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Windows 7: Win 7 Update For Outlook 2010 (KB2965295) Fails With Error Code 6BB

16 May 2015   #31
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-15 23:52:38.216
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\XXXXX XXXX.HOME-GARAGE\Desktop\SFCFix.zip [0]


PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll
The file \\?\C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll is in use and must be replaced over a reboot.
Successfully copied file C:\Users\XXXXX XXXX.HOME-GARAGE\AppData\Local\niemiro\Archive\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json.
Successfully copied file C:\Users\XXXXX XXXX.HOME-GARAGE\AppData\Local\niemiro\Archive\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json.
Successfully copied file C:\Users\XXXXX XXXX.HOME-GARAGE\AppData\Local\niemiro\Archive\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll.
Failed to copy file \\?\C:\Users\XXXXX to temporary directory at \\?\C:\Users\XXXXX XXXX.HOME-GARAGE\AppData\Local\niemiro\ReplaceOverReboot0 with error code ERROR_FILE_NOT_FOUND.
Successfully pended file for replace over reboot: \\?\XXXX.HOME-GARAGE\AppData\Local\niemiro\Archive\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll
PowerCopy:: directive completed successfully.


Reboot:: directive completed successfully.


PostRebootCorruptionDetection::
No hash verification failures detected.
PostRebootCorruptionDetection:: directive completed successfully.


PostRebootRestorePermissions::
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll
PostRebootRestorePermissions:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2015-05-15 23:55:33.413
----------------------EOF-----------------------


My System SpecsSystem Spec
.
16 May 2015   #32
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Looking good - do another SFC /SCANNOW, and post the new CBS.log
My System SpecsSystem Spec
16 May 2015   #33
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

it's running
My System SpecsSystem Spec
.

16 May 2015   #34
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Will post log in AM
Thanks again for all of your help!
My System SpecsSystem Spec
16 May 2015   #35
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Noel
SFC runs without error but cannot get update (the one in the thread title) to take
My System SpecsSystem Spec
17 May 2015   #36
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - what error code did it give? please post the C:\Windows\windowsupdate.log file.
My System SpecsSystem Spec
17 May 2015   #37
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

here it is


Attached Files
File Type: zip WindowsUpdate.zip (132 Bytes, 2 views)
My System SpecsSystem Spec
17 May 2015   #38
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That file appears to be empty?
What error code did the update give?

Please try installing it again, then post the new windowsupdate.log file.
My System SpecsSystem Spec
17 May 2015   #39
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
17 May 2015   #40
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the error in detail...
Code:
2015-05-17 00:04:15:708 3364 55c Handler   C:\Windows\SoftwareDistribution\Download\82348879458e20f42db65644d92f6026\img\outlookintl-en-us.MSP
2015-05-17 00:04:15:708 3364 55c Handler MSP final command line: DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1 REBOOT=REALLYSUPPRESS MSIRESTARTMANAGERCONTROL=Disable
2015-05-17 00:04:21:659 3364 55c Handler MSP Error List:
2015-05-17 00:04:21:659 3364 55c Handler 1: 1723 2: MarshalPatchProperties_PublishPatchARPMachine 3: MarshalPatchProperties_PublishPatchARPMachine 4: C:\Windows\Installer\MSIB3EC.tmp 
2015-05-17 00:04:21:659 3364 55c Handler   : MSI transaction completed. MSI: 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2015-05-17 00:04:21:659 3364 55c Handler   : WARNING: First failure for update {5EA380AE-648E-42B8-A0B9-E594E76D4C08}, transaction error = 0x8024200b, MSI result = 0x80070643, MSI action = MarshalPatchProperties_PublishPatchARPMachine
2015-05-17 00:04:21:659  320 30c AU >>##  RESUMED  ## AU: Installing update [UpdateId = {F4B7256E-EAD5-400E-856C-C915D67169DB}]
2015-05-17 00:04:21:659  320 30c AU   # WARNING: Install failed, error = 0x80070643 / 0x000006BB
2015-05-17 00:04:21:664 3364 55c Handler   : WARNING: Operation failed at update 0, Exit code = 0x8024200B

Please check out the following article, and see if it applies to you... (it's for Office 2003, but I think it still applies) https://support.microsoft.com/en-us/kb/903772
My System SpecsSystem Spec
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 Win 7 Update For Outlook 2010 (KB2965295) Fails With Error Code 6BB




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