard_api_dll_31bf3856ad364e35_6.1.7601.22733_none_027fe7fedf6e95e0.manifest
 winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.22733_none_b0fabad924c43863.manifest
 winsxs\manifests\amd64_wcf-icardagt_exe_31bf3856ad364e35_6.1.7601.18523_none_8ff1c939885045c0.manifest
 winsxs\manifests\amd64_wcf-m_sm_cfg_ins_exe_31bf3856ad364e35_6.1.7601.18523_none_5e3b7a8133ce90e7.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.18523_none_93f0e5a0c8daee98.manifest
 winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.18523_none_c7c761730b1dbeb5.manifest
 winsxs\manifests\amd64_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.22733_none_9b8bf7be024ae1df.manifest
 winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.22733_none_0476f2837b6cca3b.manifest
 winsxs\manifests\amd64_wcf-m_sm_evt_dll_vista_31bf3856ad364e35_6.1.7601.18523_none_d6844f55af0a470f.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.18523_none_758bd1fd19f87e7f.manifest
 winsxs\manifests\amd64_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.18523_none_228beb8196cdb02b.manifest
 winsxs\manifests\amd64_wcf-icardres_dll_vista_31bf3856ad364e35_6.1.7601.22733_none_6fa639389aa6848a.manifest
 winsxs\manifests\amd64_wcf-m_sm_evt_dll_vista_31bf3856ad364e35_6.1.7601.22733_none_d7031e1ac82ffff1.manifest
 winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.18523_none_03f823be62471159.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.18523_none_5919d8d674e2f3ff.manifest
 winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.22733_none_df2160bcda12837b.manifest
 winsxs\manifests\amd64_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.18523_none_b2589e57e8a46831.manifest
However, what more interesting to me is the results of a coupe of earlier scans you did...

The first on Jan 7 gave this Summary (the one on Jan 8 was simply a cleaned-up run of the same system)
Code:
Summary:
Seconds executed: 2833
 Found 230 errors
 Fixed 145 errors
  CSI Manifest All Zeros Total count: 65
  CSI Catalog Corrupt Total count: 8
  Fixed: CSI Catalog Corrupt.  Total count: 8
  CSI F Mark Missing Total count: 43
  Fixed: CSI F Mark Missing.  Total count: 43
  CBS MUM Corrupt Total count: 10
  CBS Catalog Corrupt Total count: 10
  CSI Catalog Thumbprint Invalid Total count: 94
  Fixed: CSI Catalog Thumbprint Invalid.  Total count: 94
The second, on April 30 gave this... (and the latest scan is a cleaned-up version of this one)
Code:
Summary:
Seconds executed: 1307
 Found 104 errors
 Fixed 76 errors
  CSI Manifest All Zeros Total count: 65
  Fixed: CSI Manifest All Zeros.  Total count: 37
  CSI F Mark Missing Total count: 29
  Fixed: CSI F Mark Missing.  Total count: 29
  CBS MUM Corrupt Total count: 10
  Fixed: CBS MUM Corrupt.  Total count: 10
  Fixed: CBS Paired File.  Total count: 10
Since all runs were done using the same version of CheckSUR, this means that something is repeatedly corrupting installs through Windows Updates.

I'll post a fix protocol later.
My System SpecsSystem Spec
01 May 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - jsmaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder jsmaa in the same place.
Open this folder - there should be one folder inside it (Manifests, )

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

The run an SFC /SCANNOW, and post the new CBS.log file, and we'll see what else needs fixing (if anything)
My System SpecsSystem Spec
.

04 May 2015   #4
jmsim

Windows 7 - mixed environment x64 and x86
 
 

Attached are the updated CheckSur logs. The CBS logs are too big to attach. The SFC /SCANNOW did not return any errors. Thanks!


Attached Files
File Type: log CheckSUR.log (21.3 KB, 1 views)
File Type: log CheckSUR.persist.log (175.8 KB, 0 views)
My System SpecsSystem Spec
04 May 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the CheckSUR log summary...
Quote:
Summary:
Seconds executed: 1339
Found 54 errors
Fixed 54 errors
CSI Manifest All Zeros Total count: 28
Fixed: CSI Manifest All Zeros. Total count: 28
CSI F Mark Missing Total count: 26
Fixed: CSI F Mark Missing. Total count: 26
There appear to be no remaining errors, so with any luck, Windows Update should work now.

do a Check for updates, and then attempt to install ONLY the oldest update - what happens? If it installs OK, try the rest.
My System SpecsSystem Spec
05 May 2015   #6
jmsim

Windows 7 - mixed environment x64 and x86
 
 

The oldest update (KB2943357) installed successfully now. The newer one (KB2973112) still fails. Thank you.
My System SpecsSystem Spec
05 May 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post your C:\Windows\windowsupdate.log file
My System SpecsSystem Spec
05 May 2015   #8
jmsim

Windows 7 - mixed environment x64 and x86
 
 

Windows Update log file is attached. Thanks.


Attached Files
File Type: log WindowsUpdate.log (1.75 MB, 2 views)
My System SpecsSystem Spec
05 May 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

One surprising thing strikes me immediately - you are still using a very old Windows Update Agent version.

It would be a good idea to update to the latest version - http://download.windowsupdate.com/wi...nt-7.6-x64.exe

( I have no idea why it hasn't already installed - it should have done so more than a year ago!)
My System SpecsSystem Spec
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 Windows 7 Updates kb2943357 & kb2973112 Fails with Error 800B0100




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